# Outages on July 14, 2020 (UTC)

> 15 incidents started on July 14, 2020 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (ActiveCampaign, Braze, Plivo); 7 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-07-14
Last updated: 2020-07-17T05:03:00Z

- Incidents started: 15 (major/critical: 4, other: 11) across 12 vendors
- Still open from earlier days: 7 · Maintenance windows: 12 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 8, none 3
- Previous day with incidents: [2020-07-13](https://rewindex.com/outages/2020-07-13.md) · Next: [2020-07-15](https://rewindex.com/outages/2020-07-15.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Platform Availability](https://rewindex.com/company/activecampaign/incidents/8vw9hsy4grfg.md) | critical | 2020-07-14 17:58 UTC | 2020-07-14 21:25 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [US 03 increased error rates](https://rewindex.com/company/braze/incidents/18t3pp8jr2hc.md) | major | 2020-07-14 06:14 UTC | 2020-07-14 07:32 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound Call Failures towards US phone numbers in Los Angeles](https://rewindex.com/company/plivo/incidents/qg904m2mt523.md) | major | 2020-07-14 11:09 UTC | 2020-07-17 05:03 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Service directory failing to load, Streams delayed in populating](https://rewindex.com/company/lightstep/incidents/mkhwf21l0ktm.md) | major | 2020-07-14 17:26 UTC | 2020-07-14 18:07 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Issues with Uploads and Box Notes](https://rewindex.com/company/box/incidents/5y139nbhy60w.md) | minor | 2020-07-14 06:28 UTC | 2020-07-14 07:08 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Hotjar not loading on Firefox 77 and below](https://rewindex.com/company/hotjar/incidents/vhfcn5f6lmvz.md) | minor | 2020-07-14 07:00 UTC | 2020-07-14 07:00 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Elevated error rate on CDA](https://rewindex.com/company/contentful/incidents/3nbpkwy83l55.md) | minor | 2020-07-14 10:56 UTC | 2020-07-14 11:06 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound Call Failures towards US phone numbers in Los Angeles](https://rewindex.com/company/plivo/incidents/7m3cwtg4348z.md) | minor | 2020-07-14 11:09 UTC | 2020-07-17 05:03 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Some connectivity errors on AWS eu-west-1](https://rewindex.com/company/confluent/incidents/2d2b8q6xmyq7.md) | minor | 2020-07-14 13:28 UTC | 2020-07-14 21:32 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [EC2 Host Failure](https://rewindex.com/company/aptible/incidents/kvjwzhyxk420.md) | minor | 2020-07-14 13:43 UTC | 2020-07-14 13:52 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Delays in sending flag updates to EU-based customers](https://rewindex.com/company/launchdarkly/incidents/gmp8j7tnkxs9.md) | minor | 2020-07-14 14:41 UTC | 2020-07-14 15:08 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Degraded performance in the Programmable Conversations](https://rewindex.com/company/messagebird-bird/incidents/1k051yqgjkjf.md) | minor | 2020-07-14 17:06 UTC | 2020-07-14 17:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated HTTP 500 Errors Affecting Programmable Voice](https://rewindex.com/company/twilio/incidents/h3ftxr24xgtm.md) | none | 2020-07-14 02:04 UTC | 2020-07-14 02:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating issues with Flex](https://rewindex.com/company/twilio/incidents/8br2hs297r39.md) | none | 2020-07-14 16:05 UTC | 2020-07-14 16:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [WhatsApp Message Delivery Delays](https://rewindex.com/company/twilio/incidents/hp70b4z0w1zy.md) | none | 2020-07-14 20:42 UTC | 2020-07-14 21:53 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Bauru](https://rewindex.com/company/plivo/incidents/0g6nvnhl79y4.md) | major | 2020-07-13 19:15 UTC | 2020-07-14 17:59 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed webhook deliveries](https://rewindex.com/company/heap/incidents/khm8xlztvwd4.md) | major | 2020-07-13 23:21 UTC | 2020-07-14 02:38 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to a Subset of Twilio Brazil Phone Numbers](https://rewindex.com/company/twilio/incidents/07s9l8hyls28.md) | minor | 2020-07-09 14:08 UTC | 2020-07-17 14:52 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Bauru](https://rewindex.com/company/plivo/incidents/fch6mc5kzcsw.md) | minor | 2020-07-13 19:15 UTC | 2020-07-14 17:59 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delay to Movilnet Venezuela](https://rewindex.com/company/twilio/incidents/3yrg0p5zqxn8.md) | minor | 2020-07-13 23:11 UTC | 2020-07-14 03:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Super SIM network access issue within one of our connectivity partners](https://rewindex.com/company/twilio/incidents/w2gh04m52kkg.md) | none | 2020-07-12 18:26 UTC | 2020-07-14 17:00 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Unable to Load Some Sheets and Dashboard Widgets](https://rewindex.com/company/smartsheet/incidents/j9lrnkd0kylc.md) | none | 2020-07-13 14:28 UTC | 2020-07-14 19:00 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] US-02 database maintenance](https://rewindex.com/company/braze/incidents/sqs242nw3lfp.md) | maintenance | 2020-07-14 03:00 UTC | 2020-07-14 05:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/75pwz8wl1vrf.md) | maintenance | 2020-07-14 04:01 UTC | 2020-07-14 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/tytqx23dpmlj.md) | maintenance | 2020-07-14 04:02 UTC | 2020-07-14 09:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/nfy6j1bv7y8b.md) | maintenance | 2020-07-14 05:00 UTC | 2020-07-14 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/ddhv27v4x5td.md) | maintenance | 2020-07-14 06:00 UTC | 2020-07-14 10:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/mqj07qjjjvpy.md) | maintenance | 2020-07-14 06:00 UTC | 2020-07-14 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Routine Maintenance - EU](https://rewindex.com/company/sinch/incidents/2cb30bgqzlqv.md) | maintenance | 2020-07-14 08:00 UTC | 2020-07-14 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Maintenance - North American LN provider](https://rewindex.com/company/sinch/incidents/2qswtvvfgh5c.md) | maintenance | 2020-07-14 10:00 UTC | 2020-07-14 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] WhatsApp Routine Maintenance - US](https://rewindex.com/company/sinch/incidents/s1cfnhl9g0bm.md) | maintenance | 2020-07-14 10:00 UTC | 2020-07-14 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] SMS Carrier Maintenance - XL Axiata Indonesia](https://rewindex.com/company/twilio/incidents/qzs8dr83nx86.md) | maintenance | 2020-07-14 16:00 UTC | 2020-07-14 16:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/5c7s8qpjmgsy.md) | maintenance | 2020-07-14 17:00 UTC | 2020-07-14 21:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - EU-Central (Frankfurt)](https://rewindex.com/company/linode-akamai/incidents/7htt50y2qjz3.md) | maintenance | 2020-07-14 22:01 UTC | 2020-07-14 23:30 UTC | resolved |

## Cite this

15 vendor-reported incidents started on 2020-07-14 (UTC) across 12 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-07-14
- Citation: Rewindex daily outage roundup, “Outages on July 14, 2020” (2020-07-14 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-07-14 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 14, 2020 (2020-07-14)](https://rewindex.com/outages/2020-07-14)`


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Canonical: https://rewindex.com/outages/2020-07-14 · Markdown: https://rewindex.com/outages/2020-07-14.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:35.242Z