# Outages on April 28, 2020 (UTC)

> 26 incidents started on April 28, 2020 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Elastic Cloud, Help Scout, Bandwidth); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-04-28
Last updated: 2020-04-29T18:39:00Z

- Incidents started: 26 (major/critical: 6, other: 20) across 21 vendors
- Still open from earlier days: 5 · Maintenance windows: 11 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 15, none 5
- Previous day with incidents: [2020-04-27](https://rewindex.com/outages/2020-04-27.md) · Next: [2020-04-29](https://rewindex.com/outages/2020-04-29.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Cannot create instances with Azure Japan East (Tokyo) region](https://rewindex.com/company/elastic-cloud/incidents/4c1tqpz8b13l.md) | critical | 2020-04-28 01:38 UTC | 2020-04-28 02:26 UTC | resolved |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Connection Issues](https://rewindex.com/company/help-scout/incidents/2jd7pl554w4n.md) | critical | 2020-04-28 17:22 UTC | 2020-04-28 17:46 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [MMS Incident](https://rewindex.com/company/bandwidth/incidents/db6rl6fdfx1d.md) | major | 2020-04-28 20:57 UTC | 2020-04-28 21:40 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Artifactory 503 errors in Azure EU West](https://rewindex.com/company/jfrog/incidents/td4vjq6ym6hw.md) | major | 2020-04-28 21:39 UTC | 2020-04-29 18:39 UTC | resolved |
| [Travis CI](https://rewindex.com/company/travis-ci.md) | [Backlog of Jobs on .ORG](https://rewindex.com/company/travis-ci/incidents/fv15682ptmrj.md) | major | 2020-04-28 22:07 UTC | 2020-04-28 22:57 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & Inbound SMS towards Croatia phone numbers](https://rewindex.com/company/plivo/incidents/knc8h44h0w17.md) | major | 2020-04-28 22:48 UTC | 2020-04-28 22:57 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Delays / Intermittent errors with inbound calls connections](https://rewindex.com/company/aircall/incidents/kw2m5rj20rfc.md) | minor | 2020-04-28 00:41 UTC | 2020-04-28 03:11 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Pipelines failing to start or hanging due to comms failures](https://rewindex.com/company/bitbucket/incidents/vk3h2lwb4cth.md) | minor | 2020-04-28 01:13 UTC | 2020-04-28 04:09 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Backlog is not loading on Jira Mobile app](https://rewindex.com/company/jira/incidents/zg45312j8zxz.md) | minor | 2020-04-28 04:21 UTC | 2020-04-28 07:17 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [macOS Builds Delayed](https://rewindex.com/company/circleci/incidents/f7d812rch8d1.md) | minor | 2020-04-28 09:03 UTC | 2020-04-28 12:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS not being delivered to Vodafone Egypt](https://rewindex.com/company/twilio/incidents/6q4hnnszsxq9.md) | minor | 2020-04-28 13:27 UTC | 2020-04-28 16:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification - Vodafone network Egypt](https://rewindex.com/company/sinch/incidents/drqt6n7m275k.md) | minor | 2020-04-28 13:47 UTC | 2020-04-28 17:52 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue MMS - Sprint US](https://rewindex.com/company/sinch/incidents/nbmk4d239fgm.md) | minor | 2020-04-28 13:53 UTC | 2020-04-28 20:21 UTC | resolved |
| [Mailjet](https://rewindex.com/company/mailjet.md) | [we’re investigating a high number of login attempts against our application](https://rewindex.com/company/mailjet/incidents/3gps9r8y7s0c.md) | minor | 2020-04-28 15:06 UTC | 2020-04-28 15:19 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [Users cannot download PDFs of PandaDoc documents](https://rewindex.com/company/pandadoc/incidents/crnfhxcsnjxs.md) | minor | 2020-04-28 16:06 UTC | 2020-04-28 17:44 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-04-28 16:44 UTC](https://rewindex.com/company/github-copilot/incidents/cq3jvp8xp8dw.md) | minor | 2020-04-28 16:44 UTC | 2020-04-28 17:42 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-04-28 16:44 UTC](https://rewindex.com/company/github/incidents/cq3jvp8xp8dw.md) | minor | 2020-04-28 16:44 UTC | 2020-04-28 17:42 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Conversations is Experiencing Delays](https://rewindex.com/company/hubspot/incidents/ldy5q5mgyqng.md) | minor | 2020-04-28 20:28 UTC | 2020-04-28 20:56 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2020-04-28 20:59 UTC](https://rewindex.com/company/github-copilot/incidents/jzzxjt38k0d8.md) | minor | 2020-04-28 20:59 UTC | 2020-04-28 22:33 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2020-04-28 20:59 UTC](https://rewindex.com/company/github/incidents/jzzxjt38k0d8.md) | minor | 2020-04-28 20:59 UTC | 2020-04-28 22:33 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & Inbound SMS towards Croatia phone numbers](https://rewindex.com/company/plivo/incidents/p5hsgkhxzn60.md) | minor | 2020-04-28 22:48 UTC | 2020-04-28 22:59 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [Errors while logging out](https://rewindex.com/company/postman/incidents/w90mp3ck6v68.md) | none | 2020-04-28 08:00 UTC | 2020-04-28 08:00 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Issues with some Netlify Function invocations](https://rewindex.com/company/netlify/incidents/57zk4sdf9q84.md) | none | 2020-04-28 12:11 UTC | 2020-04-28 13:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Low availability for a subset of US Local prefixes](https://rewindex.com/company/twilio/incidents/hvjg1215gtrr.md) | none | 2020-04-28 13:56 UTC | 2020-04-28 15:52 UTC | resolved |
| [v0](https://rewindex.com/company/v0.md) | [Elevated Error Rates in GRU1](https://rewindex.com/company/v0/incidents/9vjwqlyqs25j.md) | none | 2020-04-28 14:00 UTC | 2020-04-28 14:00 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Elevated Error Rates in GRU1](https://rewindex.com/company/vercel/incidents/9vjwqlyqs25j.md) | none | 2020-04-28 14:00 UTC | 2020-04-28 14:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Data displayed in the helpdesk might be outdated](https://rewindex.com/company/gorgias/incidents/9lf8l062lfcb.md) | major | 2020-04-27 20:47 UTC | 2020-04-28 04:07 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Bots Notifications Delays](https://rewindex.com/company/smartsheet/incidents/b8lyvz3n8b5c.md) | minor | 2020-04-27 16:06 UTC | 2020-04-28 16:19 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Closures and incidents update issue for navigation customers](https://rewindex.com/company/mapbox/incidents/xrftd1gn60n3.md) | minor | 2020-04-27 17:04 UTC | 2020-04-28 01:15 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Operator Notification - Virgin UK](https://rewindex.com/company/sinch/incidents/9p8jfhnhshc2.md) | minor | 2020-04-27 17:26 UTC | 2020-04-28 09:01 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [FirstAdvantage integration not triggering background checks](https://rewindex.com/company/lever/incidents/6xqnmz9v35kl.md) | none | 2020-04-24 19:49 UTC | 2020-05-01 22:51 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound phone numbers in US & Canada](https://rewindex.com/company/plivo/incidents/xw58p6sb36br.md) | maintenance | 2020-04-28 03:00 UTC | 2020-04-28 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/y5fz4r54d5gw.md) | maintenance | 2020-04-28 03:00 UTC | 2020-04-28 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/j1y3bt1pvl49.md) | maintenance | 2020-04-28 04:00 UTC | 2020-04-28 08:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/c9nkdmhhhd7h.md) | maintenance | 2020-04-28 04:00 UTC | 2020-04-28 08:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/v1b5y0jw8w3s.md) | maintenance | 2020-04-28 04:00 UTC | 2020-04-28 08:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3zvy0hh3p36g.md) | maintenance | 2020-04-28 04:01 UTC | 2020-04-28 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/7g1zk21z0r92.md) | maintenance | 2020-04-28 04:01 UTC | 2020-04-28 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/pcknlmbr8dyw.md) | maintenance | 2020-04-28 06:00 UTC | 2020-04-28 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/jfvpl6xqgqvb.md) | maintenance | 2020-04-28 06:00 UTC | 2020-04-28 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS and MMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/njsvbzs7kd1x.md) | maintenance | 2020-04-28 06:00 UTC | 2020-04-28 10:00 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [\[Scheduled\] Emergency maintenance schedule required (partial)](https://rewindex.com/company/gorgias/incidents/kqtwl85tltnh.md) | maintenance | 2020-04-28 08:00 UTC | 2020-04-28 08:20 UTC | resolved |

## Cite this

26 vendor-reported incidents started on 2020-04-28 (UTC) across 21 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-04-28
- Citation: Rewindex daily outage roundup, “Outages on April 28, 2020” (2020-04-28 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-04-28 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 28, 2020 (2020-04-28)](https://rewindex.com/outages/2020-04-28)`


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Canonical: https://rewindex.com/outages/2020-04-28 · Markdown: https://rewindex.com/outages/2020-04-28.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:47.369Z