# Outages on September 24, 2020 (UTC)

> 40 incidents started on September 24, 2020 (UTC) on the status pages Rewindex archives, 13 labelled major or critical by the vendor (Datadog); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-09-24
Last updated: 2020-09-25T22:24:00Z

- Incidents started: 40 (major/critical: 13, other: 27) across 26 vendors
- Still open from earlier days: 6 · Maintenance windows: 13 · Detected outage events: 0
- By vendor impact label: critical 3, major 10, minor 22, none 5
- Previous day with incidents: [2020-09-23](https://rewindex.com/outages/2020-09-23.md) · Next: [2020-09-25](https://rewindex.com/outages/2020-09-25.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delayed monitors notifications](https://rewindex.com/company/datadog/incidents/vwmy3hcg3ntl.md) | critical | 2020-09-24 14:00 UTC | 2020-09-24 16:37 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Infrastructure connectivity issue impacting multiple systems](https://rewindex.com/company/datadog/incidents/6s5xxxjh33lh.md) | critical | 2020-09-24 14:27 UTC | 2020-09-25 01:40 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delays in ingesting data](https://rewindex.com/company/datadog/incidents/x7t1ldxpdhpj.md) | critical | 2020-09-24 15:22 UTC | 2020-09-24 16:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [API Keys Cannot Be Created from the Twilio Console](https://rewindex.com/company/twilio/incidents/dphqfjmrm7lv.md) | major | 2020-09-24 04:53 UTC | 2020-09-24 06:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Geo Permission Settings In Twilio Console Cannot Be Updated](https://rewindex.com/company/twilio/incidents/81pkqz7bvybj.md) | major | 2020-09-24 06:16 UTC | 2020-09-24 06:56 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Builds are not triggering for travis-ci.com](https://rewindex.com/company/travis-ci/incidents/b6qspf0wg8y3.md) | major | 2020-09-24 09:12 UTC | 2020-09-24 10:14 UTC | postmortem |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Outage in Azure USE region](https://rewindex.com/company/jfrog/incidents/2pvg9s2h1ccm.md) | major | 2020-09-24 11:41 UTC | 2020-09-24 16:21 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Intermittent API failures](https://rewindex.com/company/revenuecat/incidents/fv1h9xrg4vpg.md) | major | 2020-09-24 17:23 UTC | 2020-09-24 18:49 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Website is currently down](https://rewindex.com/company/bitrise/incidents/zftlsbmtcf88.md) | major | 2020-09-24 19:05 UTC | 2020-09-24 19:23 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 338 - Bloomington, IN](https://rewindex.com/company/bandwidth/incidents/tg7bh60g7hjd.md) | major | 2020-09-24 19:54 UTC | 2020-09-25 20:52 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Service Outage](https://rewindex.com/company/influxdata/incidents/drnfj2mn9h25.md) | major | 2020-09-24 20:44 UTC | 2020-09-24 23:23 UTC | resolved |
| [Buildkite](https://rewindex.com/company/buildkite.md) | [Slow dispatches and Agent API responses](https://rewindex.com/company/buildkite/incidents/289sgjgdkxr8.md) | major | 2020-09-24 21:04 UTC | 2020-09-25 00:25 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Elevated Web Event Visualizer load failures](https://rewindex.com/company/heap/incidents/p8htfx3rjy96.md) | major | 2020-09-24 21:57 UTC | 2020-09-24 22:29 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Form posting (including login page) issue](https://rewindex.com/company/honeycomb/incidents/xrygc6pcrfzv.md) | minor | 2020-09-24 00:13 UTC | 2020-09-24 00:48 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-09-24 01:18 UTC](https://rewindex.com/company/github-copilot/incidents/pqlrv0b698jc.md) | minor | 2020-09-24 01:18 UTC | 2020-09-24 02:31 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-09-24 01:18 UTC](https://rewindex.com/company/github/incidents/pqlrv0b698jc.md) | minor | 2020-09-24 01:18 UTC | 2020-09-24 02:31 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Messaging Feedback Insights is Broken for a Small Subset of our Customers](https://rewindex.com/company/twilio/incidents/fdj35q1rvc3b.md) | minor | 2020-09-24 02:29 UTC | 2020-09-24 06:33 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder Issues](https://rewindex.com/company/help-scout/incidents/rzlx0dqbvxhs.md) | minor | 2020-09-24 14:01 UTC | 2020-09-24 14:27 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Operator Maintenance](https://rewindex.com/company/twilio/incidents/28886040wbh3.md) | minor | 2020-09-24 14:04 UTC | 2020-09-24 17:01 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Elevated error rate on the web application](https://rewindex.com/company/datadog/incidents/bdqjllthc4h4.md) | minor | 2020-09-24 14:08 UTC | 2020-09-24 14:16 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Elevated error rates for some customers](https://rewindex.com/company/sanity/incidents/81st2548wcx2.md) | minor | 2020-09-24 15:35 UTC | 2020-09-24 17:23 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [High Error Rates](https://rewindex.com/company/chargebee/incidents/20w3y5rfsvm4.md) | minor | 2020-09-24 15:45 UTC | 2020-09-24 17:36 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [Deleting events from event sources taking longer than expected](https://rewindex.com/company/pipedream/incidents/9bnzk8xld4rh.md) | minor | 2020-09-24 16:25 UTC | 2020-09-24 22:47 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification - Sprint US](https://rewindex.com/company/sinch/incidents/km0kl0vdk5vm.md) | minor | 2020-09-24 16:43 UTC | 2020-09-25 15:46 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Flow Triggering and Segmentation Delays for 12% of Metrics](https://rewindex.com/company/klaviyo/incidents/7cstlqf77d58.md) | minor | 2020-09-24 16:51 UTC | 2020-09-25 22:24 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US sprint phone numbers](https://rewindex.com/company/plivo/incidents/t6rrl4bds20k.md) | minor | 2020-09-24 19:13 UTC | 2020-09-25 00:48 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US sprint phone numbers](https://rewindex.com/company/plivo/incidents/rbvzf701k042.md) | minor | 2020-09-24 19:13 UTC | 2020-09-25 00:48 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Processing Delays](https://rewindex.com/company/amplitude/incidents/87975wq8g8g3.md) | minor | 2020-09-24 19:13 UTC | 2020-09-24 21:23 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbers](https://rewindex.com/company/plivo/incidents/km0wxd7y5jwj.md) | minor | 2020-09-24 19:57 UTC | 2020-09-25 00:29 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound & outbound Short-code SMS towards US AT&T phone numbers](https://rewindex.com/company/plivo/incidents/t1rf1x2m69j9.md) | minor | 2020-09-24 19:57 UTC | 2020-09-25 00:29 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [High latency to access the helpdesk](https://rewindex.com/company/gorgias/incidents/l02rcvgp8gsf.md) | minor | 2020-09-24 20:03 UTC | 2020-09-24 20:22 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issue with PDF download in PandaDoc](https://rewindex.com/company/pandadoc/incidents/9kmydq17qvbr.md) | minor | 2020-09-24 21:29 UTC | 2020-09-24 21:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Video Participants not Disconnected From a Reconnecting Application or Browser for a Subset of Twilio Customers](https://rewindex.com/company/twilio/incidents/nhz4hw6f6xjb.md) | minor | 2020-09-24 21:37 UTC | 2020-09-25 05:11 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Bloomington, IN](https://rewindex.com/company/plivo/incidents/09ycdhlxf6gq.md) | minor | 2020-09-24 23:54 UTC | 2020-09-25 20:55 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Bloomington, IN](https://rewindex.com/company/plivo/incidents/9b052smx0yw5.md) | minor | 2020-09-24 23:54 UTC | 2020-09-25 20:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating Potential Issues with Programmable Wireless](https://rewindex.com/company/twilio/incidents/3r93bpt2tdg0.md) | none | 2020-09-24 03:46 UTC | 2020-09-24 04:01 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Reduced server-side SDK availability](https://rewindex.com/company/launchdarkly/incidents/k6k67523b0ks.md) | none | 2020-09-24 08:30 UTC | 2020-09-24 08:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Dashboard Latency Issues](https://rewindex.com/company/bandwidth/incidents/n9xtwg78h5p3.md) | none | 2020-09-24 16:00 UTC | 2020-09-24 16:00 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delays starting machine and remote docker builds](https://rewindex.com/company/circleci/incidents/78vlzsg537r1.md) | none | 2020-09-24 16:00 UTC | 2020-09-24 16:00 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion & Message Delay Impacting a Subset of Projects](https://rewindex.com/company/mixpanel/incidents/z7qkh79b38vz.md) | none | 2020-09-24 20:36 UTC | 2020-09-25 00:03 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Confluent](https://rewindex.com/company/confluent.md) | [Private Link provisioning on AWS us-east-1 is disabled](https://rewindex.com/company/confluent/incidents/7hpcw2q2j7vc.md) | major | 2020-09-18 03:26 UTC | 2020-09-24 22:03 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Henderson, CO](https://rewindex.com/company/plivo/incidents/lt2y68r1ddvc.md) | minor | 2020-09-18 22:05 UTC | 2020-09-28 21:57 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Henderson, CO](https://rewindex.com/company/plivo/incidents/gv2f50knyvfr.md) | minor | 2020-09-18 22:05 UTC | 2020-09-28 21:57 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/nv2cmlzdfsxv.md) | minor | 2020-09-21 22:24 UTC | 2020-09-26 20:40 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Degraded query performance](https://rewindex.com/company/retool/incidents/31m3yppwdh9g.md) | minor | 2020-09-23 21:20 UTC | 2020-09-24 02:13 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Ingestion delay for streams, service directory](https://rewindex.com/company/lightstep/incidents/r3w4d54rzyh6.md) | minor | 2020-09-23 22:37 UTC | 2020-09-25 01:02 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Linode.com, Linode Manager and Linode API Maintenance](https://rewindex.com/company/linode-akamai/incidents/t37zj2xggg55.md) | maintenance | 2020-09-24 02:00 UTC | 2020-09-24 03:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/m541srqpx92v.md) | maintenance | 2020-09-24 04:00 UTC | 2020-09-24 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&T](https://rewindex.com/company/plivo/incidents/5d6ph6r3wgbr.md) | maintenance | 2020-09-24 04:00 UTC | 2020-09-24 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/9xsmmsqd0w4p.md) | maintenance | 2020-09-24 04:00 UTC | 2020-09-24 06:59 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T Mobility US](https://rewindex.com/company/sinch/incidents/yyj0fmzdmtgm.md) | maintenance | 2020-09-24 04:00 UTC | 2020-09-24 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/vlcrq1cz0hq1.md) | maintenance | 2020-09-24 04:00 UTC | 2020-09-24 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS/MMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/jgfhpsb8mz27.md) | maintenance | 2020-09-24 04:00 UTC | 2020-09-24 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/nz9b5gz1vgts.md) | maintenance | 2020-09-24 04:00 UTC | 2020-09-24 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/gvq2ccfmnj6k.md) | maintenance | 2020-09-24 06:00 UTC | 2020-09-24 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/g44bwtmpgjxw.md) | maintenance | 2020-09-24 06:00 UTC | 2020-09-24 10:00 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Scheduled maintenance for Insights - Patch](https://rewindex.com/company/red-hat/incidents/r5xjhkhcv36p.md) | maintenance | 2020-09-24 08:01 UTC | 2020-09-24 11:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - AU Sites](https://rewindex.com/company/sinch/incidents/y9y8f2j7by26.md) | maintenance | 2020-09-24 15:00 UTC | 2020-09-24 16:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - US-West (Fremont)](https://rewindex.com/company/linode-akamai/incidents/57x1nfm88lmg.md) | maintenance | 2020-09-24 22:00 UTC | 2020-09-24 23:00 UTC | resolved |

## Cite this

40 vendor-reported incidents started on 2020-09-24 (UTC) across 26 vendors, 13 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-09-24
- Citation: Rewindex daily outage roundup, “Outages on September 24, 2020” (2020-09-24 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-09-24 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 24, 2020 (2020-09-24)](https://rewindex.com/outages/2020-09-24)`


---
Canonical: https://rewindex.com/outages/2020-09-24 · Markdown: https://rewindex.com/outages/2020-09-24.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:33:12.333Z