# Outages on August 20, 2020 (UTC)

> 28 incidents started on August 20, 2020 (UTC) on the status pages Rewindex archives, 9 labelled major or critical by the vendor (Red Hat (incl. Quay.io), JFrog, Plivo); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-08-20
Last updated: 2020-08-21T04:53:00Z

- Incidents started: 28 (major/critical: 9, other: 19) across 22 vendors
- Still open from earlier days: 3 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 1, major 8, minor 15, none 4
- Previous day with incidents: [2020-08-19](https://rewindex.com/outages/2020-08-19.md) · Next: [2020-08-21](https://rewindex.com/outages/2020-08-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Multi-site incident](https://rewindex.com/company/red-hat/incidents/qbcmlp8td2xw.md) | critical | 2020-08-20 20:57 UTC | 2020-08-20 22:40 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Partial Service outage in AWS US West1](https://rewindex.com/company/jfrog/incidents/66n5wth28s0j.md) | major | 2020-08-20 00:14 UTC | 2020-08-20 02:27 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Partial processing delays on two-way Tollfree SMS\\Regular SMS\\Shortcode SMS on SMS API](https://rewindex.com/company/plivo/incidents/3ghbrmktj9jd.md) | major | 2020-08-20 00:28 UTC | 2020-08-20 00:51 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delayed monitors notifications](https://rewindex.com/company/datadog/incidents/753h78mxgywg.md) | major | 2020-08-20 12:58 UTC | 2020-08-20 13:24 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Various pages on the Gusto site are experiencing issues.](https://rewindex.com/company/gusto/incidents/r954kdz6xp0j.md) | major | 2020-08-20 15:45 UTC | 2020-08-20 17:06 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Elevated error rates on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/6289g68ll5gs.md) | major | 2020-08-20 17:23 UTC | 2020-08-20 18:13 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Login functionality is unavailable for some customers](https://rewindex.com/company/gusto/incidents/wm4ccl7xvkwh.md) | major | 2020-08-20 18:29 UTC | 2020-08-20 19:58 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/0qgk33nxl478.md) | major | 2020-08-20 20:33 UTC | 2020-08-20 22:11 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [Platform Errors](https://rewindex.com/company/workos/incidents/dp8d2jb7wmrn.md) | major | 2020-08-20 22:37 UTC | 2020-08-20 22:44 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Site Style editing](https://rewindex.com/company/squarespace/incidents/gdp3qfspzhmw.md) | minor | 2020-08-20 00:02 UTC | 2020-08-20 01:08 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Partial processing delays on two-way Tollfree SMS\\Regular SMS\\Shortcode SMS on SMS API](https://rewindex.com/company/plivo/incidents/p1c1sxxt9w9k.md) | minor | 2020-08-20 00:28 UTC | 2020-08-20 00:51 UTC | resolved |
| [Dropbox](https://rewindex.com/company/dropbox.md) | [Paper editor disconnecting/failing to save changes](https://rewindex.com/company/dropbox/incidents/sjv6rtlrp75n.md) | minor | 2020-08-20 00:31 UTC | 2020-08-20 01:50 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Elevated Dashboard and API Errors](https://rewindex.com/company/v0/incidents/hcsqmlgnzc9q.md) | minor | 2020-08-20 01:52 UTC | 2020-08-20 02:55 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Elevated Dashboard and API Errors](https://rewindex.com/company/vercel/incidents/hcsqmlgnzc9q.md) | minor | 2020-08-20 01:52 UTC | 2020-08-20 02:55 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [1:1 email sending from Gmail connected inboxes is delayed](https://rewindex.com/company/hubspot/incidents/qjj591zjgtlp.md) | minor | 2020-08-20 05:15 UTC | 2020-08-20 10:26 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [CDN Latency Issues](https://rewindex.com/company/netlify/incidents/kdb4d947qgmw.md) | minor | 2020-08-20 05:29 UTC | 2020-08-20 05:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery failures to 3Mob in Ukraine](https://rewindex.com/company/twilio/incidents/qdc5j340jlpn.md) | minor | 2020-08-20 08:49 UTC | 2020-08-20 08:53 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Dashboard](https://rewindex.com/company/sinch/incidents/fzdg4zs4qgx4.md) | minor | 2020-08-20 12:57 UTC | 2020-08-20 13:15 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Creating and upgrading trial sites](https://rewindex.com/company/squarespace/incidents/v9zrb5gc3fj9.md) | minor | 2020-08-20 13:43 UTC | 2020-08-20 14:44 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Incorrect inactivity icons](https://rewindex.com/company/heap/incidents/fz22m69qh69n.md) | minor | 2020-08-20 15:29 UTC | 2020-08-21 04:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Iran MCI](https://rewindex.com/company/twilio/incidents/t60qm519l3h7.md) | minor | 2020-08-20 17:08 UTC | 2020-08-21 02:49 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Issues with the Rebuild With Remote Access feature](https://rewindex.com/company/bitrise/incidents/qrb01063g5n4.md) | minor | 2020-08-20 17:55 UTC | 2020-08-20 18:15 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Find Incident - EU Region (EMEA07)](https://rewindex.com/company/optimizely/incidents/rz8rnwnvvbhd.md) | minor | 2020-08-20 20:47 UTC | 2020-08-21 02:29 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Slow Messages Sends](https://rewindex.com/company/discord/incidents/ffs2n2ns7n45.md) | minor | 2020-08-20 21:20 UTC | 2020-08-20 23:44 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Error when viewing Discover data](https://rewindex.com/company/sentry/incidents/btpm8j9982kp.md) | none | 2020-08-20 15:24 UTC | 2020-08-20 15:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [WhatsApp Message Delivery Delays](https://rewindex.com/company/twilio/incidents/47y41syymtzt.md) | none | 2020-08-20 16:38 UTC | 2020-08-20 18:15 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Scheduled publishing failing for some customers](https://rewindex.com/company/contentful/incidents/g5wpt0j79rhf.md) | none | 2020-08-20 18:29 UTC | 2020-08-20 20:44 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Navigation SDK routing failures](https://rewindex.com/company/mapbox/incidents/v43rj0fm0hkj.md) | none | 2020-08-20 23:30 UTC | 2020-08-20 23:30 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/5w7x2z3tb8rc.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/xp8mmb0ry12f.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Kibana SSO login not functional](https://rewindex.com/company/elastic-cloud/incidents/gjwvlpsykrhn.md) | minor | 2020-08-18 13:34 UTC | 2020-08-20 13:11 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Toll-Free SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/569cbw7pyw7p.md) | maintenance | 2020-08-20 04:00 UTC | 2020-08-20 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/1vd1wrgb8bl1.md) | maintenance | 2020-08-20 04:00 UTC | 2020-08-20 06:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/y81dkgwlrlqx.md) | maintenance | 2020-08-20 04:00 UTC | 2020-08-20 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance for T-Mobile US](https://rewindex.com/company/twilio/incidents/bx1s1qpx1275.md) | maintenance | 2020-08-20 04:00 UTC | 2020-08-20 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/91lnsftmykr1.md) | maintenance | 2020-08-20 04:00 UTC | 2020-08-20 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - T-Mobile US](https://rewindex.com/company/sinch/incidents/rt5pqkbt6pn8.md) | maintenance | 2020-08-20 05:00 UTC | 2020-08-20 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/082fz1yglv0b.md) | maintenance | 2020-08-20 06:00 UTC | 2020-08-20 20:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/x81j02wn4t7x.md) | maintenance | 2020-08-20 08:00 UTC | 2020-08-20 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance US3](https://rewindex.com/company/sinch/incidents/1jd5l9sbzwxn.md) | maintenance | 2020-08-20 08:00 UTC | 2020-08-20 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance EU3](https://rewindex.com/company/sinch/incidents/dnbs7mls4qtk.md) | maintenance | 2020-08-20 20:00 UTC | 2020-08-21 00:00 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Storage infrastructure maintenance - repositories briefly read-only](https://rewindex.com/company/bitbucket/incidents/y43926r2k1v9.md) | maintenance | 2020-08-20 21:00 UTC | 2020-08-20 22:00 UTC | resolved |

## Cite this

28 vendor-reported incidents started on 2020-08-20 (UTC) across 22 vendors, 9 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-08-20
- Citation: Rewindex daily outage roundup, “Outages on August 20, 2020” (2020-08-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-08-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 20, 2020 (2020-08-20)](https://rewindex.com/outages/2020-08-20)`


---
Canonical: https://rewindex.com/outages/2020-08-20 · Markdown: https://rewindex.com/outages/2020-08-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:31.579Z
