# Outages on April 9, 2020 (UTC)

> 14 incidents started on April 9, 2020 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Asana, Smartsheet); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-04-09
Last updated: 2020-04-16T10:13:00Z

- Incidents started: 14 (major/critical: 2, other: 12) across 11 vendors
- Still open from earlier days: 5 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: critical 1, major 1, minor 9, none 3
- Previous day with incidents: [2020-04-08](https://rewindex.com/outages/2020-04-08.md) · Next: [2020-04-10](https://rewindex.com/outages/2020-04-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Asana](https://rewindex.com/company/asana.md) | [Asana Outage](https://rewindex.com/company/asana/incidents/4jkmv857xjtv.md) | critical | 2020-04-09 17:39 UTC | 2020-04-09 18:29 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Intermittent Issues](https://rewindex.com/company/smartsheet/incidents/rbmgj9yy3bt1.md) | major | 2020-04-09 23:45 UTC | 2020-04-11 00:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Video service degraded in de1 region](https://rewindex.com/company/twilio/incidents/l72v8ypxdt3h.md) | minor | 2020-04-09 08:01 UTC | 2020-04-09 08:09 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Indosat](https://rewindex.com/company/twilio/incidents/pjtjhfwc2rq3.md) | minor | 2020-04-09 08:52 UTC | 2020-04-09 12:01 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delays in processing traces](https://rewindex.com/company/datadog/incidents/y18h33989r0t.md) | minor | 2020-04-09 10:09 UTC | 2020-04-09 11:56 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Indosat Ooredoo](https://rewindex.com/company/sinch/incidents/psmsjmqgqzf8.md) | minor | 2020-04-09 10:28 UTC | 2020-04-09 13:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Pricing Issues When Sending to MTN Uganda](https://rewindex.com/company/twilio/incidents/1nq1n85chvqx.md) | minor | 2020-04-09 12:25 UTC | 2020-04-09 13:56 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Email event data processing is currently delayed for all customers](https://rewindex.com/company/hubspot/incidents/z9yjj13fh66r.md) | minor | 2020-04-09 12:44 UTC | 2020-04-09 14:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/2761hhkp009z.md) | minor | 2020-04-09 13:28 UTC | 2020-04-09 14:57 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delay in sending Slack and email notifications](https://rewindex.com/company/circleci/incidents/zd0nvtv8tjbw.md) | minor | 2020-04-09 16:14 UTC | 2020-04-09 16:36 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Event Visualizer Is Not Loading](https://rewindex.com/company/heap/incidents/cxnpx67b39bl.md) | minor | 2020-04-09 19:58 UTC | 2020-04-09 21:36 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [Intermittent PDF Generation Issue](https://rewindex.com/company/chargebee/incidents/rf0qyb60dh3d.md) | none | 2020-04-09 00:00 UTC | 2020-04-09 06:56 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Webhooks "View Deliveries"](https://rewindex.com/company/typeform/incidents/bgd05n5krlpn.md) | none | 2020-04-09 10:13 UTC | 2020-04-20 09:36 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [EC2 Host Failure](https://rewindex.com/company/aptible/incidents/wlkkyl304m1g.md) | none | 2020-04-09 19:44 UTC | 2020-04-09 19:55 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Jira](https://rewindex.com/company/jira.md) | [Errors for some users when attempting to create issues](https://rewindex.com/company/jira/incidents/kys3pmsb6k6l.md) | major | 2020-04-08 19:59 UTC | 2020-04-09 16:00 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Truncated Shopify data](https://rewindex.com/company/heap/incidents/g25qn6z4gzr5.md) | minor | 2020-04-08 17:12 UTC | 2020-04-09 03:13 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice and inbound SMS towards Brazil phone numbers](https://rewindex.com/company/plivo/incidents/06kdd495y9vl.md) | minor | 2020-04-08 23:06 UTC | 2020-04-09 01:06 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice and inbound SMS towards Brazil phone numbers](https://rewindex.com/company/plivo/incidents/0y9xj910rvc3.md) | minor | 2020-04-08 23:06 UTC | 2020-04-09 01:06 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Delays in CDN logs - Partial bandwidth count and delayed billing](https://rewindex.com/company/cloudinary/incidents/402w31xw9q54.md) | none | 2020-04-03 16:57 UTC | 2020-04-09 09:24 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap](https://rewindex.com/company/heap.md) | [\[Scheduled\] Restore Truncated Shopify Data](https://rewindex.com/company/heap/incidents/w7b8kw0xs9ty.md) | maintenance | 2020-04-09 01:00 UTC | 2020-04-09 05:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/1n8hy8s9j298.md) | maintenance | 2020-04-09 04:01 UTC | 2020-04-09 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/z8j83804w2km.md) | maintenance | 2020-04-09 04:01 UTC | 2020-04-09 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll Free Number Provider](https://rewindex.com/company/sinch/incidents/gfc4q750c5v6.md) | maintenance | 2020-04-09 04:01 UTC | 2020-04-09 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/zxcfgv2z4mt0.md) | maintenance | 2020-04-09 04:01 UTC | 2020-04-09 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/msy61shtczvz.md) | maintenance | 2020-04-09 04:02 UTC | 2020-04-09 07:00 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [\[Scheduled\] Scheduled Maintenance - April 9, 2020](https://rewindex.com/company/typeform/incidents/mlwckscx67zc.md) | maintenance | 2020-04-09 06:30 UTC | 2020-04-09 07:04 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] \[Scheduled\] Storage maintenance](https://rewindex.com/company/bitbucket/incidents/qh55bq8pc1lf.md) | maintenance | 2020-04-09 19:00 UTC | 2020-04-09 23:00 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Red Hat Insights Maintenance](https://rewindex.com/company/red-hat/incidents/nt9j3z78lfph.md) | maintenance | 2020-04-09 19:17 UTC | 2020-04-09 20:02 UTC | resolved |

## Cite this

14 vendor-reported incidents started on 2020-04-09 (UTC) across 11 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-04-09
- Citation: Rewindex daily outage roundup, “Outages on April 9, 2020” (2020-04-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-04-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 9, 2020 (2020-04-09)](https://rewindex.com/outages/2020-04-09)`


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Canonical: https://rewindex.com/outages/2020-04-09 · Markdown: https://rewindex.com/outages/2020-04-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:59:31.922Z