# Outages on March 18, 2020 (UTC)

> 31 incidents started on March 18, 2020 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Bandwidth, Maven Central); 8 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-03-18
Last updated: 2020-03-20T16:49:00Z

- Incidents started: 31 (major/critical: 5, other: 26) across 21 vendors
- Still open from earlier days: 8 · Maintenance windows: 12 · Detected outage events: 0
- By vendor impact label: critical 3, major 2, minor 22, none 4
- Previous day with incidents: [2020-03-17](https://rewindex.com/outages/2020-03-17.md) · Next: [2020-03-19](https://rewindex.com/outages/2020-03-19.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment- LATA: 923 (Mansfield, OH)](https://rewindex.com/company/bandwidth/incidents/272rxpj5vxst.md) | critical | 2020-03-18 03:21 UTC | 2020-03-18 19:12 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 432 (Florence, SC)](https://rewindex.com/company/bandwidth/incidents/4dj35lxmgjqt.md) | critical | 2020-03-18 11:41 UTC | 2020-03-18 18:07 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [oss.sonatype.org is down](https://rewindex.com/company/maven-central/incidents/ntsswg2x8s4f.md) | critical | 2020-03-18 14:50 UTC | 2020-03-18 15:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Connect API](https://rewindex.com/company/sinch/incidents/thlxn9514sbv.md) | major | 2020-03-18 08:25 UTC | 2020-03-18 08:53 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access Payroll in Xero](https://rewindex.com/company/xero/incidents/w7vcdvrkf5kk.md) | major | 2020-03-18 12:59 UTC | 2020-03-18 16:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Connect App SMS logs are no longer accessible](https://rewindex.com/company/twilio/incidents/hqptxzrkys4s.md) | minor | 2020-03-18 00:39 UTC | 2020-03-18 02:20 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures and Delays on Orange in Israel](https://rewindex.com/company/twilio/incidents/cfgbt18h1pll.md) | minor | 2020-03-18 01:13 UTC | 2020-03-18 04:41 UTC | resolved |
| [Expo](https://rewindex.com/company/expo.md) | [Increased Request Error Rate](https://rewindex.com/company/expo/incidents/38b0cdllk65m.md) | minor | 2020-03-18 01:54 UTC | 2020-03-18 03:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Errors when attempting to retrieve step logs for new Execution Steps in Studio](https://rewindex.com/company/twilio/incidents/1c8trnj8dy0c.md) | minor | 2020-03-18 05:48 UTC | 2020-03-18 06:53 UTC | resolved |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Tiny URL Errors](https://rewindex.com/company/opsgenie/incidents/tvx8356hykth.md) | minor | 2020-03-18 06:30 UTC | 2020-03-18 06:30 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Mansfield, OH](https://rewindex.com/company/plivo/incidents/t4dq257hm7g4.md) | minor | 2020-03-18 07:47 UTC | 2020-03-19 05:43 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Mansfield, OH](https://rewindex.com/company/plivo/incidents/cv7cdk0fmbty.md) | minor | 2020-03-18 07:47 UTC | 2020-03-19 05:43 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [TTS Delivery issues to landline UK](https://rewindex.com/company/sinch/incidents/53fsqqxbys4z.md) | minor | 2020-03-18 08:22 UTC | 2020-03-20 16:49 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Inconsistencies in presence state/connection counts](https://rewindex.com/company/pusher/incidents/ndqm498bfj7d.md) | minor | 2020-03-18 12:19 UTC | 2020-03-19 09:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound call failures to UK Mobile O2 network](https://rewindex.com/company/twilio/incidents/7pgg5g6nx22t.md) | minor | 2020-03-18 13:19 UTC | 2020-03-19 01:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound voice call failures to Belgian Twilio numbers](https://rewindex.com/company/twilio/incidents/vx74wv1mcp08.md) | minor | 2020-03-18 13:48 UTC | 2020-03-18 15:39 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Service Notification - Network Issue](https://rewindex.com/company/sinch/incidents/0b5fb4gqb016.md) | minor | 2020-03-18 14:17 UTC | 2020-03-18 16:38 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Database performance issues on US01](https://rewindex.com/company/braze/incidents/nwqk92xdnx9p.md) | minor | 2020-03-18 14:39 UTC | 2020-03-18 15:57 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Degraded performance with images and team libraries](https://rewindex.com/company/figma/incidents/hyw0mxt3f6ks.md) | minor | 2020-03-18 15:20 UTC | 2020-03-18 21:47 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [We're experiencing a delay in delivering webhooks](https://rewindex.com/company/bitrise/incidents/xrzzcmg6zxff.md) | minor | 2020-03-18 15:49 UTC | 2020-03-18 17:22 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0](https://rewindex.com/company/semaphore/incidents/2gwyd9z34qp8.md) | minor | 2020-03-18 16:22 UTC | 2020-03-18 16:56 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [LINE Channel From address invalid format](https://rewindex.com/company/twilio/incidents/44xr8q8sg8gh.md) | minor | 2020-03-18 16:34 UTC | 2020-03-18 19:07 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch External Notification - Argentina 2-Way](https://rewindex.com/company/sinch/incidents/tk68pr7g1y3b.md) | minor | 2020-03-18 18:05 UTC | 2020-03-19 19:41 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Minor issue with Hotjar Dashboard](https://rewindex.com/company/hotjar/incidents/wxs3hsc2tgnc.md) | minor | 2020-03-18 18:53 UTC | 2020-03-18 19:50 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [CTAs in emails are not rendering in Gmail](https://rewindex.com/company/hubspot/incidents/s8ktr35gc010.md) | minor | 2020-03-18 19:46 UTC | 2020-03-20 11:58 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Mobile Alerts/UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/cqzv373gbvs4.md) | minor | 2020-03-18 20:53 UTC | 2020-03-18 21:28 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Login issues affecting some merchants](https://rewindex.com/company/shopify/incidents/tq1zmqvw6cjz.md) | minor | 2020-03-18 21:16 UTC | 2020-03-19 00:54 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Availability delay](https://rewindex.com/company/aircall/incidents/8lgcb4cxcwks.md) | none | 2020-03-18 13:44 UTC | 2020-03-18 17:14 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [Partial Outage in AWS USE](https://rewindex.com/company/jfrog/incidents/d07vdpcgcgkg.md) | none | 2020-03-18 16:40 UTC | 2020-03-19 01:33 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [Click and open tracking errors for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/wktw7s528f4g.md) | none | 2020-03-18 22:43 UTC | 2020-03-18 22:43 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Elevated server errors on the Statuspage Public API](https://rewindex.com/company/statuspage/incidents/hnnjytw2k4fd.md) | none | 2020-03-18 23:00 UTC | 2020-03-18 23:00 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [Voice Intermittent Inbound call Congestion - Australia](https://rewindex.com/company/twilio/incidents/69zmcfvbjltl.md) | major | 2020-03-17 01:56 UTC | 2020-03-20 00:33 UTC | resolved |
| [Grammarly](https://rewindex.com/company/grammarly.md) | [Grammarly is experiencing a service interruption](https://rewindex.com/company/grammarly/incidents/wwgjsjxcp5wb.md) | major | 2020-03-17 21:35 UTC | 2020-03-18 06:05 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Norway Telia](https://rewindex.com/company/sinch/incidents/v6pd8gd39mqb.md) | minor | 2020-03-12 17:58 UTC | 2020-03-19 07:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Ghana Vodafone](https://rewindex.com/company/twilio/incidents/l3jbqxkwlkzt.md) | minor | 2020-03-17 11:55 UTC | 2020-03-19 00:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Errors creating new accounts on Twilio Impact Access Program](https://rewindex.com/company/twilio/incidents/rlc4f5l7ssq7.md) | minor | 2020-03-17 21:08 UTC | 2020-03-18 14:12 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 726 Sacramento, CA](https://rewindex.com/company/bandwidth/incidents/ldbwh261j0vj.md) | none | 2020-03-17 16:39 UTC | 2020-03-18 01:48 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Important information regarding COVID-19](https://rewindex.com/company/bandwidth/incidents/zkf7dv65phfd.md) | none | 2020-03-17 18:30 UTC | 2020-05-28 15:59 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Collaboration Service Delays](https://rewindex.com/company/smartsheet/incidents/rhr4yl67kjxr.md) | none | 2020-03-17 21:52 UTC | 2020-03-18 22:15 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS in South Africa](https://rewindex.com/company/plivo/incidents/rtd9kpqlqm9q.md) | maintenance | 2020-03-18 01:30 UTC | 2020-03-18 04:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6ydrbszx3pdk.md) | maintenance | 2020-03-18 04:00 UTC | 2020-03-18 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Operator Notification - Verizon US](https://rewindex.com/company/sinch/incidents/vpl262k93vvh.md) | maintenance | 2020-03-18 04:00 UTC | 2020-03-18 08:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/zb8z144f6hlh.md) | maintenance | 2020-03-18 05:00 UTC | 2020-03-18 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/vtlpqjtn32bz.md) | maintenance | 2020-03-18 05:00 UTC | 2020-03-18 10:02 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/xdnj5h4vllcv.md) | maintenance | 2020-03-18 05:00 UTC | 2020-03-18 10:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/9f3537rmm2m1.md) | maintenance | 2020-03-18 05:00 UTC | 2020-03-18 13:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/7cdzl14r9jkw.md) | maintenance | 2020-03-18 05:00 UTC | 2020-03-18 10:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US and Canada Long Number Provider](https://rewindex.com/company/sinch/incidents/hpl7g7jnry3q.md) | maintenance | 2020-03-18 06:00 UTC | 2020-03-18 10:02 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Mainenance - REST API](https://rewindex.com/company/sinch/incidents/y58wfdfl8jlg.md) | maintenance | 2020-03-18 07:00 UTC | 2020-03-18 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - MMS](https://rewindex.com/company/sinch/incidents/gr43kx0q794f.md) | maintenance | 2020-03-18 09:00 UTC | 2020-03-18 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Scheduled SMSC Maintenance US3](https://rewindex.com/company/sinch/incidents/88ss4mf54f8p.md) | maintenance | 2020-03-18 09:00 UTC | 2020-03-18 11:00 UTC | resolved |

## Cite this

31 vendor-reported incidents started on 2020-03-18 (UTC) across 21 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-03-18
- Citation: Rewindex daily outage roundup, “Outages on March 18, 2020” (2020-03-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-03-18 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on March 18, 2020 (2020-03-18)](https://rewindex.com/outages/2020-03-18)`


---
Canonical: https://rewindex.com/outages/2020-03-18 · Markdown: https://rewindex.com/outages/2020-03-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:19:55.433Z