# Outages on January 28, 2020 (UTC)

> 11 incidents started on January 28, 2020 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Opsgenie, Bandwidth, Statuspage); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-01-28
Last updated: 2020-01-29T02:03:00Z

- Incidents started: 11 (major/critical: 4, other: 7) across 11 vendors
- Still open from earlier days: 4 · Maintenance windows: 12 · Detected outage events: 0
- By vendor impact label: major 4, minor 5, none 2
- Previous day with incidents: [2020-01-27](https://rewindex.com/outages/2020-01-27.md) · Next: [2020-01-29](https://rewindex.com/outages/2020-01-29.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Opsgenie](https://rewindex.com/company/opsgenie.md) | [Web application is not loading in browser for users who do not have admin rights](https://rewindex.com/company/opsgenie/incidents/wwn00j8nrw62.md) | major | 2020-01-28 07:45 UTC | 2020-01-28 08:03 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Industry Toll-Free Porting](https://rewindex.com/company/bandwidth/incidents/vk6dxjnpfgr6.md) | major | 2020-01-28 14:36 UTC | 2020-01-29 02:03 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [SSL Provisioning Unavailable](https://rewindex.com/company/statuspage/incidents/ky8yykcv2yh0.md) | major | 2020-01-28 17:15 UTC | 2020-01-28 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [500s returned when navigating to /authy and /phone-verification](https://rewindex.com/company/twilio/incidents/dgwwh5fxfqr8.md) | major | 2020-01-28 18:27 UTC | 2020-01-28 18:41 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to see the navigation bar in Xero](https://rewindex.com/company/xero/incidents/54sc3qpwb0dh.md) | minor | 2020-01-28 03:41 UTC | 2020-01-28 05:32 UTC | resolved |
| [Stream (GetStream)](https://rewindex.com/company/getstream.md) | [High error rates and timeouts](https://rewindex.com/company/getstream/incidents/r6dfv4qnvb4l.md) | minor | 2020-01-28 16:12 UTC | 2020-01-28 16:58 UTC | postmortem |
| [Substack](https://rewindex.com/company/substack.md) | [Data processing delays - Writer dashboard statistics affected](https://rewindex.com/company/substack/incidents/9wf47bq0fm1w.md) | minor | 2020-01-28 17:08 UTC | 2020-01-28 19:44 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Inconsistencies with build status and output between 19:40 and 21:50 UTC](https://rewindex.com/company/circleci/incidents/1b29p4330f8r.md) | minor | 2020-01-28 19:40 UTC | 2020-01-28 19:40 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [General slowness and small rate of errors](https://rewindex.com/company/discord/incidents/ww6vdyy6jtrp.md) | minor | 2020-01-28 20:30 UTC | 2020-01-28 20:42 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [APM, Synthetics, Infrastructure, Insights, Browser, New Relic One, Mobile Alerts and UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/zm368yt86dbb.md) | none | 2020-01-28 17:41 UTC | 2020-01-28 17:56 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Site experience minor issue](https://rewindex.com/company/gusto/incidents/6b7v5lm831l2.md) | none | 2020-01-28 20:51 UTC | 2020-01-28 22:11 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Industry Toll-Free Porting](https://rewindex.com/company/bandwidth/incidents/fzqd164jdq63.md) | major | 2020-01-27 16:33 UTC | 2020-01-28 13:57 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Indexing lag due to multiple node failures](https://rewindex.com/company/mezmo/incidents/yyty2dmz3wj7.md) | major | 2020-01-27 20:10 UTC | 2020-01-28 20:36 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Intermittent Flow Triggering & Real-Time Segmentation Disruption](https://rewindex.com/company/klaviyo/incidents/7x5q39yty9t1.md) | minor | 2020-01-24 20:06 UTC | 2020-01-31 00:19 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [New Users Unable to Sign Up](https://rewindex.com/company/elastic-cloud/incidents/5v177j9yyt30.md) | none | 2020-01-27 15:48 UTC | 2020-01-30 18:08 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 624 - Duluth, MN](https://rewindex.com/company/bandwidth/incidents/sljz26j539qc.md) | maintenance | 2020-01-28 04:01 UTC | 2020-01-28 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 624 - Duluth, MN](https://rewindex.com/company/bandwidth/incidents/2jdq6pjs71br.md) | maintenance | 2020-01-28 04:01 UTC | 2020-01-28 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/zbxlltq8t63n.md) | maintenance | 2020-01-28 05:02 UTC | 2020-01-28 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/m87rlmxrl7sh.md) | maintenance | 2020-01-28 05:02 UTC | 2020-01-28 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/jl279mgc1g1x.md) | maintenance | 2020-01-28 05:02 UTC | 2020-01-28 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 526 - Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/6ny0kqpb7lbh.md) | maintenance | 2020-01-28 06:00 UTC | 2020-01-28 07:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/bwb2xbb8h4c0.md) | maintenance | 2020-01-28 15:00 UTC | 2020-01-28 20:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/93sk47jb8ryw.md) | maintenance | 2020-01-28 15:00 UTC | 2020-01-28 20:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6jl50kh3661q.md) | maintenance | 2020-01-28 15:00 UTC | 2020-01-28 20:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/4pp6y0rlp10k.md) | maintenance | 2020-01-28 15:00 UTC | 2020-01-28 19:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External - North American Long Number Provider](https://rewindex.com/company/sinch/incidents/v29wfjm6pxjs.md) | maintenance | 2020-01-28 15:00 UTC | 2020-01-28 19:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards Australia and Newzealand phone numbers](https://rewindex.com/company/plivo/incidents/dvpt8v3hx712.md) | maintenance | 2020-01-28 18:00 UTC | 2020-01-28 19:00 UTC | resolved |

## Cite this

11 vendor-reported incidents started on 2020-01-28 (UTC) across 11 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-01-28
- Citation: Rewindex daily outage roundup, “Outages on January 28, 2020” (2020-01-28 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-28 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 28, 2020 (2020-01-28)](https://rewindex.com/outages/2020-01-28)`


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Canonical: https://rewindex.com/outages/2020-01-28 · Markdown: https://rewindex.com/outages/2020-01-28.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:28.762Z