# Outages on September 9, 2020 (UTC)

> 23 incidents started on September 9, 2020 (UTC) on the status pages Rewindex archives, 9 labelled major or critical by the vendor (Postman, Monday.com, MessageBird (Bird)); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-09-09
Last updated: 2020-09-16T05:30:00Z

- Incidents started: 23 (major/critical: 9, other: 14) across 20 vendors
- Still open from earlier days: 9 · Maintenance windows: 12 · Detected outage events: 0
- By vendor impact label: critical 2, major 7, minor 11, none 3
- Previous day with incidents: [2020-09-08](https://rewindex.com/outages/2020-09-08.md) · Next: [2020-09-10](https://rewindex.com/outages/2020-09-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Postman](https://rewindex.com/company/postman.md) | [Public documentation unavailable](https://rewindex.com/company/postman/incidents/wlfzr0p3gjqk.md) | critical | 2020-09-09 13:09 UTC | 2020-09-09 17:53 UTC | resolved |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our automations](https://rewindex.com/company/monday-com/incidents/5jnvcgl96z40.md) | critical | 2020-09-09 15:12 UTC | 2020-09-09 15:44 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Inbox agent errors](https://rewindex.com/company/messagebird-bird/incidents/29f8kg5hv6fw.md) | major | 2020-09-09 12:56 UTC | 2020-09-09 13:13 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Failure to process attachments for some applications](https://rewindex.com/company/greenhouse/incidents/766bqjw1q07g.md) | major | 2020-09-09 14:01 UTC | 2020-09-11 19:18 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Elevated API errors](https://rewindex.com/company/launchdarkly/incidents/tjtyy05wy9tq.md) | major | 2020-09-09 15:37 UTC | 2020-09-09 15:43 UTC | resolved |
| [Grain](https://rewindex.com/company/grain.md) | [Significant Delays in Zoom Recording Notifications](https://rewindex.com/company/grain/incidents/n1h59px7rc48.md) | major | 2020-09-09 16:36 UTC | 2020-09-09 22:47 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Increased response times and error rates](https://rewindex.com/company/greenhouse/incidents/hwrbflcrvc7s.md) | major | 2020-09-09 17:21 UTC | 2020-09-09 23:51 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Unable to edit designs with “Your design is out of sync” error message](https://rewindex.com/company/canva/incidents/vs8zl18zqfc1.md) | major | 2020-09-09 20:05 UTC | 2020-09-09 21:10 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AZURE - Australia East (New South Wales): SI-20200909](https://rewindex.com/company/snowflake/incidents/t1twjz83zzb3.md) | major | 2020-09-09 23:16 UTC | 2020-09-10 00:05 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing slowness in Xero](https://rewindex.com/company/xero/incidents/f6pqvp7xv72n.md) | minor | 2020-09-09 03:26 UTC | 2020-09-09 21:38 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Cluster monitoring disabled during deployment changes](https://rewindex.com/company/elastic-cloud/incidents/hl53ksjq89p4.md) | minor | 2020-09-09 06:45 UTC | 2020-09-16 05:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Some Survey results cannot be exported](https://rewindex.com/company/hotjar/incidents/yx24v9fxv151.md) | minor | 2020-09-09 10:09 UTC | 2020-09-09 11:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification - Meteor IE](https://rewindex.com/company/sinch/incidents/cz2s6tpmhzxr.md) | minor | 2020-09-09 12:27 UTC | 2020-09-10 13:07 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification: Telia Norway](https://rewindex.com/company/sinch/incidents/8vqqr7lpwf1c.md) | minor | 2020-09-09 15:20 UTC | 2020-09-10 03:10 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Intermittent Errors in Smartsheet](https://rewindex.com/company/smartsheet/incidents/r8q7809q42gc.md) | minor | 2020-09-09 16:24 UTC | 2020-09-10 18:42 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Email sync down for all email providers](https://rewindex.com/company/lever/incidents/d61gpgb5sl13.md) | minor | 2020-09-09 16:33 UTC | 2020-09-09 19:36 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard Latency](https://rewindex.com/company/bandwidth/incidents/q5196lqhy9kv.md) | minor | 2020-09-09 18:24 UTC | 2020-09-09 21:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Kazakhstan Beeline](https://rewindex.com/company/twilio/incidents/w8jmnhngrnvl.md) | minor | 2020-09-09 18:24 UTC | 2020-09-09 21:01 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Elevated Latency](https://rewindex.com/company/mapbox/incidents/j1wsnb1lxjmd.md) | minor | 2020-09-09 19:02 UTC | 2020-09-09 19:29 UTC | resolved |
| [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Delays in event processing](https://rewindex.com/company/bugsnag/incidents/4nb4z6lrqrn4.md) | minor | 2020-09-09 21:50 UTC | 2020-09-10 00:54 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Support system unavailability](https://rewindex.com/company/contentful/incidents/b6v4zgp603mj.md) | none | 2020-09-09 11:32 UTC | 2020-09-09 15:28 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Streaming destination delays](https://rewindex.com/company/segment/incidents/vw0zm8hm8xxy.md) | none | 2020-09-09 15:20 UTC | 2020-09-09 20:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating Delivery Failures with Webhooks](https://rewindex.com/company/twilio/incidents/q4dcdv7dckq9.md) | none | 2020-09-09 19:23 UTC | 2020-09-09 20:35 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 526- Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/k8jfqtfhhz3x.md) | critical | 2020-09-08 17:01 UTC | 2020-09-10 13:14 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [GSuite email syncing issues](https://rewindex.com/company/lever/incidents/vj1rkzwhqdbz.md) | major | 2020-09-03 13:29 UTC | 2020-09-16 17:31 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Temporary Data Latency](https://rewindex.com/company/heap/incidents/kxbnfs8qbrk2.md) | minor | 2020-09-08 17:32 UTC | 2020-09-09 00:47 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [LTI Refresh Issues](https://rewindex.com/company/lever/incidents/632gcc258m0x.md) | minor | 2020-09-08 17:53 UTC | 2020-09-10 19:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Sudan Zain](https://rewindex.com/company/twilio/incidents/2kn59qxlyz1c.md) | minor | 2020-09-08 18:53 UTC | 2020-09-09 02:11 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/0hc42n9sk60h.md) | minor | 2020-09-08 21:08 UTC | 2020-09-10 16:21 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS/MMS failure towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/300z8mzbc33n.md) | minor | 2020-09-08 21:08 UTC | 2020-09-10 16:21 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [CVE-2020-14386 Patching](https://rewindex.com/company/aptible/incidents/wf9vf22r225t.md) | none | 2020-09-04 12:50 UTC | 2020-10-09 17:58 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Users unable to access Canva.com, getting "Secure Connection Failed".](https://rewindex.com/company/canva/incidents/tlcq1gf4t6tr.md) | none | 2020-09-08 15:16 UTC | 2020-09-09 02:10 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Emergency Network Maintenance - RDU Data Center](https://rewindex.com/company/bandwidth/incidents/0xf0sh3z9l95.md) | maintenance | 2020-09-09 04:06 UTC | 2020-09-09 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/w585cn8ky2f6.md) | maintenance | 2020-09-09 04:06 UTC | 2020-09-09 13:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/g0xfb00cs875.md) | maintenance | 2020-09-09 05:01 UTC | 2020-09-09 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/kgynl3m4cpfd.md) | maintenance | 2020-09-09 06:00 UTC | 2020-09-09 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/4c45jwjktrhs.md) | maintenance | 2020-09-09 06:00 UTC | 2020-09-09 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : T Mobile](https://rewindex.com/company/plivo/incidents/0xx09mnf7m10.md) | maintenance | 2020-09-09 06:30 UTC | 2020-09-09 12:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US and Canada phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/15zxzqtvb6n4.md) | maintenance | 2020-09-09 06:30 UTC | 2020-09-09 12:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/wzx9p98hrn6t.md) | maintenance | 2020-09-09 06:30 UTC | 2020-09-09 12:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - T-Mobile US](https://rewindex.com/company/twilio/incidents/hwhb6pr3vgsr.md) | maintenance | 2020-09-09 06:30 UTC | 2020-09-09 12:30 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [\[Scheduled\] Urgent maintenance - Alerts metric aggregator rebalance](https://rewindex.com/company/coralogix/incidents/d7hy5v1g4fgg.md) | maintenance | 2020-09-09 11:00 UTC | 2020-09-09 12:30 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign for Salesforce v4.14 Push Upgrade (Sandbox Orgs)](https://rewindex.com/company/dropbox-sign/incidents/5s1b14mv6nq4.md) | maintenance | 2020-09-09 12:00 UTC | 2020-09-09 13:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] France SMS Carrier Maintenance - Bouygues Telecom](https://rewindex.com/company/twilio/incidents/vz0kzgr3v0sp.md) | maintenance | 2020-09-09 20:00 UTC | 2020-09-10 04:00 UTC | resolved |

## Cite this

23 vendor-reported incidents started on 2020-09-09 (UTC) across 20 vendors, 9 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-09-09
- Citation: Rewindex daily outage roundup, “Outages on September 9, 2020” (2020-09-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-09-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 9, 2020 (2020-09-09)](https://rewindex.com/outages/2020-09-09)`


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Canonical: https://rewindex.com/outages/2020-09-09 · Markdown: https://rewindex.com/outages/2020-09-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:36:03.337Z