# Outages on October 9, 2020 (UTC)

> 40 incidents started on October 9, 2020 (UTC) on the status pages Rewindex archives, 10 labelled major or critical by the vendor (Smartsheet, Snowflake, Jira); 12 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-10-09
Last updated: 2020-10-11T20:30:00Z

- Incidents started: 40 (major/critical: 10, other: 30) across 24 vendors
- Still open from earlier days: 12 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: critical 1, major 9, minor 21, none 9
- Previous day with incidents: [2020-10-08](https://rewindex.com/outages/2020-10-08.md) · Next: [2020-10-10](https://rewindex.com/outages/2020-10-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Microsoft Dynamics 365 Connector Workflows Errors](https://rewindex.com/company/smartsheet/incidents/r93mfvgvjyr7.md) | critical | 2020-10-09 18:18 UTC | 2020-10-09 21:29 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N. Virginia) : SI-20201008](https://rewindex.com/company/snowflake/incidents/vl97nwgv15y9.md) | major | 2020-10-09 06:35 UTC | 2020-10-09 08:44 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [500 errors when accessing Jira](https://rewindex.com/company/jira/incidents/ms019fjgp7xv.md) | major | 2020-10-09 07:42 UTC | 2020-10-09 11:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Connectivity Issues in Programmable Voice](https://rewindex.com/company/twilio/incidents/xbzv6xm18gr1.md) | major | 2020-10-09 10:21 UTC | 2020-10-09 13:48 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Investigating networking and connectivity issues with our cloud provider](https://rewindex.com/company/mailgun/incidents/s8xmgch2jcdm.md) | major | 2020-10-09 13:24 UTC | 2020-10-09 21:38 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Page Editing Issues on Squarespace 7.1 Sites](https://rewindex.com/company/squarespace/incidents/b5xr1yj01z1m.md) | major | 2020-10-09 16:06 UTC | 2020-10-09 17:43 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Major\] Issue with Box Drive and Box Sync](https://rewindex.com/company/box/incidents/h8jnl93vvc1n.md) | major | 2020-10-09 19:33 UTC | 2020-10-10 02:53 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are unable to login in to QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/6pm8qnr4crhl.md) | major | 2020-10-09 19:57 UTC | 2020-10-09 20:49 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Database conenctivity issues in US-CENTRAL](https://rewindex.com/company/grafana-cloud/incidents/zt8jbt7v0fr6.md) | major | 2020-10-09 20:30 UTC | 2020-10-09 22:47 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Some Email Reports Not Sent](https://rewindex.com/company/heap/incidents/qxkz632fnwjc.md) | major | 2020-10-09 21:04 UTC | 2020-10-09 21:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Local Longcode SMS Delivery Failures to Oi Brazil](https://rewindex.com/company/twilio/incidents/gb65y5r9jcl0.md) | minor | 2020-10-09 00:07 UTC | 2020-10-09 15:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Price for Twilio Calls missing](https://rewindex.com/company/twilio/incidents/x9m115sffvbz.md) | minor | 2020-10-09 00:25 UTC | 2020-10-09 02:24 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Beaumont, TX](https://rewindex.com/company/plivo/incidents/fpbdzfzjhrg4.md) | minor | 2020-10-09 06:33 UTC | 2020-10-09 15:38 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Beaumont, TX](https://rewindex.com/company/plivo/incidents/hgvryqzp3m03.md) | minor | 2020-10-09 06:33 UTC | 2020-10-09 15:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [API Request failures in Programmable Chat](https://rewindex.com/company/twilio/incidents/4cm0bjsfzq62.md) | minor | 2020-10-09 08:27 UTC | 2020-10-09 09:29 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Messaging Apps Intermittently Unavailable](https://rewindex.com/company/smartsheet/incidents/5m92s852tm3l.md) | minor | 2020-10-09 11:13 UTC | 2020-10-09 15:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Multiple Cross- Platform Issues](https://rewindex.com/company/twilio/incidents/cq0046kys490.md) | minor | 2020-10-09 12:02 UTC | 2020-10-09 15:46 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Delays in document and signature actions](https://rewindex.com/company/dropbox-sign/incidents/45t9syg50jpk.md) | minor | 2020-10-09 12:48 UTC | 2020-10-09 23:02 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Platform service disruption](https://rewindex.com/company/activecampaign/incidents/zwhrnhcl2t3r.md) | minor | 2020-10-09 13:21 UTC | 2020-10-09 19:02 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N. Virginia): SI-20201009](https://rewindex.com/company/snowflake/incidents/lk2x6nwfxbj1.md) | minor | 2020-10-09 13:44 UTC | 2020-10-09 21:11 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Increased Errors in Greenhouse Recruiting and E-Signature Errors in Greenhouse Onboarding](https://rewindex.com/company/greenhouse/incidents/rmt3kj8xzp1d.md) | minor | 2020-10-09 14:05 UTC | 2020-10-09 19:56 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Degraded performance and errors due to increased network latency from cloud provider](https://rewindex.com/company/bitbucket/incidents/kxjn2c6gx719.md) | minor | 2020-10-09 14:55 UTC | 2020-10-09 16:15 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US sprint phone numbers](https://rewindex.com/company/plivo/incidents/gprc0p4c9t5n.md) | minor | 2020-10-09 15:04 UTC | 2020-10-09 16:22 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US sprint phone numbers](https://rewindex.com/company/plivo/incidents/23qwd74vvzb2.md) | minor | 2020-10-09 15:04 UTC | 2020-10-09 16:22 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Traffic Maps Data Freshness](https://rewindex.com/company/mapbox/incidents/pxklcjwyy0jw.md) | minor | 2020-10-09 16:27 UTC | 2020-10-09 19:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Delays When Sending to the US From a Subset of Twilio Short Codes](https://rewindex.com/company/twilio/incidents/mdlvssmplhvv.md) | minor | 2020-10-09 17:58 UTC | 2020-10-11 20:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Toll-Free SMS Delivery Delays to Verizon](https://rewindex.com/company/twilio/incidents/h5g396mzfnp5.md) | minor | 2020-10-09 21:11 UTC | 2020-10-10 00:25 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-10-09 21:43 UTC](https://rewindex.com/company/github-copilot/incidents/28js6274ybpb.md) | minor | 2020-10-09 21:43 UTC | 2020-10-10 00:02 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-10-09 21:43 UTC](https://rewindex.com/company/github/incidents/28js6274ybpb.md) | minor | 2020-10-09 21:43 UTC | 2020-10-10 00:02 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Delayed Build Processing](https://rewindex.com/company/v0/incidents/fw601jxscl7c.md) | minor | 2020-10-09 22:40 UTC | 2020-10-10 00:26 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Delayed Build Processing](https://rewindex.com/company/vercel/incidents/fw601jxscl7c.md) | minor | 2020-10-09 22:40 UTC | 2020-10-10 00:26 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Traffic Maps Data Freshness](https://rewindex.com/company/mapbox/incidents/4399ysszs06k.md) | none | 2020-10-09 05:30 UTC | 2020-10-09 05:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 562 - Beaumont, TX](https://rewindex.com/company/bandwidth/incidents/zyxcwxck3tnr.md) | none | 2020-10-09 06:24 UTC | 2020-10-09 15:35 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Elevated errors in Uploads and Delivery](https://rewindex.com/company/cloudinary/incidents/1r3v5ttv4wv5.md) | none | 2020-10-09 07:33 UTC | 2020-10-10 12:31 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Confluence is having technical issue for some customers in US-East region](https://rewindex.com/company/confluence/incidents/y92rdpqgc2fg.md) | none | 2020-10-09 10:50 UTC | 2020-10-09 11:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating an issue to do with the Twilio Usage pages](https://rewindex.com/company/twilio/incidents/xvcd0jldqt0l.md) | none | 2020-10-09 11:21 UTC | 2020-10-09 12:53 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Account Suspension Error Messages](https://rewindex.com/company/smartsheet/incidents/qznzkmd4j7yx.md) | none | 2020-10-09 13:30 UTC | 2020-10-09 17:09 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Delayed message processing on Programmable Conversations platform](https://rewindex.com/company/messagebird-bird/incidents/d04mpfpn3vhj.md) | none | 2020-10-09 14:30 UTC | 2020-10-09 14:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Some Requests to twimlbin.com Failing](https://rewindex.com/company/twilio/incidents/2rjh3l8xgyjh.md) | none | 2020-10-09 18:25 UTC | 2020-10-09 19:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/yc06p1dhvvdd.md) | none | 2020-10-09 22:35 UTC | 2020-10-09 23:34 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Elevated Export API Errors](https://rewindex.com/company/mixpanel/incidents/jllhcnf4bf52.md) | major | 2020-10-08 19:12 UTC | 2020-10-09 11:21 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Authentication and API issues](https://rewindex.com/company/mailgun/incidents/v3bgw89b6xm4.md) | major | 2020-10-08 23:39 UTC | 2020-10-09 01:22 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound toll-free MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/vl4w2brqc915.md) | minor | 2020-10-07 23:53 UTC | 2020-10-09 18:51 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound toll-free MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/vf12vhp02nj2.md) | minor | 2020-10-07 23:53 UTC | 2020-10-09 18:51 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Partial new ksqlDB and Connect provisioning request failure (multiple regions)](https://rewindex.com/company/confluent/incidents/32kwvdg1139h.md) | minor | 2020-10-08 15:47 UTC | 2020-10-10 02:44 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Archives run on an hourly basis are delayed](https://rewindex.com/company/mezmo/incidents/14ltm530l3dy.md) | minor | 2020-10-08 16:58 UTC | 2020-10-10 15:32 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Outage in USW2 - Xray and Pipelines services partial outage](https://rewindex.com/company/jfrog/incidents/pv9tzmqrft77.md) | minor | 2020-10-08 20:44 UTC | 2020-10-09 02:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call issues to Twilio Singapore Phone Numbers](https://rewindex.com/company/twilio/incidents/t8bj19fx1jrq.md) | minor | 2020-10-08 21:10 UTC | 2020-10-09 01:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [US Shortcode MMS Outbound Delays for a subset of Codes](https://rewindex.com/company/twilio/incidents/gbwfpmyxq8s3.md) | minor | 2020-10-08 21:15 UTC | 2020-10-09 12:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Network Connectivity Issues](https://rewindex.com/company/twilio/incidents/9stchtz9clp6.md) | minor | 2020-10-08 22:27 UTC | 2020-10-09 00:09 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Customer might experience issues with our Aspose addon](https://rewindex.com/company/cloudinary/incidents/hb8bn7bb2jq0.md) | none | 2020-10-08 17:52 UTC | 2020-10-09 21:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Limited Phone Number Availability for US Local Numbers](https://rewindex.com/company/twilio/incidents/xrnxyyxpk41z.md) | none | 2020-10-08 22:05 UTC | 2020-10-09 02:51 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Scheduled Maintenance - UK5 Site](https://rewindex.com/company/sinch/incidents/y3hrq6yfg33f.md) | maintenance | 2020-10-09 03:09 UTC | 2020-10-09 04:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/g54mc9l439t5.md) | maintenance | 2020-10-09 04:00 UTC | 2020-10-09 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/vh1fxkcsbgz7.md) | maintenance | 2020-10-09 04:02 UTC | 2020-10-09 07:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] URGENT - MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/yhnfltw2k2w5.md) | maintenance | 2020-10-09 04:02 UTC | 2020-10-09 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/0rr00yk7wnj6.md) | maintenance | 2020-10-09 04:03 UTC | 2020-10-09 06:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/004jxd6x9g3g.md) | maintenance | 2020-10-09 05:00 UTC | 2020-10-09 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/b7ckjx5g3j4x.md) | maintenance | 2020-10-09 05:00 UTC | 2020-10-09 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/q3rlqwq244jl.md) | maintenance | 2020-10-09 05:00 UTC | 2020-10-09 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/wtjvymwnxgd1.md) | maintenance | 2020-10-09 05:00 UTC | 2020-10-09 12:00 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [\[Scheduled\] Opsgenie Reporting & Analytics maintenance in US](https://rewindex.com/company/opsgenie/incidents/2x45ppzzbrjb.md) | maintenance | 2020-10-09 06:00 UTC | 2020-10-09 11:44 UTC | resolved |

## Cite this

40 vendor-reported incidents started on 2020-10-09 (UTC) across 24 vendors, 10 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-10-09
- Citation: Rewindex daily outage roundup, “Outages on October 9, 2020” (2020-10-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-10-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 9, 2020 (2020-10-09)](https://rewindex.com/outages/2020-10-09)`


---
Canonical: https://rewindex.com/outages/2020-10-09 · Markdown: https://rewindex.com/outages/2020-10-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:15.635Z