# Outages on January 22, 2020 (UTC)

> 35 incidents started on January 22, 2020 (UTC) on the status pages Rewindex archives, 10 labelled major or critical by the vendor (Bandwidth, Squarespace, Lightstep (ServiceNow Cloud Observability)); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-01-22
Last updated: 2020-01-24T01:58:00Z

- Incidents started: 35 (major/critical: 10, other: 25) across 23 vendors
- Still open from earlier days: 5 · Maintenance windows: 3 · Detected outage events: 0
- By vendor impact label: critical 2, major 8, minor 15, none 10
- Previous day with incidents: [2020-01-21](https://rewindex.com/outages/2020-01-21.md) · Next: [2020-01-23](https://rewindex.com/outages/2020-01-23.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment -  LATA: 568 (Harlingen, TX)](https://rewindex.com/company/bandwidth/incidents/rfc3y9m0jnrd.md) | critical | 2020-01-22 17:23 UTC | 2020-01-24 01:56 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Login Issues](https://rewindex.com/company/squarespace/incidents/tgkkb51dkhmq.md) | critical | 2020-01-22 23:43 UTC | 2020-01-23 00:13 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Some users experiencing problems logging in](https://rewindex.com/company/lightstep/incidents/044b8j1gg2n2.md) | major | 2020-01-22 00:11 UTC | 2020-01-22 01:19 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Customer Portal Incident](https://rewindex.com/company/red-hat/incidents/t8gd33t5mr81.md) | major | 2020-01-22 02:26 UTC | 2020-01-22 07:43 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [CDN issue](https://rewindex.com/company/retool/incidents/1k8zk51zp69h.md) | major | 2020-01-22 14:00 UTC | 2020-01-22 15:52 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [User assignment is degraded in some regions](https://rewindex.com/company/jira/incidents/7wtvbh1rvn18.md) | major | 2020-01-22 14:57 UTC | 2020-01-22 20:18 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Figma is experiencing a service disruption](https://rewindex.com/company/figma/incidents/zg24tmwn0dkd.md) | major | 2020-01-22 20:02 UTC | 2020-01-23 05:05 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Increased latency in user searches](https://rewindex.com/company/confluence/incidents/wmp0nh0mf075.md) | major | 2020-01-22 22:19 UTC | 2020-01-22 23:11 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Increased latency in user searches](https://rewindex.com/company/jira/incidents/p55ck6gycznh.md) | major | 2020-01-22 22:19 UTC | 2020-01-22 23:11 UTC | resolved |
| [Stitch](https://rewindex.com/company/stitch.md) | [Legacy Database Integration Extraction Issues](https://rewindex.com/company/stitch/incidents/h87wsmnbl6mh.md) | major | 2020-01-22 22:26 UTC | 2020-01-23 12:39 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Infrastructure Alerts Delays/Missing for EU Region](https://rewindex.com/company/new-relic/incidents/jxc3gr4h6slc.md) | minor | 2020-01-22 00:23 UTC | 2020-01-22 00:37 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [User search is currently operating in a degraded state in some regions](https://rewindex.com/company/jira/incidents/3mf4hqn4bsm9.md) | minor | 2020-01-22 06:32 UTC | 2020-01-22 10:32 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Some Requests To Initiate Outbound Calls via API Are Failing](https://rewindex.com/company/twilio/incidents/wgzg557463v0.md) | minor | 2020-01-22 07:28 UTC | 2020-01-22 08:29 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issues on inbound and outbound calls](https://rewindex.com/company/aircall/incidents/16hsp7jtkjmb.md) | minor | 2020-01-22 07:33 UTC | 2020-01-22 08:33 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice towards Northwest Territories phone numbers in Canada](https://rewindex.com/company/plivo/incidents/rh9rvq1jtcqr.md) | minor | 2020-01-22 10:12 UTC | 2020-01-23 06:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice towards Northwest Territories phone numbers in Canada](https://rewindex.com/company/plivo/incidents/frdz6c8w2cq0.md) | minor | 2020-01-22 10:12 UTC | 2020-01-23 06:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Inbound MMS Delays](https://rewindex.com/company/bandwidth/incidents/cn0b8xwcx9ns.md) | minor | 2020-01-22 14:52 UTC | 2020-01-22 23:09 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound MMS towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/6pf9clmf67qm.md) | minor | 2020-01-22 14:56 UTC | 2020-01-22 23:10 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound MMS towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/x9g70fj9kzb5.md) | minor | 2020-01-22 14:56 UTC | 2020-01-22 23:10 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Customer Portal Incident](https://rewindex.com/company/red-hat/incidents/qdnbp9vhbq7p.md) | minor | 2020-01-22 16:14 UTC | 2020-01-22 17:01 UTC | resolved |
| [Contentstack](https://rewindex.com/company/contentstack.md) | [Degraded performance on Purge Service](https://rewindex.com/company/contentstack/incidents/lddy3b72jwyq.md) | minor | 2020-01-22 16:47 UTC | 2020-01-22 17:11 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [Delivery API and GraphQL API Outage](https://rewindex.com/company/contentful/incidents/hkt2q73m37v8.md) | minor | 2020-01-22 17:01 UTC | 2020-01-22 20:07 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & inbound SMS towards the US phone numbers in Harlingen, TX](https://rewindex.com/company/plivo/incidents/lyxb6cjtftqw.md) | minor | 2020-01-22 17:29 UTC | 2020-01-24 01:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & inbound SMS towards the US phone numbers in Harlingen, TX](https://rewindex.com/company/plivo/incidents/zqsdx15hv2y1.md) | minor | 2020-01-22 17:29 UTC | 2020-01-24 01:58 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Realtime Data Delayed](https://rewindex.com/company/mux/incidents/rj680p8rwnyw.md) | minor | 2020-01-22 22:53 UTC | 2020-01-23 05:05 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Jira Cloud customers unable to add or search for individual users in Tempo apps](https://rewindex.com/company/jira/incidents/04fv74jqhw40.md) | none | 2020-01-22 01:01 UTC | 2020-01-22 02:43 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [Intermittent delays on Flows](https://rewindex.com/company/messagebird-bird/incidents/3bzqnptx24qg.md) | none | 2020-01-22 13:43 UTC | 2020-01-22 20:03 UTC | resolved |
| [Lever](https://rewindex.com/company/lever.md) | [Issue saving job postings](https://rewindex.com/company/lever/incidents/s63hsg3sy1r5.md) | none | 2020-01-22 17:20 UTC | 2020-01-22 19:39 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Minor REST API impact due to subprocessor performance issue](https://rewindex.com/company/braze/incidents/cbvlc2wn321j.md) | none | 2020-01-22 17:30 UTC | 2020-01-22 18:24 UTC | resolved |
| [imgix](https://rewindex.com/company/imgix.md) | [Elevated Rendering Errors](https://rewindex.com/company/imgix/incidents/rfbvk0vrygx0.md) | none | 2020-01-22 17:36 UTC | 2020-01-22 18:15 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Networking outage between 17:40 and 17:50 UTC](https://rewindex.com/company/circleci/incidents/vbsz6ylr60pc.md) | none | 2020-01-22 17:40 UTC | 2020-01-22 17:40 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello is slow or unavailable](https://rewindex.com/company/trello/incidents/4fvtl3cj6phy.md) | none | 2020-01-22 19:15 UTC | 2020-01-22 20:48 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Unable to find users in Bitbucket, for example, when mentioning](https://rewindex.com/company/bitbucket/incidents/kq0rds6xgbmw.md) | none | 2020-01-22 22:02 UTC | 2020-01-23 02:54 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Increased latency in user searches](https://rewindex.com/company/bitbucket/incidents/hfdc2ycw7075.md) | none | 2020-01-22 22:19 UTC | 2020-01-22 23:11 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/05g6r3v92w5x.md) | none | 2020-01-22 23:01 UTC | 2020-01-22 23:44 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Intermittent issue with SSL handshake](https://rewindex.com/company/optimizely/incidents/tryfsn26f6jc.md) | minor | 2020-01-21 09:18 UTC | 2020-01-23 13:33 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Some document uploads are failing](https://rewindex.com/company/greenhouse/incidents/gw5spfh9bfs8.md) | minor | 2020-01-21 15:16 UTC | 2020-01-22 01:29 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Inbound MMS Delays](https://rewindex.com/company/bandwidth/incidents/2y3fbvbdnpf5.md) | minor | 2020-01-21 20:51 UTC | 2020-01-22 01:36 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound MMS towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/7xf9y4m0xzbn.md) | minor | 2020-01-21 20:58 UTC | 2020-01-22 01:40 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound MMS towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/d52d0pzwpldg.md) | minor | 2020-01-21 20:58 UTC | 2020-01-22 01:15 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 522 - Springfield, MO](https://rewindex.com/company/bandwidth/incidents/0g6373j6zf6d.md) | maintenance | 2020-01-22 06:00 UTC | 2020-01-22 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/0h4j9jh3t2hd.md) | maintenance | 2020-01-22 06:00 UTC | 2020-01-22 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Planned Maintenance: Verizon US](https://rewindex.com/company/sinch/incidents/7jqv66y9syxw.md) | maintenance | 2020-01-22 09:00 UTC | 2020-01-22 11:01 UTC | resolved |

## Cite this

35 vendor-reported incidents started on 2020-01-22 (UTC) across 23 vendors, 10 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-01-22
- Citation: Rewindex daily outage roundup, “Outages on January 22, 2020” (2020-01-22 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-22 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 22, 2020 (2020-01-22)](https://rewindex.com/outages/2020-01-22)`


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Canonical: https://rewindex.com/outages/2020-01-22 · Markdown: https://rewindex.com/outages/2020-01-22.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:21.994Z