# Outages on April 18, 2020 (UTC)

> 7 incidents started on April 18, 2020 (UTC) on the status pages Rewindex archives, 0 labelled major or critical by the vendor; 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-04-18
Last updated: 2020-04-19T02:41:00Z

- Incidents started: 7 (major/critical: 0, other: 7) across 5 vendors
- Still open from earlier days: 4 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: minor 6, none 1
- Previous day with incidents: [2020-04-17](https://rewindex.com/outages/2020-04-17.md) · Next: [2020-04-19](https://rewindex.com/outages/2020-04-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Help Scout](https://rewindex.com/company/help-scout.md) | [Docs site connection errors](https://rewindex.com/company/help-scout/incidents/f4r7c5qqhqf4.md) | minor | 2020-04-18 14:46 UTC | 2020-04-18 15:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery issues to Hormuud Somalia numbers](https://rewindex.com/company/twilio/incidents/7p5wrdphggr4.md) | minor | 2020-04-18 16:14 UTC | 2020-04-18 18:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery issues to Vodafone Egypt numbers](https://rewindex.com/company/twilio/incidents/0hwb5cclnns7.md) | minor | 2020-04-18 18:12 UTC | 2020-04-18 20:41 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delay in delivery receipt on Outbound Toll-Free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/dx2yzmt95dsr.md) | minor | 2020-04-18 19:23 UTC | 2020-04-19 00:52 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delay in delivery receipt on Outbound Toll-Free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/82twd89qpgyk.md) | minor | 2020-04-18 19:23 UTC | 2020-04-19 00:52 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Toll Free MMS delays](https://rewindex.com/company/bandwidth/incidents/8tb0zzfctp60.md) | minor | 2020-04-18 20:45 UTC | 2020-04-19 02:41 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Delay in Campaign Sends & Contact Importing/Exporting](https://rewindex.com/company/activecampaign/incidents/g7kx7s1f0mvq.md) | none | 2020-04-18 12:00 UTC | 2020-04-18 12:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [Failures on all inbound and outbound MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/4c628jnvt323.md) | minor | 2020-04-17 17:27 UTC | 2020-10-31 19:03 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Minor failures on inbound Toll-Free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/w7c1v3jbk0vh.md) | minor | 2020-04-17 20:01 UTC | 2020-04-18 01:12 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Minor failures on inbound Toll-Free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/nvqtf40m6c85.md) | minor | 2020-04-17 20:01 UTC | 2020-04-18 01:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays to Airtel subscribers in Nigeria](https://rewindex.com/company/twilio/incidents/xn27mnj1vct0.md) | minor | 2020-04-17 20:31 UTC | 2020-04-18 00:02 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Aircall](https://rewindex.com/company/aircall.md) | [Maintenance on our Infrastructure](https://rewindex.com/company/aircall/incidents/f4x01rd4l7y2.md) | maintenance | 2020-04-18 06:01 UTC | 2020-04-18 06:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/pg5rdf43mv9b.md) | maintenance | 2020-04-18 17:00 UTC | 2020-04-18 23:00 UTC | resolved |

## Cite this

7 vendor-reported incidents started on 2020-04-18 (UTC) across 5 vendors, 0 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-04-18
- Citation: Rewindex daily outage roundup, “Outages on April 18, 2020” (2020-04-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-04-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 18, 2020 (2020-04-18)](https://rewindex.com/outages/2020-04-18)`


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Canonical: https://rewindex.com/outages/2020-04-18 · Markdown: https://rewindex.com/outages/2020-04-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:13:21.500Z