# Outages on April 4, 2020 (UTC) > 11 incidents started on April 4, 2020 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Maven Central, Twilio, Grafana Cloud); 5 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-04-04 Last updated: 2020-04-05T17:28:00Z - Incidents started: 11 (major/critical: 3, other: 8) across 7 vendors - Still open from earlier days: 5 · Maintenance windows: 2 · Detected outage events: 0 - By vendor impact label: critical 1, major 2, minor 6, none 2 - Previous day with incidents: [2020-04-03](https://rewindex.com/outages/2020-04-03.md) · Next: [2020-04-05](https://rewindex.com/outages/2020-04-05.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Maven Central](https://rewindex.com/company/maven-central.md) | [oss.sonatype.org is down](https://rewindex.com/company/maven-central/incidents/bwklmrfj9z1c.md) | critical | 2020-04-04 12:19 UTC | 2020-04-04 13:20 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Random Text Being Added To Multi Segmented Inbound Messages Sent From Verizon Numbers to Toll Free Numbers](https://rewindex.com/company/twilio/incidents/6kb1g1bmsqr5.md) | major | 2020-04-04 05:34 UTC | 2020-04-05 01:12 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Worldping Database Issue](https://rewindex.com/company/grafana-cloud/incidents/3mr22843rxrs.md) | major | 2020-04-04 22:36 UTC | 2020-04-05 00:21 UTC | resolved | | [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Delay delivering conversations (WhatsApp)](https://rewindex.com/company/messagebird-bird/incidents/rpp2jmltjjfb.md) | minor | 2020-04-04 05:46 UTC | 2020-04-04 08:39 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [www.bigcommerce.com availability issues](https://rewindex.com/company/bigcommerce/incidents/66qv7ppxpxdt.md) | minor | 2020-04-04 09:39 UTC | 2020-04-04 13:16 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Content issues on Toll-Free SMS in US from Verizon phone numbers.](https://rewindex.com/company/plivo/incidents/kdlbypfjnbq3.md) | minor | 2020-04-04 16:17 UTC | 2020-04-05 01:23 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Content issues on Toll-Free SMS in US from Verizon phone numbers.](https://rewindex.com/company/plivo/incidents/nzv5gxy2f9jb.md) | minor | 2020-04-04 16:17 UTC | 2020-04-05 01:23 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Some inbound calls to Brazil - Porto-Alegre Numbers are failing](https://rewindex.com/company/twilio/incidents/n7t7p5pr08mz.md) | minor | 2020-04-04 16:43 UTC | 2020-04-05 17:28 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Navigation to some parts of twilio.com result in HTTP 500 errors or redirection to other internal Twilio domains](https://rewindex.com/company/twilio/incidents/04ryn7x7qdfp.md) | minor | 2020-04-04 22:41 UTC | 2020-04-05 15:46 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/c76rh9jltwdg.md) | none | 2020-04-04 08:53 UTC | 2020-04-04 09:12 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Temporary data latency](https://rewindex.com/company/heap/incidents/hb6qhsltzz5h.md) | none | 2020-04-04 19:11 UTC | 2020-04-05 02:05 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Mux](https://rewindex.com/company/mux.md) | [Intermittent playback issues for streams](https://rewindex.com/company/mux/incidents/b7sz88136h08.md) | minor | 2020-04-03 19:23 UTC | 2020-04-05 01:28 UTC | resolved | | [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [SMS processing delays](https://rewindex.com/company/messagebird-bird/incidents/p7rnykvj2xsr.md) | minor | 2020-04-03 19:50 UTC | 2020-04-04 01:02 UTC | resolved | | [Figma](https://rewindex.com/company/figma.md) | [Reports of service disruption](https://rewindex.com/company/figma/incidents/bqq1sgh5gd0r.md) | none | 2020-04-01 07:59 UTC | 2020-04-09 22:54 UTC | resolved | | [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Some images might be broken when upgrading the Wordpress plugin from v1 to v2](https://rewindex.com/company/cloudinary/incidents/w0062hk3gtl6.md) | none | 2020-04-02 12:25 UTC | 2020-04-04 21:08 UTC | resolved | | [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Delays in CDN logs - Partial bandwidth count and delayed billing](https://rewindex.com/company/cloudinary/incidents/402w31xw9q54.md) | none | 2020-04-03 16:57 UTC | 2020-04-09 09:24 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 244 - Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/6sq87rw57tk4.md) | maintenance | 2020-04-04 03:00 UTC | 2020-04-04 10:00 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [\[Scheduled\] Database Maintenance](https://rewindex.com/company/help-scout/incidents/fpn6h1s6m9ll.md) | maintenance | 2020-04-04 12:00 UTC | 2020-04-04 12:22 UTC | resolved | ## Cite this 11 vendor-reported incidents started on 2020-04-04 (UTC) across 7 vendors, 3 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-04-04 - Citation: Rewindex daily outage roundup, “Outages on April 4, 2020” (2020-04-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-04-04 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on April 4, 2020 (2020-04-04)](https://rewindex.com/outages/2020-04-04)` --- Canonical: https://rewindex.com/outages/2020-04-04 · Markdown: https://rewindex.com/outages/2020-04-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T20:27:13.497Z