# Outages on February 13, 2020 (UTC)

> 25 incidents started on February 13, 2020 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Bandwidth, Plivo); 17 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-02-13
Last updated: 2020-02-19T01:51:00Z

- Incidents started: 25 (major/critical: 7, other: 18) across 15 vendors
- Still open from earlier days: 17 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: critical 1, major 6, minor 15, none 3
- Previous day with incidents: [2020-02-12](https://rewindex.com/outages/2020-02-12.md) · Next: [2020-02-14](https://rewindex.com/outages/2020-02-14.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 332 (South Bend, IN)](https://rewindex.com/company/bandwidth/incidents/377p82t700sh.md) | critical | 2020-02-13 09:20 UTC | 2020-02-14 12:31 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/rxv48rlgtclz.md) | major | 2020-02-13 03:47 UTC | 2020-02-13 16:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & inbound SMS towards US phone numbers in South Bend, IN.](https://rewindex.com/company/plivo/incidents/3dt37jvf9r5m.md) | major | 2020-02-13 12:45 UTC | 2020-02-14 12:32 UTC | resolved |
| [InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md) | [Some elements are not visible to authenticated users](https://rewindex.com/company/influxdata/incidents/08vkbsk0xcgx.md) | major | 2020-02-13 15:40 UTC | 2020-02-13 18:36 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Connectivity Issues](https://rewindex.com/company/squarespace/incidents/fzjbg89cfrjd.md) | major | 2020-02-13 15:55 UTC | 2020-02-13 17:08 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Cannot reply to Facebook comments](https://rewindex.com/company/gorgias/incidents/3rrr1lm7m9hr.md) | major | 2020-02-13 20:44 UTC | 2020-02-18 17:17 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access organisations in Xero.](https://rewindex.com/company/xero/incidents/g09j9qcsppdn.md) | major | 2020-02-13 22:26 UTC | 2020-02-14 00:10 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Fort Smith, AR](https://rewindex.com/company/plivo/incidents/cx8tyw3cjcqy.md) | minor | 2020-02-13 03:47 UTC | 2020-02-13 16:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Report Delays To The Philippines Over Philippine Local Longcode](https://rewindex.com/company/twilio/incidents/7xnzy86c3rfc.md) | minor | 2020-02-13 04:01 UTC | 2020-02-13 08:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Non-US numbers](https://rewindex.com/company/twilio/incidents/qxfyybp6g128.md) | minor | 2020-02-13 08:25 UTC | 2020-02-13 14:46 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Increased error rates on Management API and web application](https://rewindex.com/company/contentful/incidents/8txm43xlqstt.md) | minor | 2020-02-13 09:55 UTC | 2020-02-13 09:55 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Short Code Delivery Failures on GigSky](https://rewindex.com/company/twilio/incidents/rf27bbt1k6tt.md) | minor | 2020-02-13 10:26 UTC | 2020-02-13 12:42 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & inbound SMS towards US phone numbers in South Bend, IN.](https://rewindex.com/company/plivo/incidents/nz5yl1kc2qw5.md) | minor | 2020-02-13 12:29 UTC | 2020-02-14 12:32 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Steps in Workflow Editor are not editable](https://rewindex.com/company/bitrise/incidents/slx7zh0d2bxh.md) | minor | 2020-02-13 13:46 UTC | 2020-02-13 14:39 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & SMS towards Brazil phone numbers in Sao Paulo](https://rewindex.com/company/plivo/incidents/4k3hf2hm4hnq.md) | minor | 2020-02-13 15:32 UTC | 2020-02-19 01:51 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & SMS towards Brazil phone numbers in Sao Paulo](https://rewindex.com/company/plivo/incidents/m7q5gjk1hj7z.md) | minor | 2020-02-13 15:32 UTC | 2020-02-19 01:51 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Unable to schedule interviews in Greenhouse Recruiting](https://rewindex.com/company/greenhouse/incidents/7rvxz68q1p7s.md) | minor | 2020-02-13 15:50 UTC | 2020-02-13 16:31 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue France - Bouygues](https://rewindex.com/company/sinch/incidents/ttfdxgs4ls4g.md) | minor | 2020-02-13 16:03 UTC | 2020-02-13 17:39 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [APM/Synthetics Alerts/UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/91b9jsjh8s6c.md) | minor | 2020-02-13 18:36 UTC | 2020-02-13 18:49 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Missing navigation bar in Xero for some users](https://rewindex.com/company/xero/incidents/cfsjtvnp33n0.md) | minor | 2020-02-13 20:00 UTC | 2020-02-13 20:25 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Intermittent MMS MT Rejects towards Sprint US](https://rewindex.com/company/sinch/incidents/23613s6y3dxv.md) | minor | 2020-02-13 20:33 UTC | 2020-02-14 00:54 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Temporary Data Ingestion Delay & Ingestion API Errors](https://rewindex.com/company/mixpanel/incidents/93w6p379wmck.md) | minor | 2020-02-13 20:46 UTC | 2020-02-14 16:56 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Label Editing Issue](https://rewindex.com/company/jira/incidents/3xd28t3kf09v.md) | none | 2020-02-13 10:38 UTC | 2020-02-13 11:19 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello is slow](https://rewindex.com/company/trello/incidents/td194xgn9gmz.md) | none | 2020-02-13 15:46 UTC | 2020-02-13 16:15 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Saving Issue on iOS App](https://rewindex.com/company/trello/incidents/8gc7wpn84vv8.md) | none | 2020-02-13 18:17 UTC | 2020-02-14 02:19 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 254 - Charleston, WV](https://rewindex.com/company/bandwidth/incidents/mk65r587k7lz.md) | critical | 2020-02-12 04:32 UTC | 2020-02-13 04:58 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 526 - Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/gx862f275y7g.md) | critical | 2020-02-12 23:46 UTC | 2020-02-13 16:54 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/gkmqkbj8zdmr.md) | major | 2020-02-12 04:26 UTC | 2020-02-13 07:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Charleston, WV](https://rewindex.com/company/plivo/incidents/mryxwcqqng3w.md) | minor | 2020-02-12 04:37 UTC | 2020-02-13 05:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Charleston, WV](https://rewindex.com/company/plivo/incidents/32qlxchpy40f.md) | minor | 2020-02-12 04:37 UTC | 2020-02-13 05:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Mansfield, OH](https://rewindex.com/company/plivo/incidents/8l1xvjfsmjnp.md) | minor | 2020-02-12 08:35 UTC | 2020-02-13 07:04 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Mansfield, OH](https://rewindex.com/company/plivo/incidents/c5ysmg4r6qsl.md) | minor | 2020-02-12 08:35 UTC | 2020-02-13 07:04 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Harrisonburg, VA.](https://rewindex.com/company/plivo/incidents/h28ldzrmc52f.md) | minor | 2020-02-12 15:24 UTC | 2020-02-13 03:38 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards US phone numbers in Harrisonburg, VA.](https://rewindex.com/company/plivo/incidents/nzqn63hc49df.md) | minor | 2020-02-12 15:24 UTC | 2020-02-13 03:38 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards  Spain phone numbers in Malaga](https://rewindex.com/company/plivo/incidents/g39v0q5b8xpj.md) | minor | 2020-02-12 17:09 UTC | 2020-02-13 11:53 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound voice & inbound SMS towards Spain phone numbers in Malaga](https://rewindex.com/company/plivo/incidents/8rq2nn8fddpx.md) | minor | 2020-02-12 17:09 UTC | 2020-02-13 11:53 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [404 Errors with Certain Packages](https://rewindex.com/company/npm/incidents/00tlqc4fzj14.md) | minor | 2020-02-12 20:36 UTC | 2020-02-13 03:38 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Intermittent MMS MT Rejects towards Sprint US](https://rewindex.com/company/sinch/incidents/jhdx65tbjntw.md) | minor | 2020-02-12 21:06 UTC | 2020-02-13 06:04 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Intermittent Issues with Alerts](https://rewindex.com/company/mezmo/incidents/dt79jgm5wnfs.md) | none | 2020-02-07 23:42 UTC | 2020-02-14 17:22 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 927 - Harrisonburg, VA](https://rewindex.com/company/bandwidth/incidents/xgp7y8hg3q2k.md) | none | 2020-02-12 13:54 UTC | 2020-02-13 03:35 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Data Warehouse Exports Delay](https://rewindex.com/company/mixpanel/incidents/klljqbmcmkkr.md) | none | 2020-02-12 17:30 UTC | 2020-02-13 04:32 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Slow Load Times Error](https://rewindex.com/company/smartsheet/incidents/cxfzyw76qvsc.md) | none | 2020-02-12 19:37 UTC | 2020-02-13 22:11 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in the US & Canada : T-Mobile](https://rewindex.com/company/plivo/incidents/xl4215khbqbf.md) | maintenance | 2020-02-13 00:00 UTC | 2020-02-13 03:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/7kgg9rjt3c81.md) | maintenance | 2020-02-13 05:01 UTC | 2020-02-13 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Verizon US - SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/73h0vwbrwsh7.md) | maintenance | 2020-02-13 05:01 UTC | 2020-02-13 09:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on outbound SMS in the US towards Sprint](https://rewindex.com/company/plivo/incidents/yrnclmsqdlh8.md) | maintenance | 2020-02-13 06:00 UTC | 2020-02-13 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - US Sprint](https://rewindex.com/company/sinch/incidents/sdf8kyjt8bkv.md) | maintenance | 2020-02-13 06:00 UTC | 2020-02-13 09:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Sprint US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/r3c1t7fql40b.md) | maintenance | 2020-02-13 06:00 UTC | 2020-02-13 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - USA T-Mobile](https://rewindex.com/company/sinch/incidents/m9km3kq9dd3k.md) | maintenance | 2020-02-13 08:00 UTC | 2020-02-13 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/rsvbm88r0nsp.md) | maintenance | 2020-02-13 08:00 UTC | 2020-02-13 11:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] SSL Certificate Renewal for Mblox Legacy Gateways](https://rewindex.com/company/sinch/incidents/lvqkr57jwn5q.md) | maintenance | 2020-02-13 09:00 UTC | 2020-02-13 12:01 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign for Salesforce Push Upgrade](https://rewindex.com/company/dropbox-sign/incidents/tcwk6xvvkqmv.md) | maintenance | 2020-02-13 14:00 UTC | 2020-02-13 14:30 UTC | resolved |

## Cite this

25 vendor-reported incidents started on 2020-02-13 (UTC) across 15 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-02-13
- Citation: Rewindex daily outage roundup, “Outages on February 13, 2020” (2020-02-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-02-13 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on February 13, 2020 (2020-02-13)](https://rewindex.com/outages/2020-02-13)`


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Canonical: https://rewindex.com/outages/2020-02-13 · Markdown: https://rewindex.com/outages/2020-02-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:14:19.401Z