# Outages on July 28, 2020 (UTC)

> 40 incidents started on July 28, 2020 (UTC) on the status pages Rewindex archives, 9 labelled major or critical by the vendor (CircleCI, Maven Central, Xero); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-07-28
Last updated: 2020-08-03T21:57:00Z

- Incidents started: 40 (major/critical: 9, other: 31) across 30 vendors
- Still open from earlier days: 3 · Maintenance windows: 11 · Detected outage events: 1
- By vendor impact label: critical 2, major 7, minor 25, none 6
- Previous day with incidents: [2020-07-27](https://rewindex.com/outages/2020-07-27.md) · Next: [2020-07-29](https://rewindex.com/outages/2020-07-29.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Outage events this day

- [AWS outage](https://rewindex.com/events/2020-07-28-aws): 10 linked vendors, 8 other incidents in the same window (also happening, not linked). Vendors reported an AWS outage; AWS’s own incident for this date is not in the archive.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delays starting workflows](https://rewindex.com/company/circleci/incidents/zzjmb28pzwxf.md) | critical | 2020-07-28 15:28 UTC | 2020-07-28 17:02 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [oss.sonatype.org is down](https://rewindex.com/company/maven-central/incidents/yqltqzrx8byv.md) | critical | 2020-07-28 18:55 UTC | 2020-07-28 18:56 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are unable to login to WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/xjljg90lcr0j.md) | major | 2020-07-28 04:08 UTC | 2020-07-28 04:22 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Elevated error rate on the web application](https://rewindex.com/company/datadog/incidents/zhx9zv44l2gx.md) | major | 2020-07-28 08:48 UTC | 2020-07-28 11:15 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing errors in Xero](https://rewindex.com/company/xero/incidents/g042dj95mfc8.md) | major | 2020-07-28 09:04 UTC | 2020-07-28 13:41 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Tilesets API (MTS) jobs not processing](https://rewindex.com/company/mapbox/incidents/hcd9q5c6h7r8.md) | major | 2020-07-28 09:17 UTC | 2020-07-30 15:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Email Delivery Delays Impacting Multiple Services](https://rewindex.com/company/twilio/incidents/qgt8gmj0f0s0.md) | major | 2020-07-28 16:39 UTC | 2020-07-28 22:15 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Personas Inaccessible for Spaces Created After March 25th](https://rewindex.com/company/segment/incidents/6xr0d94tmdgl.md) | major | 2020-07-28 20:11 UTC | 2020-07-30 02:19 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Data Pipelines Parquet Delay for a Subset of Projects](https://rewindex.com/company/mixpanel/incidents/h3slmzzv4scz.md) | major | 2020-07-28 21:12 UTC | 2020-08-03 21:57 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [SMS delivery issues for 2FA with Verizon network.](https://rewindex.com/company/keeper/incidents/2tn45147z4z5.md) | minor | 2020-07-28 02:49 UTC | 2020-07-28 04:21 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Hosted DNS Services](https://rewindex.com/company/linode-akamai/incidents/yqp08yx80kmq.md) | minor | 2020-07-28 08:01 UTC | 2020-07-28 09:51 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Honeycomb Ingest Outage](https://rewindex.com/company/honeycomb/incidents/jls2lggldlfj.md) | minor | 2020-07-28 08:30 UTC | 2020-07-28 08:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues with Programmable Voice services in US East Coast region](https://rewindex.com/company/twilio/incidents/rwjs2zzvfw8z.md) | minor | 2020-07-28 08:57 UTC | 2020-07-28 11:15 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [AWS DNS Resolver Issue](https://rewindex.com/company/chargebee/incidents/0sxh32cnph80.md) | minor | 2020-07-28 09:00 UTC | 2020-07-28 13:15 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Elevated error rate - uploads and new transformations](https://rewindex.com/company/cloudinary/incidents/f1bgh8gj0168.md) | minor | 2020-07-28 09:01 UTC | 2020-07-28 12:14 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [We are investigating DNS errors that may prevent workflows and jobs from running.](https://rewindex.com/company/circleci/incidents/8tx3j497g984.md) | minor | 2020-07-28 09:28 UTC | 2020-07-28 11:50 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Event Processing, Flow Triggering & Segmentation](https://rewindex.com/company/klaviyo/incidents/0y1dz4fbt95x.md) | minor | 2020-07-28 09:41 UTC | 2020-07-28 12:56 UTC | resolved |
| [Asana](https://rewindex.com/company/asana.md) | [Degraded Performance](https://rewindex.com/company/asana/incidents/hg2rpkdpkbqd.md) | minor | 2020-07-28 10:06 UTC | 2020-07-28 10:23 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Some requests: Increased latency on CMA](https://rewindex.com/company/contentful/incidents/4vnn29g7tkh5.md) | minor | 2020-07-28 10:13 UTC | 2020-07-28 11:59 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [V1 & V2 Voice and Messaging Incident](https://rewindex.com/company/bandwidth/incidents/rdq9wjxfp12n.md) | minor | 2020-07-28 10:22 UTC | 2020-07-28 12:29 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Increased Error Rates in Greenhouse Recruiting](https://rewindex.com/company/greenhouse/incidents/5r8gch1qp1z9.md) | minor | 2020-07-28 10:31 UTC | 2020-07-28 11:52 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS failure towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/39jm60yz1038.md) | minor | 2020-07-28 10:32 UTC | 2020-07-28 12:31 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS failure towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/1r2j4y8d53yn.md) | minor | 2020-07-28 10:32 UTC | 2020-07-28 12:31 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issues with calls in North America](https://rewindex.com/company/aircall/incidents/p8cr6b6ywngs.md) | minor | 2020-07-28 10:32 UTC | 2020-07-28 11:23 UTC | resolved |
| [Stream (GetStream)](https://rewindex.com/company/getstream.md) | [Increased API latency](https://rewindex.com/company/getstream/incidents/02fwh9tmlnqd.md) | minor | 2020-07-28 10:37 UTC | 2020-07-28 12:12 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Increased DNS resolution latency in us-east-1](https://rewindex.com/company/elastic-cloud/incidents/t1f98sngm0ys.md) | minor | 2020-07-28 10:50 UTC | 2020-07-28 12:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Some TaskRouter customers experiencing 500 errors](https://rewindex.com/company/twilio/incidents/gwd0fq0wwvqz.md) | minor | 2020-07-28 11:32 UTC | 2020-07-28 14:14 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Some users are unable to add reviewers on pull requests](https://rewindex.com/company/bitbucket/incidents/3vm08x69kmwv.md) | minor | 2020-07-28 12:12 UTC | 2020-07-28 13:55 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issues with calls in Western Europe](https://rewindex.com/company/aircall/incidents/y491qp7sp2vk.md) | minor | 2020-07-28 15:44 UTC | 2020-07-28 17:13 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Issues Accessing vercel.app Domains](https://rewindex.com/company/v0/incidents/bm0rsw529v0y.md) | minor | 2020-07-28 16:38 UTC | 2020-07-28 16:54 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Issues Accessing vercel.app Domains](https://rewindex.com/company/vercel/incidents/bm0rsw529v0y.md) | minor | 2020-07-28 16:38 UTC | 2020-07-28 16:54 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Delay in Email Notifications Integration](https://rewindex.com/company/unbounce/incidents/mycx4mb7v0vm.md) | minor | 2020-07-28 17:29 UTC | 2020-07-28 22:48 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [SendGrid - Email Service Degradation](https://rewindex.com/company/chargebee/incidents/3ldv8gg6q0dm.md) | minor | 2020-07-28 18:19 UTC | 2020-07-29 03:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Macon, GA](https://rewindex.com/company/plivo/incidents/ks73qh3n7f4g.md) | minor | 2020-07-28 18:30 UTC | 2020-07-31 07:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Function invocations failing in US East Coast region due to an AWS DNS outage](https://rewindex.com/company/twilio/incidents/nbv007w548wy.md) | none | 2020-07-28 08:30 UTC | 2020-07-28 08:30 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Platform degradation incident](https://rewindex.com/company/typeform/incidents/j357bshn7z3p.md) | none | 2020-07-28 08:53 UTC | 2020-07-28 11:47 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [SendGrid email subprocessor is experiencing an incident](https://rewindex.com/company/braze/incidents/lkw81ymxtdjv.md) | none | 2020-07-28 14:05 UTC | 2020-07-28 22:08 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Support system unavailability](https://rewindex.com/company/contentful/incidents/dqvs89tk5z6q.md) | none | 2020-07-28 15:38 UTC | 2020-07-28 16:25 UTC | resolved |
| [Canva](https://rewindex.com/company/canva.md) | [Issues managing payment methods](https://rewindex.com/company/canva/incidents/j55rq9x0gw4t.md) | none | 2020-07-28 19:06 UTC | 2020-07-28 22:58 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Span ingestion and trace assembly are degraded](https://rewindex.com/company/lightstep/incidents/v5gjpgghsz98.md) | none | 2020-07-28 19:39 UTC | 2020-07-28 19:55 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Cross-sheet References in Formulas Generating \#REF Errors](https://rewindex.com/company/smartsheet/incidents/vgbkk0lwxmjp.md) | minor | 2020-07-24 00:18 UTC | 2020-07-28 18:59 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Cross Sheet Cell Links Not Updating](https://rewindex.com/company/smartsheet/incidents/q2vw560vj24z.md) | minor | 2020-07-27 19:00 UTC | 2020-07-29 01:39 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Flag Insights data delayed](https://rewindex.com/company/launchdarkly/incidents/mz1tyq8532jy.md) | minor | 2020-07-27 19:20 UTC | 2020-07-29 21:21 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/c8c3b2m034nk.md) | maintenance | 2020-07-28 05:00 UTC | 2020-07-28 13:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/l6wlmj798k4d.md) | maintenance | 2020-07-28 05:00 UTC | 2020-07-28 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/fm06r1dnq7zz.md) | maintenance | 2020-07-28 05:00 UTC | 2020-07-28 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/1sdkz9tnwby2.md) | maintenance | 2020-07-28 05:00 UTC | 2020-07-28 13:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/h2w5b0qgkdvh.md) | maintenance | 2020-07-28 05:30 UTC | 2020-07-28 13:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS & MMS](https://rewindex.com/company/bandwidth/incidents/rx04y5l74f8b.md) | maintenance | 2020-07-28 06:00 UTC | 2020-07-28 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/7gf3wrw3ct3f.md) | maintenance | 2020-07-28 06:00 UTC | 2020-07-28 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/vjf1068fj346.md) | maintenance | 2020-07-28 08:00 UTC | 2020-07-28 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/98bhbmb1rz30.md) | maintenance | 2020-07-28 10:00 UTC | 2020-07-28 11:00 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [\[Scheduled\] Restart for oss.sonatype.org to help with staging operation performance](https://rewindex.com/company/maven-central/incidents/pkt2y3p1blwy.md) | maintenance | 2020-07-28 13:10 UTC | 2020-07-28 14:10 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - AP-Northeast-2 (Tokyo 2)](https://rewindex.com/company/linode-akamai/incidents/nd7ks5htsz63.md) | maintenance | 2020-07-28 20:00 UTC | 2020-07-28 22:00 UTC | resolved |

## Cite this

40 vendor-reported incidents started on 2020-07-28 (UTC) across 30 vendors, 9 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-07-28
- Citation: Rewindex daily outage roundup, “Outages on July 28, 2020” (2020-07-28 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-07-28 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 28, 2020 (2020-07-28)](https://rewindex.com/outages/2020-07-28)`


---
Canonical: https://rewindex.com/outages/2020-07-28 · Markdown: https://rewindex.com/outages/2020-07-28.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:58.088Z