# Outages on August 21, 2020 (UTC) > 15 incidents started on August 21, 2020 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Heap, Contentful, Harness); 5 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-08-21 Last updated: 2020-08-23T21:15:00Z - Incidents started: 15 (major/critical: 4, other: 11) across 15 vendors - Still open from earlier days: 5 · Maintenance windows: 4 · Detected outage events: 0 - By vendor impact label: critical 1, major 3, minor 7, none 4 - Previous day with incidents: [2020-08-20](https://rewindex.com/outages/2020-08-20.md) · Next: [2020-08-22](https://rewindex.com/outages/2020-08-22.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Heap](https://rewindex.com/company/heap.md) | [Data Collection and App Unavailable](https://rewindex.com/company/heap/incidents/htndfqm6rj71.md) | critical | 2020-08-21 18:06 UTC | 2020-08-21 20:54 UTC | resolved | | [Contentful](https://rewindex.com/company/contentful.md) | [Issues with Asset processing](https://rewindex.com/company/contentful/incidents/69z5zn9cdrq6.md) | major | 2020-08-21 11:17 UTC | 2020-08-21 12:46 UTC | resolved | | [Harness](https://rewindex.com/company/harness.md) | [Partial Unavailability](https://rewindex.com/company/harness/incidents/z0y9hckr244t.md) | major | 2020-08-21 15:22 UTC | 2020-08-21 17:39 UTC | resolved | | [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Pushing New Hires to ADP from Greenhouse Onboarding](https://rewindex.com/company/greenhouse/incidents/kktngbmt6pfj.md) | major | 2020-08-21 19:34 UTC | 2020-08-22 13:18 UTC | resolved | | [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Issues during LFS push](https://rewindex.com/company/bitbucket/incidents/ms6jws6vtgk0.md) | minor | 2020-08-21 06:33 UTC | 2020-08-21 06:44 UTC | resolved | | [v0](https://rewindex.com/company/v0.md) | [Elevated Dashboard and API Errors](https://rewindex.com/company/v0/incidents/brxsfgc4dt0y.md) | minor | 2020-08-21 13:39 UTC | 2020-08-21 15:42 UTC | resolved | | [Vercel](https://rewindex.com/company/vercel.md) | [Elevated Dashboard and API Errors](https://rewindex.com/company/vercel/incidents/brxsfgc4dt0y.md) | minor | 2020-08-21 13:39 UTC | 2020-08-21 15:42 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Data Processing Delays](https://rewindex.com/company/segment/incidents/njjh3wxwxjg8.md) | minor | 2020-08-21 19:16 UTC | 2020-08-22 01:07 UTC | resolved | | [Retool](https://rewindex.com/company/retool.md) | [Degraded query performance](https://rewindex.com/company/retool/incidents/bq0v8ph96q1t.md) | minor | 2020-08-21 19:36 UTC | 2020-08-21 20:15 UTC | resolved | | [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Delay in CDN Invalidation](https://rewindex.com/company/cloudinary/incidents/zxdplmbttz1l.md) | minor | 2020-08-21 20:42 UTC | 2020-08-21 23:50 UTC | resolved | | [Netlify](https://rewindex.com/company/netlify.md) | [Issue with payment provider](https://rewindex.com/company/netlify/incidents/rj7lc5dg74xx.md) | minor | 2020-08-21 21:44 UTC | 2020-08-22 00:15 UTC | resolved | | [Amplitude](https://rewindex.com/company/amplitude.md) | [Unable to load events in web reporting](https://rewindex.com/company/amplitude/incidents/0yzkdckxs07k.md) | none | 2020-08-21 03:00 UTC | 2020-08-21 03:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Elevated HTTP 500 Errors from Pricing REST API](https://rewindex.com/company/twilio/incidents/z8rsnj3953wy.md) | none | 2020-08-21 11:30 UTC | 2020-08-21 11:30 UTC | resolved | | [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Delay in email responses from PandaDoc Support.](https://rewindex.com/company/pandadoc/incidents/nb6jfbl0vg55.md) | none | 2020-08-21 15:10 UTC | 2020-08-21 15:46 UTC | resolved | | [Bugsnag](https://rewindex.com/company/bugsnag.md) | [Delay in event processing](https://rewindex.com/company/bugsnag/incidents/wsh7r2ktlkk1.md) | none | 2020-08-21 19:52 UTC | 2020-08-21 20:13 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/5w7x2z3tb8rc.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/xp8mmb0ry12f.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Incorrect inactivity icons](https://rewindex.com/company/heap/incidents/fz22m69qh69n.md) | minor | 2020-08-20 15:29 UTC | 2020-08-21 04:53 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Iran MCI](https://rewindex.com/company/twilio/incidents/t60qm519l3h7.md) | minor | 2020-08-20 17:08 UTC | 2020-08-21 02:49 UTC | resolved | | [Optimizely](https://rewindex.com/company/optimizely.md) | [Find Incident - EU Region (EMEA07)](https://rewindex.com/company/optimizely/incidents/rz8rnwnvvbhd.md) | minor | 2020-08-20 20:47 UTC | 2020-08-21 02:29 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/03k9zs95gq1b.md) | maintenance | 2020-08-21 02:01 UTC | 2020-08-21 10:01 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/w4mmwjpb9wmt.md) | maintenance | 2020-08-21 05:00 UTC | 2020-08-21 10:30 UTC | resolved | | [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] Maintenance on smpp03.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/rfb2px8rnfk3.md) | maintenance | 2020-08-21 06:00 UTC | 2020-08-21 06:10 UTC | resolved | | [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/sjqp8nndb827.md) | maintenance | 2020-08-21 23:18 UTC | 2020-08-23 21:15 UTC | resolved | ## Cite this 15 vendor-reported incidents started on 2020-08-21 (UTC) across 15 vendors, 4 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-08-21 - Citation: Rewindex daily outage roundup, “Outages on August 21, 2020” (2020-08-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-08-21 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on August 21, 2020 (2020-08-21)](https://rewindex.com/outages/2020-08-21)` --- Canonical: https://rewindex.com/outages/2020-08-21 · Markdown: https://rewindex.com/outages/2020-08-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:36.137Z