# Outages on February 14, 2020 (UTC)

> 27 incidents started on February 14, 2020 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Bandwidth, Xero, BigCommerce); 11 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-02-14
Last updated: 2020-02-15T02:30:00Z

- Incidents started: 27 (major/critical: 6, other: 21) across 15 vendors
- Still open from earlier days: 11 · Maintenance windows: 9 · Detected outage events: 0
- By vendor impact label: critical 1, major 5, minor 19, none 2
- Previous day with incidents: [2020-02-13](https://rewindex.com/outages/2020-02-13.md) · Next: [2020-02-15](https://rewindex.com/outages/2020-02-15.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 554 - Longview, TX](https://rewindex.com/company/bandwidth/incidents/314tnnd2f89s.md) | critical | 2020-02-14 02:02 UTC | 2020-02-14 15:44 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some of our users are seeing an error page when logging into Xero](https://rewindex.com/company/xero/incidents/ztg200jm289d.md) | major | 2020-02-14 03:12 UTC | 2020-02-14 05:16 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Import and export issue](https://rewindex.com/company/bigcommerce/incidents/5397yfx87pxv.md) | major | 2020-02-14 15:11 UTC | 2020-02-14 15:49 UTC | resolved |
| [Close](https://rewindex.com/company/close.md) | [Telephony Degraded Performance](https://rewindex.com/company/close/incidents/mbnhj67wgvq9.md) | major | 2020-02-14 16:00 UTC | 2020-02-14 19:06 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [webhook delivery issues](https://rewindex.com/company/bigcommerce/incidents/g0tsrvh2vw29.md) | major | 2020-02-14 16:35 UTC | 2020-02-14 19:08 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello may be giving SSL connection errors](https://rewindex.com/company/trello/incidents/jljhqrkh077c.md) | major | 2020-02-14 23:23 UTC | 2020-02-15 00:21 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & inbound SMS towards US phone numbers in Longview, TX](https://rewindex.com/company/plivo/incidents/86747sqg3jwn.md) | minor | 2020-02-14 02:06 UTC | 2020-02-14 15:46 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & inbound SMS towards US phone numbers in Longview, TX](https://rewindex.com/company/plivo/incidents/s6y13qm585hr.md) | minor | 2020-02-14 02:06 UTC | 2020-02-14 15:46 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards El Salvador phone numbers](https://rewindex.com/company/plivo/incidents/w7ztnl3zrtzv.md) | minor | 2020-02-14 02:34 UTC | 2020-02-14 05:11 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards El Salvador phone numbers](https://rewindex.com/company/plivo/incidents/gbwlz3l8m043.md) | minor | 2020-02-14 02:34 UTC | 2020-02-14 05:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to El Salvador Numbers](https://rewindex.com/company/twilio/incidents/28qxgbhjkmzg.md) | minor | 2020-02-14 03:04 UTC | 2020-02-14 05:07 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two-way SMS towards US & Canada toll-free phone numbers](https://rewindex.com/company/plivo/incidents/qtmbjywvg5p4.md) | minor | 2020-02-14 05:09 UTC | 2020-02-14 05:47 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two-way SMS towards US & Canada toll-free phone numbers](https://rewindex.com/company/plivo/incidents/2yd2pvr5937z.md) | minor | 2020-02-14 05:09 UTC | 2020-02-14 05:47 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Colombia phone numbers](https://rewindex.com/company/plivo/incidents/g5b2403vf4mn.md) | minor | 2020-02-14 06:09 UTC | 2020-02-14 08:24 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Colombia phone numbers](https://rewindex.com/company/plivo/incidents/b7nw80c5p8sk.md) | minor | 2020-02-14 06:09 UTC | 2020-02-14 08:24 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [Degraded performance on the Postman App and Dashboard](https://rewindex.com/company/postman/incidents/0kcq0nbqw7m1.md) | minor | 2020-02-14 09:36 UTC | 2020-02-14 11:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS delivery failures towards MTN Irancell](https://rewindex.com/company/twilio/incidents/0rcm9zkzyjzm.md) | minor | 2020-02-14 10:33 UTC | 2020-02-14 11:13 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/cyvyk1nz6ck5.md) | minor | 2020-02-14 12:06 UTC | 2020-02-14 12:34 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Increase in calls being terminated due to no audio being received](https://rewindex.com/company/twilio/incidents/v0mp59s92x53.md) | minor | 2020-02-14 15:16 UTC | 2020-02-14 17:46 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [One-way-audio on outbound calls to US numbers](https://rewindex.com/company/aircall/incidents/cvj5hxdsnls9.md) | minor | 2020-02-14 16:32 UTC | 2020-02-14 19:28 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Unable to advance trial signups](https://rewindex.com/company/squarespace/incidents/shjcff0q8wry.md) | minor | 2020-02-14 19:23 UTC | 2020-02-14 21:48 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Coordination Layer Maintenance in GCP N. Virginia Region](https://rewindex.com/company/elastic-cloud/incidents/597k598k9r2g.md) | minor | 2020-02-14 19:26 UTC | 2020-02-14 20:04 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [SSL certificate rotated](https://rewindex.com/company/amplitude/incidents/dxtdykzr6s25.md) | minor | 2020-02-14 20:00 UTC | 2020-02-14 20:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS in Kenya](https://rewindex.com/company/twilio/incidents/1c375x22lv47.md) | minor | 2020-02-14 20:16 UTC | 2020-02-14 20:52 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [slow / stalled requests for a small percentage of requests to our non-enterprise CDN.](https://rewindex.com/company/netlify/incidents/96vzfdndwdcc.md) | minor | 2020-02-14 21:30 UTC | 2020-02-14 21:30 UTC | resolved |
| [Keeper](https://rewindex.com/company/keeper.md) | [Vault login intermittent issues](https://rewindex.com/company/keeper/incidents/sjgzycw8vrg4.md) | none | 2020-02-14 00:49 UTC | 2020-02-14 00:56 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Delays in job processing on Semaphore 2.0 for macOS](https://rewindex.com/company/semaphore/incidents/0sypxprdhdds.md) | none | 2020-02-14 11:26 UTC | 2020-02-14 14:46 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 332 (South Bend, IN)](https://rewindex.com/company/bandwidth/incidents/377p82t700sh.md) | critical | 2020-02-13 09:20 UTC | 2020-02-14 12:31 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & inbound SMS towards US phone numbers in South Bend, IN.](https://rewindex.com/company/plivo/incidents/3dt37jvf9r5m.md) | major | 2020-02-13 12:45 UTC | 2020-02-14 12:32 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Cannot reply to Facebook comments](https://rewindex.com/company/gorgias/incidents/3rrr1lm7m9hr.md) | major | 2020-02-13 20:44 UTC | 2020-02-18 17:17 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access organisations in Xero.](https://rewindex.com/company/xero/incidents/g09j9qcsppdn.md) | major | 2020-02-13 22:26 UTC | 2020-02-14 00:10 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & inbound SMS towards US phone numbers in South Bend, IN.](https://rewindex.com/company/plivo/incidents/nz5yl1kc2qw5.md) | minor | 2020-02-13 12:29 UTC | 2020-02-14 12:32 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & SMS towards Brazil phone numbers in Sao Paulo](https://rewindex.com/company/plivo/incidents/4k3hf2hm4hnq.md) | minor | 2020-02-13 15:32 UTC | 2020-02-19 01:51 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & SMS towards Brazil phone numbers in Sao Paulo](https://rewindex.com/company/plivo/incidents/m7q5gjk1hj7z.md) | minor | 2020-02-13 15:32 UTC | 2020-02-19 01:51 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Intermittent MMS MT Rejects towards Sprint US](https://rewindex.com/company/sinch/incidents/23613s6y3dxv.md) | minor | 2020-02-13 20:33 UTC | 2020-02-14 00:54 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion Delay & Ingestion API Errors](https://rewindex.com/company/mixpanel/incidents/93w6p379wmck.md) | minor | 2020-02-13 20:46 UTC | 2020-02-14 16:56 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Intermittent Issues with Alerts](https://rewindex.com/company/mezmo/incidents/dt79jgm5wnfs.md) | none | 2020-02-07 23:42 UTC | 2020-02-14 17:22 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Saving Issue on iOS App](https://rewindex.com/company/trello/incidents/8gc7wpn84vv8.md) | none | 2020-02-13 18:17 UTC | 2020-02-14 02:19 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Tele2 Kazakhstan - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/pmqh9yj8q2cj.md) | maintenance | 2020-02-14 02:30 UTC | not resolved | unknown |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3d2bhd7wvbcd.md) | maintenance | 2020-02-14 03:01 UTC | 2020-02-14 11:00 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [\[Scheduled\] Payment Processing Maintenance](https://rewindex.com/company/smartsheet/incidents/ml0d7k7wl7v4.md) | maintenance | 2020-02-14 04:00 UTC | 2020-02-14 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/sjqc480d7kbw.md) | maintenance | 2020-02-14 05:01 UTC | 2020-02-14 08:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/y6b10rfsl6ln.md) | maintenance | 2020-02-14 05:01 UTC | 2020-02-14 08:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - Toll-Free Number Provider (US and CA)](https://rewindex.com/company/sinch/incidents/8gkfcxb9kgxn.md) | maintenance | 2020-02-14 05:01 UTC | 2020-02-14 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Toll-Free SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/qcxglyh502j8.md) | maintenance | 2020-02-14 05:01 UTC | 2020-02-14 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T Mexico SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/d53hzv5hj9h5.md) | maintenance | 2020-02-14 06:01 UTC | 2020-02-14 11:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 442 - Augusta, GA](https://rewindex.com/company/bandwidth/incidents/ct4sw43ygjl1.md) | maintenance | 2020-02-14 15:00 UTC | 2020-02-14 23:00 UTC | resolved |

## Cite this

27 vendor-reported incidents started on 2020-02-14 (UTC) across 15 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-02-14
- Citation: Rewindex daily outage roundup, “Outages on February 14, 2020” (2020-02-14 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-02-14 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on February 14, 2020 (2020-02-14)](https://rewindex.com/outages/2020-02-14)`


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Canonical: https://rewindex.com/outages/2020-02-14 · Markdown: https://rewindex.com/outages/2020-02-14.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:08:13.445Z