# Outages on April 5, 2020 (UTC) > 6 incidents started on April 5, 2020 (UTC) on the status pages Rewindex archives, 0 labelled major or critical by the vendor; 10 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-04-05 Last updated: 2020-04-05T18:30:00Z - Incidents started: 6 (major/critical: 0, other: 6) across 5 vendors - Still open from earlier days: 10 · Maintenance windows: 4 · Detected outage events: 0 - By vendor impact label: minor 5, none 1 - Previous day with incidents: [2020-04-04](https://rewindex.com/outages/2020-04-04.md) · Next: [2020-04-06](https://rewindex.com/outages/2020-04-06.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Twilio](https://rewindex.com/company/twilio.md) | [Elevated HTTP 500 errors returned when creating access tokens](https://rewindex.com/company/twilio/incidents/0gm3wfm28z03.md) | minor | 2020-04-05 04:38 UTC | 2020-04-05 06:00 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delay in delivery report on Inbound and Outbound SMS towards the US and Canada toll free numbers](https://rewindex.com/company/plivo/incidents/48nb9l42xl36.md) | minor | 2020-04-05 05:16 UTC | 2020-04-05 05:38 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delay in delivery report on Inbound and Outbound SMS towards the US and Canada toll free numbers](https://rewindex.com/company/plivo/incidents/0fwq22wh8qpt.md) | minor | 2020-04-05 05:16 UTC | 2020-04-05 05:38 UTC | resolved | | [New Relic](https://rewindex.com/company/new-relic.md) | [Alerts and UI Delays for multiple products in EU Region](https://rewindex.com/company/new-relic/incidents/ghg7wjf3kx0t.md) | minor | 2020-04-05 07:59 UTC | 2020-04-05 09:28 UTC | resolved | | [Contentful](https://rewindex.com/company/contentful.md) | [Asset Processing Delays](https://rewindex.com/company/contentful/incidents/kqlh1z9r39t5.md) | minor | 2020-04-05 14:36 UTC | 2020-04-05 15:50 UTC | resolved | | [Mux](https://rewindex.com/company/mux.md) | [Playback Errors](https://rewindex.com/company/mux/incidents/p2qkf632zw3c.md) | none | 2020-04-05 04:24 UTC | 2020-04-05 07:04 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Twilio](https://rewindex.com/company/twilio.md) | [Random Text Being Added To Multi Segmented Inbound Messages Sent From Verizon Numbers to Toll Free Numbers](https://rewindex.com/company/twilio/incidents/6kb1g1bmsqr5.md) | major | 2020-04-04 05:34 UTC | 2020-04-05 01:12 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Worldping Database Issue](https://rewindex.com/company/grafana-cloud/incidents/3mr22843rxrs.md) | major | 2020-04-04 22:36 UTC | 2020-04-05 00:21 UTC | resolved | | [Mux](https://rewindex.com/company/mux.md) | [Intermittent playback issues for streams](https://rewindex.com/company/mux/incidents/b7sz88136h08.md) | minor | 2020-04-03 19:23 UTC | 2020-04-05 01:28 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Content issues on Toll-Free SMS in US from Verizon phone numbers.](https://rewindex.com/company/plivo/incidents/kdlbypfjnbq3.md) | minor | 2020-04-04 16:17 UTC | 2020-04-05 01:23 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Content issues on Toll-Free SMS in US from Verizon phone numbers.](https://rewindex.com/company/plivo/incidents/nzv5gxy2f9jb.md) | minor | 2020-04-04 16:17 UTC | 2020-04-05 01:23 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Some inbound calls to Brazil - Porto-Alegre Numbers are failing](https://rewindex.com/company/twilio/incidents/n7t7p5pr08mz.md) | minor | 2020-04-04 16:43 UTC | 2020-04-05 17:28 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Navigation to some parts of twilio.com result in HTTP 500 errors or redirection to other internal Twilio domains](https://rewindex.com/company/twilio/incidents/04ryn7x7qdfp.md) | minor | 2020-04-04 22:41 UTC | 2020-04-05 15:46 UTC | resolved | | [Figma](https://rewindex.com/company/figma.md) | [Reports of service disruption](https://rewindex.com/company/figma/incidents/bqq1sgh5gd0r.md) | none | 2020-04-01 07:59 UTC | 2020-04-09 22:54 UTC | resolved | | [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Delays in CDN logs - Partial bandwidth count and delayed billing](https://rewindex.com/company/cloudinary/incidents/402w31xw9q54.md) | none | 2020-04-03 16:57 UTC | 2020-04-09 09:24 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Temporary data latency](https://rewindex.com/company/heap/incidents/hb6qhsltzz5h.md) | none | 2020-04-04 19:11 UTC | 2020-04-05 02:05 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 244 - Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/3v6yzmcm2gj7.md) | maintenance | 2020-04-05 03:01 UTC | 2020-04-05 10:00 UTC | resolved | | [Harness](https://rewindex.com/company/harness.md) | [\[Scheduled\] Scheduled maintenance - April 4 2020](https://rewindex.com/company/harness/incidents/0t3fxzy26npb.md) | maintenance | 2020-04-05 05:00 UTC | 2020-04-05 07:00 UTC | resolved | | [Gorgias](https://rewindex.com/company/gorgias.md) | [\[Scheduled\] Infrastructure upgrade](https://rewindex.com/company/gorgias/incidents/4g7m2xyy6st9.md) | maintenance | 2020-04-05 08:15 UTC | 2020-04-05 08:45 UTC | resolved | | [JFrog](https://rewindex.com/company/jfrog.md) | [\[Scheduled\] General Maintenance](https://rewindex.com/company/jfrog/incidents/fmm8w3jbsqm2.md) | maintenance | 2020-04-05 16:30 UTC | 2020-04-05 18:30 UTC | resolved | ## Cite this 6 vendor-reported incidents started on 2020-04-05 (UTC) across 5 vendors, 0 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-04-05 - Citation: Rewindex daily outage roundup, “Outages on April 5, 2020” (2020-04-05 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-04-05 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on April 5, 2020 (2020-04-05)](https://rewindex.com/outages/2020-04-05)` --- Canonical: https://rewindex.com/outages/2020-04-05 · Markdown: https://rewindex.com/outages/2020-04-05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:01:34.223Z