# Outages on September 23, 2020 (UTC)

> 26 incidents started on September 23, 2020 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (JFrog, CircleCI, SurveyMonkey); 13 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-09-23
Last updated: 2020-09-25T01:02:00Z

- Incidents started: 26 (major/critical: 8, other: 18) across 18 vendors
- Still open from earlier days: 13 · Maintenance windows: 15 · Detected outage events: 0
- By vendor impact label: critical 2, major 6, minor 14, none 4
- Previous day with incidents: [2020-09-22](https://rewindex.com/outages/2020-09-22.md) · Next: [2020-09-24](https://rewindex.com/outages/2020-09-24.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Outage in AWS EUW1 region](https://rewindex.com/company/jfrog/incidents/tff5mpxp71s8.md) | critical | 2020-09-23 15:56 UTC | 2020-09-23 17:02 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [New macOS jobs are failing to start.](https://rewindex.com/company/circleci/incidents/ybgb46kr5mr2.md) | critical | 2020-09-23 17:38 UTC | 2020-09-23 18:01 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Analyze page failing to load.](https://rewindex.com/company/surveymonkey/incidents/v9t1wwds2288.md) | major | 2020-09-23 11:30 UTC | 2020-09-23 11:30 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Ingestion Delay in Streams](https://rewindex.com/company/lightstep/incidents/w7sm8m8tg4q3.md) | major | 2020-09-23 12:49 UTC | 2020-09-23 15:11 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - US East 2 (Virginia): SI-20200923](https://rewindex.com/company/snowflake/incidents/dcsmq8bfh8xl.md) | major | 2020-09-23 14:18 UTC | 2020-09-23 16:39 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Some static sites are returning 503 errors](https://rewindex.com/company/render/incidents/x37gy9b29ymn.md) | major | 2020-09-23 15:27 UTC | 2020-09-23 17:27 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Realm: UI pages not loading, apps unavailable in Oregon (us-west-2) region](https://rewindex.com/company/mongodb-atlas/incidents/yp2r3c1c29v2.md) | major | 2020-09-23 20:06 UTC | 2020-09-23 20:33 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Collect Page Not Loading](https://rewindex.com/company/surveymonkey/incidents/zc2m6jw7h2bc.md) | major | 2020-09-23 20:38 UTC | 2020-09-23 21:12 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Australia customers are unable to see Premium plans in the Xero buy flow](https://rewindex.com/company/xero/incidents/d56kptbv7hhh.md) | minor | 2020-09-23 01:22 UTC | 2020-09-23 06:00 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Alerts and Data Delays for US Region](https://rewindex.com/company/new-relic/incidents/nhqpp2hyxhlx.md) | minor | 2020-09-23 03:07 UTC | 2020-09-23 03:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Orange Israel](https://rewindex.com/company/twilio/incidents/twfjpsqhgc50.md) | minor | 2020-09-23 09:35 UTC | 2020-09-23 12:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Airtel Nigeria](https://rewindex.com/company/twilio/incidents/gq2h543nzxrc.md) | minor | 2020-09-23 09:41 UTC | 2020-09-23 12:29 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Public collections are currently unavailable](https://rewindex.com/company/cloudinary/incidents/fd85wvbns75c.md) | minor | 2020-09-23 11:25 UTC | 2020-09-23 14:17 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Increased SDK API error rates in EU 01](https://rewindex.com/company/braze/incidents/h7ly71nbkkr7.md) | minor | 2020-09-23 11:51 UTC | 2020-09-23 13:53 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Delays on tickets and activities logs](https://rewindex.com/company/aircall/incidents/d7dmqwpnw321.md) | minor | 2020-09-23 15:53 UTC | 2020-09-23 17:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Connectivity Issues for 10% of Active Data Sessions](https://rewindex.com/company/twilio/incidents/jr190h6yxm29.md) | minor | 2020-09-23 16:38 UTC | 2020-09-23 22:31 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Ingestion delays in service directory](https://rewindex.com/company/lightstep/incidents/lq5dh5thldcz.md) | minor | 2020-09-23 16:47 UTC | 2020-09-23 19:15 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Intermittently Unavailable](https://rewindex.com/company/smartsheet/incidents/nm4cb8wq9n6k.md) | minor | 2020-09-23 20:36 UTC | 2020-09-23 23:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Subset of US Local Prefixes for Twilio Phone Numbers Displayed as Out of Stock in Console and via API](https://rewindex.com/company/twilio/incidents/w5npq3krzxtw.md) | minor | 2020-09-23 20:38 UTC | 2020-09-23 22:57 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [Degraded query performance](https://rewindex.com/company/retool/incidents/31m3yppwdh9g.md) | minor | 2020-09-23 21:20 UTC | 2020-09-24 02:13 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [Deleting events from event sources taking longer than expected](https://rewindex.com/company/pipedream/incidents/0d1l97tbrg2s.md) | minor | 2020-09-23 22:20 UTC | 2020-09-23 22:26 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Ingestion delay for streams, service directory](https://rewindex.com/company/lightstep/incidents/r3w4d54rzyh6.md) | minor | 2020-09-23 22:37 UTC | 2020-09-25 01:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Automated Alert: No Customer Impact](https://rewindex.com/company/twilio/incidents/lvz6hkh5dj50.md) | none | 2020-09-23 00:03 UTC | 2020-09-23 00:09 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Elevated latency for kinesis and webhooks](https://rewindex.com/company/segment/incidents/n3hrh8cs0hpx.md) | none | 2020-09-23 14:23 UTC | 2020-09-23 14:49 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Degraded performance for brokered customers](https://rewindex.com/company/snyk/incidents/zlm3p1snf77g.md) | none | 2020-09-23 15:40 UTC | 2020-09-23 16:56 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Partial web application outage](https://rewindex.com/company/snyk/incidents/h1hrc7k8gk9s.md) | none | 2020-09-23 17:57 UTC | 2020-09-23 19:24 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Lever](https://rewindex.com/company/lever.md) | [Intermittent slowness within Lever](https://rewindex.com/company/lever/incidents/j0qkjwhkfqc3.md) | critical | 2020-09-16 18:26 UTC | 2020-11-13 21:08 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/ths4mqwh8834.md) | critical | 2020-09-16 21:13 UTC | 2020-10-14 16:48 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Private Link provisioning on AWS us-east-1 is disabled](https://rewindex.com/company/confluent/incidents/7hpcw2q2j7vc.md) | major | 2020-09-18 03:26 UTC | 2020-09-24 22:03 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - Lata 526  Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/5tmlpqhycs67.md) | major | 2020-09-22 19:03 UTC | 2020-09-23 06:22 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [Elevated error rates in workflows](https://rewindex.com/company/pipedream/incidents/dpsj2zx5d8vk.md) | major | 2020-09-22 23:42 UTC | 2020-09-23 00:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Long Code Delivery Delays Sending and Receiving SMS in Brazil](https://rewindex.com/company/twilio/incidents/1djm6mr2vz2j.md) | minor | 2020-09-17 19:24 UTC | 2020-09-23 21:41 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Henderson, CO](https://rewindex.com/company/plivo/incidents/lt2y68r1ddvc.md) | minor | 2020-09-18 22:05 UTC | 2020-09-28 21:57 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards US phone numbers in Henderson, CO](https://rewindex.com/company/plivo/incidents/gv2f50knyvfr.md) | minor | 2020-09-18 22:05 UTC | 2020-09-28 21:57 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/nv2cmlzdfsxv.md) | minor | 2020-09-21 22:24 UTC | 2020-09-26 20:40 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Analytics data ingestion delays](https://rewindex.com/company/netlify/incidents/d5gfykjtw52j.md) | minor | 2020-09-22 16:46 UTC | 2020-09-23 07:56 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/mvdf80lmtk6f.md) | minor | 2020-09-22 19:09 UTC | 2020-09-23 06:24 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/tfnr0s0sqyh2.md) | minor | 2020-09-22 19:09 UTC | 2020-09-23 06:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM Connectivity Issues for 10% of Active Data Sessions](https://rewindex.com/company/twilio/incidents/7mjtqvsrcbl3.md) | minor | 2020-09-22 19:10 UTC | 2020-09-23 09:57 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/m418nqfz738p.md) | maintenance | 2020-09-23 04:00 UTC | 2020-09-23 11:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : AT&T](https://rewindex.com/company/plivo/incidents/crhvg7c3tvmt.md) | maintenance | 2020-09-23 04:00 UTC | 2020-09-23 11:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T Mobility US](https://rewindex.com/company/sinch/incidents/qr4m2g710mt3.md) | maintenance | 2020-09-23 04:00 UTC | 2020-09-23 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS/MMS Carrier Maintenance - AT&T US](https://rewindex.com/company/twilio/incidents/kk8lgp3hhzfc.md) | maintenance | 2020-09-23 04:00 UTC | 2020-09-23 11:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/7p03pkdbpmwd.md) | maintenance | 2020-09-23 04:01 UTC | 2020-09-23 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/qqfznblp4rhw.md) | maintenance | 2020-09-23 04:01 UTC | 2020-09-23 07:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/ztn4t5m9wbyr.md) | maintenance | 2020-09-23 06:00 UTC | 2020-09-23 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/h63rmk5ysgmp.md) | maintenance | 2020-09-23 06:00 UTC | 2020-09-23 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/xyn8b8f7bhq6.md) | maintenance | 2020-09-23 06:00 UTC | 2020-09-23 09:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Reach platform maintenance](https://rewindex.com/company/sinch/incidents/p6lxt2py7m6q.md) | maintenance | 2020-09-23 07:00 UTC | 2020-09-23 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Fiji SMS Carrier Maintenance - Vodafone Fiji](https://rewindex.com/company/twilio/incidents/52r9g4btz3hq.md) | maintenance | 2020-09-23 11:02 UTC | 2020-09-23 17:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - Atlanta](https://rewindex.com/company/linode-akamai/incidents/b7105dv2g1tz.md) | maintenance | 2020-09-23 13:27 UTC | not resolved | unknown |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Scheduled maintenance for Insights - Advisor](https://rewindex.com/company/red-hat/incidents/tyld63rs5x5k.md) | maintenance | 2020-09-23 14:41 UTC | 2020-09-23 16:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Tele2 Russia](https://rewindex.com/company/twilio/incidents/5kvs4wj08vht.md) | maintenance | 2020-09-23 20:02 UTC | 2020-09-24 00:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound call and inbound SMS towards Australia & New Zealand phone numbers](https://rewindex.com/company/plivo/incidents/8j93mqvbxs5b.md) | maintenance | 2020-09-23 23:00 UTC | 2020-09-24 03:00 UTC | resolved |

## Cite this

26 vendor-reported incidents started on 2020-09-23 (UTC) across 18 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-09-23
- Citation: Rewindex daily outage roundup, “Outages on September 23, 2020” (2020-09-23 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-09-23 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 23, 2020 (2020-09-23)](https://rewindex.com/outages/2020-09-23)`


---
Canonical: https://rewindex.com/outages/2020-09-23 · Markdown: https://rewindex.com/outages/2020-09-23.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:08.115Z