# Outages on October 4, 2020 (UTC)

> 9 incidents started on October 4, 2020 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Braze, Lattice, Xero); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-10-04
Last updated: 2020-10-04T23:40:00Z

- Incidents started: 9 (major/critical: 3, other: 6) across 8 vendors
- Still open from earlier days: 8 · Maintenance windows: 3 · Detected outage events: 0
- By vendor impact label: major 3, minor 4, none 2
- Previous day with incidents: [2020-10-03](https://rewindex.com/outages/2020-10-03.md) · Next: [2020-10-05](https://rewindex.com/outages/2020-10-05.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Braze](https://rewindex.com/company/braze.md) | [Database connectivity issues on US clusters](https://rewindex.com/company/braze/incidents/743jr7tkyxlr.md) | major | 2020-10-04 03:37 UTC | 2020-10-04 05:13 UTC | resolved |
| [Lattice](https://rewindex.com/company/lattice.md) | [Upstream Registrar Outage](https://rewindex.com/company/lattice/incidents/mjmhzy1jnstz.md) | major | 2020-10-04 05:00 UTC | 2020-10-04 05:00 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are having issues running Report Templates](https://rewindex.com/company/xero/incidents/1ntsdttn3qwq.md) | major | 2020-10-04 23:25 UTC | 2020-10-04 23:34 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Kibana fail to load for some users](https://rewindex.com/company/logz-io/incidents/9pchkkv0l16l.md) | minor | 2020-10-04 07:44 UTC | 2020-10-04 08:14 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [Log Query Issues (Effects only in Ireland Region)](https://rewindex.com/company/coralogix/incidents/l8zw99txg54q.md) | minor | 2020-10-04 07:47 UTC | 2020-10-04 08:54 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification: Celcom Malaysia](https://rewindex.com/company/sinch/incidents/z5vk3rg7shds.md) | minor | 2020-10-04 09:08 UTC | 2020-10-04 23:13 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Claro Brazil](https://rewindex.com/company/sinch/incidents/3cvwdnw07h12.md) | minor | 2020-10-04 12:12 UTC | 2020-10-04 22:33 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Elevated errors for Imagga Auto Tagging add-on and effect on Imagga Crop and Scale add-on](https://rewindex.com/company/cloudinary/incidents/sylm0qtf190p.md) | none | 2020-10-04 07:47 UTC | 2020-10-04 07:47 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Linode Kubernetes Engine](https://rewindex.com/company/linode-akamai/incidents/6yydg75bcby0.md) | none | 2020-10-04 21:42 UTC | 2020-10-04 23:40 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [JFrog](https://rewindex.com/company/jfrog.md) | [JFrog service limitation in AWS USE1 Virginia region](https://rewindex.com/company/jfrog/incidents/c076q4jskstw.md) | critical | 2020-09-29 16:15 UTC | 2020-10-11 07:37 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Inbound SMS Failures](https://rewindex.com/company/bandwidth/incidents/lzx1h0l06s0g.md) | major | 2020-10-03 00:36 UTC | 2020-10-05 03:56 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Issue with Shopify event Collections meta-data](https://rewindex.com/company/klaviyo/incidents/6lc0wch1rskw.md) | minor | 2020-10-01 18:10 UTC | 2020-10-21 15:04 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound SMS failure towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/61cq16z7cpq3.md) | minor | 2020-10-03 00:46 UTC | 2020-10-05 13:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound SMS failure towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/7qv5ytj9sbrx.md) | minor | 2020-10-03 00:46 UTC | 2020-10-05 13:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Kuwait Ooredoo](https://rewindex.com/company/sinch/incidents/cvn09q11g6z5.md) | minor | 2020-10-03 01:04 UTC | 2020-10-06 00:57 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound SMS failure/delay towards Germany phone numbers.](https://rewindex.com/company/plivo/incidents/g6tpx4r726by.md) | minor | 2020-10-03 15:11 UTC | 2020-10-08 08:47 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound SMS failure/delay towards Germany phone numbers.](https://rewindex.com/company/plivo/incidents/r2gm6zklrhbs.md) | minor | 2020-10-03 15:11 UTC | 2020-10-08 08:47 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/y653nxd4cnqr.md) | maintenance | 2020-10-04 01:02 UTC | 2020-10-04 05:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/lbhf3gpsqwwj.md) | maintenance | 2020-10-04 03:00 UTC | 2020-10-04 10:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - Frankfurt](https://rewindex.com/company/linode-akamai/incidents/4472wcm37zbt.md) | maintenance | 2020-10-04 19:00 UTC | 2020-10-04 20:00 UTC | resolved |

## Cite this

9 vendor-reported incidents started on 2020-10-04 (UTC) across 8 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-10-04
- Citation: Rewindex daily outage roundup, “Outages on October 4, 2020” (2020-10-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-10-04 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on October 4, 2020 (2020-10-04)](https://rewindex.com/outages/2020-10-04)`


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Canonical: https://rewindex.com/outages/2020-10-04 · Markdown: https://rewindex.com/outages/2020-10-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:55.301Z
