# Outages on August 4, 2020 (UTC)

> 22 incidents started on August 4, 2020 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Snowflake, Lever); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-08-04
Last updated: 2020-08-10T18:15:00Z

- Incidents started: 22 (major/critical: 4, other: 18) across 15 vendors
- Still open from earlier days: 8 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: major 4, minor 16, none 2
- Previous day with incidents: [2020-08-03](https://rewindex.com/outages/2020-08-03.md) · Next: [2020-08-05](https://rewindex.com/outages/2020-08-05.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US West (Oregon): SI-20200803](https://rewindex.com/company/snowflake/incidents/ydm3432tg5nf.md) | major | 2020-08-04 04:46 UTC | 2020-08-04 05:46 UTC | resolved |
| [Snowflake](https://rewindex.com/company/snowflake.md) | [AWS - US East (N. Virginia): SI-20200803](https://rewindex.com/company/snowflake/incidents/15ggw70zgdz2.md) | major | 2020-08-04 04:48 UTC | 2020-08-04 05:29 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Users are not able to log into Lever Talent Intelligence (LTI)](https://rewindex.com/company/lever/incidents/42f86cl078t7.md) | major | 2020-08-04 14:31 UTC | 2020-08-04 16:44 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Some Tilesets API (MTS) jobs not processing](https://rewindex.com/company/mapbox/incidents/c09lf43dbc8c.md) | major | 2020-08-04 15:55 UTC | 2020-08-04 17:43 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Voice Calls Disconnecting to Telstra Australia Phone Numbers](https://rewindex.com/company/twilio/incidents/fcj63284hdqy.md) | minor | 2020-08-04 03:56 UTC | 2020-08-04 19:51 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Outbound Short-Code SMS towards US Cellular phone numbers : Verizon, T-Mobile & Sprint](https://rewindex.com/company/plivo/incidents/ybgzdqk7g7yt.md) | minor | 2020-08-04 05:40 UTC | 2020-08-04 09:10 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Outbound Short-Code SMS towards US Cellular phone numbers : Verizon, T-Mobile & Sprint](https://rewindex.com/company/plivo/incidents/qd7jx248nh7f.md) | minor | 2020-08-04 05:40 UTC | 2020-08-04 09:10 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queue on our Xcode stacks](https://rewindex.com/company/bitrise/incidents/nf27fls18c50.md) | minor | 2020-08-04 09:05 UTC | 2020-08-04 09:18 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Search and Folder Issues](https://rewindex.com/company/help-scout/incidents/qn04gqc2l3y1.md) | minor | 2020-08-04 09:54 UTC | 2020-08-04 10:37 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-08-04 13:48 UTC](https://rewindex.com/company/github-copilot/incidents/nkmhbfx8tgg7.md) | minor | 2020-08-04 13:48 UTC | 2020-08-04 14:01 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-08-04 13:48 UTC](https://rewindex.com/company/github/incidents/nkmhbfx8tgg7.md) | minor | 2020-08-04 13:48 UTC | 2020-08-04 14:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Support](https://rewindex.com/company/bandwidth/incidents/l5nzfyl86wn9.md) | minor | 2020-08-04 15:54 UTC | 2020-08-04 16:10 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/pw7tzc9qc9zb.md) | minor | 2020-08-04 16:29 UTC | 2020-08-04 16:39 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Character encoding issues on inbound SMS from Verizon handsets to Twilio](https://rewindex.com/company/twilio/incidents/d4v7c400bhs6.md) | minor | 2020-08-04 16:43 UTC | 2020-08-04 17:57 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Elevated error rates on queries](https://rewindex.com/company/honeycomb/incidents/7qph4pyjw26l.md) | minor | 2020-08-04 17:07 UTC | 2020-08-04 22:01 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [LTI Dashboards Refresh](https://rewindex.com/company/lever/incidents/tljjz2x9vq5s.md) | minor | 2020-08-04 19:43 UTC | 2020-08-10 18:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Afghanistan Roshan Network](https://rewindex.com/company/twilio/incidents/01gqfw1c5rfw.md) | minor | 2020-08-04 20:31 UTC | 2020-08-05 07:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Ireland Phone Numbers](https://rewindex.com/company/twilio/incidents/zqky9p8z2v2j.md) | minor | 2020-08-04 21:50 UTC | 2020-08-05 00:22 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Subset of Short Codes Experiencing MMS Delivery Delays to United States Verizon](https://rewindex.com/company/twilio/incidents/j7nbd6q10z9x.md) | minor | 2020-08-04 22:21 UTC | 2020-08-04 23:07 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Processing slowness on US01/US03](https://rewindex.com/company/braze/incidents/5pvqx1vr7tkt.md) | minor | 2020-08-04 22:58 UTC | 2020-08-05 01:02 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Certificate update for rest.messagebird.com](https://rewindex.com/company/messagebird-bird/incidents/3v7scrx8wdjv.md) | none | 2020-08-04 09:43 UTC | 2020-08-04 13:07 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Artifactory service outage in AWS EU-WEST-1 region](https://rewindex.com/company/jfrog/incidents/6jd8b8xhsrnv.md) | none | 2020-08-04 11:00 UTC | 2020-08-04 11:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [App-generated emails not being received](https://rewindex.com/company/smartsheet/incidents/pwby2k48svsw.md) | minor | 2020-07-29 16:03 UTC | 2020-08-20 14:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays Over Longcodes to Entel Chile](https://rewindex.com/company/twilio/incidents/wn8sf1dgpz0s.md) | minor | 2020-07-31 00:40 UTC | 2020-08-04 15:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Reports Delays Over Longcodes to Chilean Mobile Operators](https://rewindex.com/company/twilio/incidents/218212s45m31.md) | minor | 2020-07-31 02:58 UTC | 2020-08-07 15:50 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery issues - Asia Cell Iraq](https://rewindex.com/company/sinch/incidents/zt4rsnlx4t5k.md) | minor | 2020-08-02 13:13 UTC | 2020-08-11 06:08 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Update On Tropical Storm Isaias](https://rewindex.com/company/bandwidth/incidents/hlwdfjwm9sy7.md) | minor | 2020-08-03 20:17 UTC | 2020-08-05 02:45 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Interviewers who are using Microsoft Exchange are not receiving calendar notification for their interviews](https://rewindex.com/company/lever/incidents/x8bfkldbs76j.md) | none | 2020-07-30 17:25 UTC | 2020-08-13 21:47 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [Intermittent case creation failure](https://rewindex.com/company/mongodb-atlas/incidents/pmcy54d7xwww.md) | none | 2020-08-03 18:09 UTC | 2020-08-04 21:41 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [The previous update was made unintentionally due to a human error. There is no on-going systematic issue affecting Confluent Cloud customers.](https://rewindex.com/company/confluent/incidents/pz1rcyfhmwk5.md) | none | 2020-08-03 22:50 UTC | 2020-08-04 00:15 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS & Inbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/y7nnztxb4mfr.md) | maintenance | 2020-08-04 04:00 UTC | 2020-08-04 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards the US: AT&T](https://rewindex.com/company/plivo/incidents/chp18fxx6dgt.md) | maintenance | 2020-08-04 04:00 UTC | 2020-08-04 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/qs9tzf9zzgzc.md) | maintenance | 2020-08-04 04:00 UTC | 2020-08-04 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/bjpjxb792h48.md) | maintenance | 2020-08-04 04:00 UTC | 2020-08-04 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - AT&T - US](https://rewindex.com/company/sinch/incidents/lz21vltvrq2g.md) | maintenance | 2020-08-04 04:00 UTC | 2020-08-04 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T - US SMS and MMS carrier maintenance Aug 03 21:00 - Aug 04 04:00 PDT](https://rewindex.com/company/twilio/incidents/1bpwcjjpb921.md) | maintenance | 2020-08-04 04:00 UTC | 2020-08-04 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/vxgwjk42qwm9.md) | maintenance | 2020-08-04 05:00 UTC | 2020-08-04 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/gc6nhp5fqdjf.md) | maintenance | 2020-08-04 06:00 UTC | 2020-08-04 10:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/rw2bqylqcnbn.md) | maintenance | 2020-08-04 18:00 UTC | 2020-08-04 19:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - AP-Northeast-2 (Tokyo 2)](https://rewindex.com/company/linode-akamai/incidents/mbyjcx1v8bwq.md) | maintenance | 2020-08-04 20:00 UTC | 2020-08-04 21:00 UTC | resolved |

## Cite this

22 vendor-reported incidents started on 2020-08-04 (UTC) across 15 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-08-04
- Citation: Rewindex daily outage roundup, “Outages on August 4, 2020” (2020-08-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-08-04 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 4, 2020 (2020-08-04)](https://rewindex.com/outages/2020-08-04)`


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Canonical: https://rewindex.com/outages/2020-08-04 · Markdown: https://rewindex.com/outages/2020-08-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:53.362Z