# Outages on August 17, 2020 (UTC)

> 24 incidents started on August 17, 2020 (UTC) on the status pages Rewindex archives, 8 labelled major or critical by the vendor (Monday.com, Statuspage, Mux); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-08-17
Last updated: 2020-08-19T23:58:00Z

- Incidents started: 24 (major/critical: 8, other: 16) across 18 vendors
- Still open from earlier days: 5 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: critical 2, major 6, minor 13, none 3
- Previous day with incidents: [2020-08-16](https://rewindex.com/outages/2020-08-16.md) · Next: [2020-08-18](https://rewindex.com/outages/2020-08-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Monday.com](https://rewindex.com/company/monday-com.md) | [Connectivity Issues across accounts and devices](https://rewindex.com/company/monday-com/incidents/dxl72rl6l8s8.md) | critical | 2020-08-17 13:04 UTC | 2020-08-17 14:18 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [PagerDuty integration is not creating/maintaining incidents](https://rewindex.com/company/statuspage/incidents/l3p1brx237y8.md) | critical | 2020-08-17 22:42 UTC | 2020-08-19 23:58 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Delayed Webhooks and Realtime Dashboard Outage](https://rewindex.com/company/mux/incidents/z55z7zbfbd63.md) | major | 2020-08-17 02:26 UTC | 2020-08-17 07:13 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Short downtime due to database upgrade](https://rewindex.com/company/expo/incidents/yh8t99wshzvd.md) | major | 2020-08-17 08:43 UTC | 2020-08-17 08:46 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Login.linode.com - Connectivity Issues](https://rewindex.com/company/linode-akamai/incidents/g2vfv41rl174.md) | major | 2020-08-17 08:55 UTC | 2020-08-17 20:35 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Live Form Renderer Partial Outage](https://rewindex.com/company/typeform/incidents/rzkwtjbqv1x0.md) | major | 2020-08-17 15:55 UTC | 2020-08-17 16:10 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Support Ticket Outage](https://rewindex.com/company/linode-akamai/incidents/5q5sjvlywkxp.md) | major | 2020-08-17 16:16 UTC | 2020-08-17 18:16 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Connection Issues in US Central](https://rewindex.com/company/discord/incidents/50g7ln3w6b1x.md) | major | 2020-08-17 22:19 UTC | 2020-08-17 23:44 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Unable to Save Data via the API](https://rewindex.com/company/smartsheet/incidents/py3ckzpf7cwv.md) | minor | 2020-08-17 01:45 UTC | 2020-08-17 20:16 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Planned Maintenance](https://rewindex.com/company/dropbox-sign/incidents/fpmvgjb32sym.md) | minor | 2020-08-17 06:35 UTC | 2020-08-17 14:25 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Fax Stuck at 'Processing' State](https://rewindex.com/company/twilio/incidents/6q8932nbydqt.md) | minor | 2020-08-17 09:10 UTC | 2020-08-18 21:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Kenya Phone Numbers](https://rewindex.com/company/twilio/incidents/4pp5992vrjg9.md) | minor | 2020-08-17 09:52 UTC | 2020-08-17 19:35 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator notification - Bouygues France](https://rewindex.com/company/sinch/incidents/c68kxgz1p943.md) | minor | 2020-08-17 13:48 UTC | 2020-08-17 16:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Philippines Phone Numbers](https://rewindex.com/company/twilio/incidents/w4cwh7r46x3s.md) | minor | 2020-08-17 15:31 UTC | 2020-08-17 16:05 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Permission errors with Ruby Bundler](https://rewindex.com/company/bitrise/incidents/srfqrpbz9pby.md) | minor | 2020-08-17 18:14 UTC | 2020-08-18 00:49 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-08-17 19:07 UTC](https://rewindex.com/company/github-copilot/incidents/21jl0kww3xfc.md) | minor | 2020-08-17 19:07 UTC | 2020-08-17 20:49 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-08-17 19:07 UTC](https://rewindex.com/company/github/incidents/21jl0kww3xfc.md) | minor | 2020-08-17 19:07 UTC | 2020-08-17 20:49 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Delays and Errors During Telemetry Ingestion](https://rewindex.com/company/lightstep/incidents/h7tzlyv2qlsf.md) | minor | 2020-08-17 20:16 UTC | 2020-08-17 21:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays When Sending Messages to Argentina Movistar](https://rewindex.com/company/twilio/incidents/zr8bv0lv03jq.md) | minor | 2020-08-17 20:59 UTC | 2020-08-17 22:55 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Upstream DNS Resolution Issues](https://rewindex.com/company/linode-akamai/incidents/1lj4j2n96ymn.md) | minor | 2020-08-17 22:33 UTC | 2020-08-18 00:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers are Unable to See Failure Reasons when Submitting Identity Bundles for Evaluation in a Subset of Countries](https://rewindex.com/company/twilio/incidents/z7hsf3f4wzd1.md) | minor | 2020-08-17 22:45 UTC | 2020-08-18 01:46 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Issues loading User Properties](https://rewindex.com/company/amplitude/incidents/ccqz3lb96hsp.md) | none | 2020-08-17 14:58 UTC | 2020-08-17 15:19 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [A subset of emails links redirecting to 404](https://rewindex.com/company/klaviyo/incidents/5nkgrxjw2kwx.md) | none | 2020-08-17 18:00 UTC | 2020-08-17 18:00 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Irregularities in Charts and Alerts in US Region](https://rewindex.com/company/new-relic/incidents/dx6nvpj1ytvs.md) | none | 2020-08-17 22:34 UTC | 2020-08-17 22:34 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Degradation - Missing report logs from customer portal](https://rewindex.com/company/sinch/incidents/r4lvt6gy6l7m.md) | major | 2020-08-10 15:17 UTC | 2020-08-31 11:10 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [US Shared Test Short Code Migration: from 28444 to 10907](https://rewindex.com/company/sinch/incidents/y2p6f65ymbvw.md) | minor | 2020-08-10 13:41 UTC | 2020-09-23 20:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delays from Brazilian Operators TIM and Claro](https://rewindex.com/company/twilio/incidents/gfw4lxxpfcym.md) | minor | 2020-08-11 14:01 UTC | 2020-08-24 15:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/5w7x2z3tb8rc.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/xp8mmb0ry12f.md) | minor | 2020-08-14 20:59 UTC | 2020-08-21 17:30 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] Maintenance for our cloud infrastructure is undergoing in AWS USE1, AWS USW2 AND AWS EUC1](https://rewindex.com/company/jfrog/incidents/h44qzqk9sqj1.md) | maintenance | 2020-08-17 09:56 UTC | 2020-08-17 17:55 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance AU1](https://rewindex.com/company/sinch/incidents/v5l1yml54r81.md) | maintenance | 2020-08-17 15:00 UTC | 2020-08-17 19:00 UTC | resolved |

## Cite this

24 vendor-reported incidents started on 2020-08-17 (UTC) across 18 vendors, 8 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-08-17
- Citation: Rewindex daily outage roundup, “Outages on August 17, 2020” (2020-08-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-08-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 17, 2020 (2020-08-17)](https://rewindex.com/outages/2020-08-17)`


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Canonical: https://rewindex.com/outages/2020-08-17 · Markdown: https://rewindex.com/outages/2020-08-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:35.787Z