# Outages on July 21, 2020 (UTC)

> 20 incidents started on July 21, 2020 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Bandwidth, PandaDoc, Red Hat (incl. Quay.io)); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-07-21
Last updated: 2020-07-22T15:55:00Z

- Incidents started: 20 (major/critical: 3, other: 17) across 11 vendors
- Still open from earlier days: 4 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 13, none 4
- Previous day with incidents: [2020-07-20](https://rewindex.com/outages/2020-07-20.md) · Next: [2020-07-22](https://rewindex.com/outages/2020-07-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 338 - Bloomington, IN](https://rewindex.com/company/bandwidth/incidents/n4k3q5jtr19y.md) | critical | 2020-07-21 21:07 UTC | 2020-07-22 06:00 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Issue with uploads to PandaDoc (PDFs, images)](https://rewindex.com/company/pandadoc/incidents/znzrzn5z7n93.md) | major | 2020-07-21 08:48 UTC | 2020-07-21 08:58 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Open Training System Disruption of Service](https://rewindex.com/company/red-hat/incidents/csxc49lp5v29.md) | major | 2020-07-21 14:46 UTC | 2020-07-22 15:55 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Issues accessing metrics product in westeurope region](https://rewindex.com/company/logz-io/incidents/dm9cz3lfwgbn.md) | minor | 2020-07-21 01:08 UTC | 2020-07-21 02:07 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Some Webhooks May Not Respond](https://rewindex.com/company/box/incidents/y1q38n53h4xb.md) | minor | 2020-07-21 02:07 UTC | 2020-07-21 03:18 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing slowness and errors when accessing Xero](https://rewindex.com/company/xero/incidents/j53zk4z6t4l6.md) | minor | 2020-07-21 02:28 UTC | 2020-07-21 07:52 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Calls starting with silence towards Twilio Austria Phone Numbers](https://rewindex.com/company/twilio/incidents/lh87wxfqd2gd.md) | minor | 2020-07-21 10:09 UTC | 2020-07-21 11:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [MMS Delivery Report Delay from a Subset US Shortcode Traffic](https://rewindex.com/company/twilio/incidents/k78m19zf8064.md) | minor | 2020-07-21 13:09 UTC | 2020-07-21 14:04 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Possible Internal Port Completion Delays](https://rewindex.com/company/bandwidth/incidents/x5y8csbc0fdj.md) | minor | 2020-07-21 14:31 UTC | 2020-07-21 19:13 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Browser chart irregularities for US Region](https://rewindex.com/company/new-relic/incidents/3x7mkj8cgqhl.md) | minor | 2020-07-21 15:57 UTC | 2020-07-21 17:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Flex Insights Historical Reporting Delayed for a Small Subset of Customers](https://rewindex.com/company/twilio/incidents/0v6kbmcv3rb6.md) | minor | 2020-07-21 16:09 UTC | 2020-07-21 16:59 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics delays in AWS\_SA\_EAST\_1 for US Region](https://rewindex.com/company/new-relic/incidents/wt2ldlts0xv1.md) | minor | 2020-07-21 17:08 UTC | 2020-07-21 17:13 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Delay in publishing streams data](https://rewindex.com/company/lightstep/incidents/2cyczmpz2n7l.md) | minor | 2020-07-21 19:40 UTC | 2020-07-21 20:26 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS/MMS failure towards the US in Bloomington, IN](https://rewindex.com/company/plivo/incidents/25wr52c1wbsx.md) | minor | 2020-07-21 21:14 UTC | 2020-07-22 06:02 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS/MMS failure towards the US in Bloomington, IN](https://rewindex.com/company/plivo/incidents/fctzg32k3d2w.md) | minor | 2020-07-21 21:14 UTC | 2020-07-22 06:02 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing slowness and errors in Xero](https://rewindex.com/company/xero/incidents/zwk5x6sx10h7.md) | minor | 2020-07-21 23:11 UTC | 2020-07-22 01:45 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [High Latencies for Uncached Content](https://rewindex.com/company/netlify/incidents/xh22bbqkdh7w.md) | none | 2020-07-21 09:33 UTC | 2020-07-21 10:13 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing slowness and errors when accessing Xero](https://rewindex.com/company/xero/incidents/xmzzhnd3q4qq.md) | none | 2020-07-21 10:56 UTC | 2020-07-21 17:38 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Porting Incident](https://rewindex.com/company/bandwidth/incidents/kpvgdnm1wdcx.md) | none | 2020-07-21 11:00 UTC | 2020-07-21 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/ymm7ydjhw9sr.md) | none | 2020-07-21 18:27 UTC | 2020-07-21 18:35 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Scheduled Maintenance for general stability and performance improvements](https://rewindex.com/company/linode-akamai/incidents/y9t56cp18c6g.md) | major | 2020-07-16 14:18 UTC | 2020-08-10 23:09 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to see the Navigation Bar in Xero](https://rewindex.com/company/xero/incidents/z1shz3nsl1l4.md) | major | 2020-07-20 23:26 UTC | 2020-07-21 00:25 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & Inbound SMS/MMS failure towards the US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/9vcn8s2ny76y.md) | minor | 2020-07-17 23:24 UTC | 2020-08-19 12:29 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Data Delayed in Charts](https://rewindex.com/company/revenuecat/incidents/4s9nz8xh5bsk.md) | minor | 2020-07-20 16:19 UTC | 2020-07-21 00:45 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/r6hvy06y1flm.md) | maintenance | 2020-07-21 04:00 UTC | 2020-07-21 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/5d3ppgfb08ty.md) | maintenance | 2020-07-21 05:00 UTC | 2020-07-21 12:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/5gyr58w3fktl.md) | maintenance | 2020-07-21 05:02 UTC | 2020-07-21 13:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/51dw67kz1s03.md) | maintenance | 2020-07-21 05:03 UTC | 2020-07-21 13:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/sgnvs511dvb1.md) | maintenance | 2020-07-21 06:01 UTC | 2020-07-21 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/9y7tczq3vv9k.md) | maintenance | 2020-07-21 06:01 UTC | 2020-07-21 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance - Sprint US](https://rewindex.com/company/twilio/incidents/rrhlpvdf72kt.md) | maintenance | 2020-07-21 06:01 UTC | 2020-07-21 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/rs2syqtb68rn.md) | maintenance | 2020-07-21 06:01 UTC | 2020-07-21 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Maintenance - North American LN provider](https://rewindex.com/company/sinch/incidents/6bflc9nrsjyk.md) | maintenance | 2020-07-21 10:00 UTC | 2020-07-21 12:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/gkgp2fl0v7jt.md) | maintenance | 2020-07-21 20:01 UTC | 2020-07-21 23:00 UTC | resolved |

## Cite this

20 vendor-reported incidents started on 2020-07-21 (UTC) across 11 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-07-21
- Citation: Rewindex daily outage roundup, “Outages on July 21, 2020” (2020-07-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-07-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 21, 2020 (2020-07-21)](https://rewindex.com/outages/2020-07-21)`


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Canonical: https://rewindex.com/outages/2020-07-21 · Markdown: https://rewindex.com/outages/2020-07-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:12.376Z