# Outages on January 21, 2020 (UTC)

> 18 incidents started on January 21, 2020 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Sinch); 2 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-01-21
Last updated: 2020-01-23T13:33:00Z

- Incidents started: 18 (major/critical: 2, other: 16) across 10 vendors
- Still open from earlier days: 2 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 1, major 1, minor 14, none 2
- Previous day with incidents: [2020-01-20](https://rewindex.com/outages/2020-01-20.md) · Next: [2020-01-22](https://rewindex.com/outages/2020-01-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Sinch](https://rewindex.com/company/sinch.md) | [RTC Portal - Payment Issues](https://rewindex.com/company/sinch/incidents/h5thxvfrf5t5.md) | critical | 2020-01-21 08:57 UTC | 2020-01-21 11:18 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Calling Issues - EU Central](https://rewindex.com/company/sinch/incidents/vk06k64vpxmj.md) | major | 2020-01-21 10:57 UTC | 2020-01-21 13:57 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Germany O2 & E-Plus](https://rewindex.com/company/sinch/incidents/6z65dh04p9r3.md) | minor | 2020-01-21 07:53 UTC | 2020-01-21 11:35 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays to and from the O2 network in Germany](https://rewindex.com/company/twilio/incidents/zjrqv08jkzw7.md) | minor | 2020-01-21 08:05 UTC | 2020-01-21 11:02 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Intermittent issue with SSL handshake](https://rewindex.com/company/optimizely/incidents/tryfsn26f6jc.md) | minor | 2020-01-21 09:18 UTC | 2020-01-23 13:33 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays to Bouygues network in France.](https://rewindex.com/company/twilio/incidents/366srzvc0vf7.md) | minor | 2020-01-21 11:39 UTC | 2020-01-21 13:46 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue France - Bouygues](https://rewindex.com/company/sinch/incidents/lsgs87cvn462.md) | minor | 2020-01-21 11:46 UTC | 2020-01-21 18:20 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Figma is experiencing a service disruption.](https://rewindex.com/company/figma/incidents/r05kqbf3495w.md) | minor | 2020-01-21 14:31 UTC | 2020-01-21 15:21 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Not delivered to Banglalink Digital network in Bangladesh.](https://rewindex.com/company/twilio/incidents/nchs96bvxnqt.md) | minor | 2020-01-21 14:49 UTC | 2020-01-21 15:41 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Some document uploads are failing](https://rewindex.com/company/greenhouse/incidents/gw5spfh9bfs8.md) | minor | 2020-01-21 15:16 UTC | 2020-01-22 01:29 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [Synthetics Alerts/UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/5g3nrhjbxhhj.md) | minor | 2020-01-21 18:20 UTC | 2020-01-21 18:48 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Inbound MMS Delays](https://rewindex.com/company/bandwidth/incidents/2y3fbvbdnpf5.md) | minor | 2020-01-21 20:51 UTC | 2020-01-22 01:36 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound MMS towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/7xf9y4m0xzbn.md) | minor | 2020-01-21 20:58 UTC | 2020-01-22 01:40 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on inbound MMS towards US & Canada phone numbers.](https://rewindex.com/company/plivo/incidents/d52d0pzwpldg.md) | minor | 2020-01-21 20:58 UTC | 2020-01-22 01:15 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [SMS delivery status delay towards multiple countries](https://rewindex.com/company/plivo/incidents/637ksg5b38tv.md) | minor | 2020-01-21 21:46 UTC | 2020-01-21 23:19 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Monitor notifications are delayed](https://rewindex.com/company/datadog/incidents/b31p82qsn142.md) | minor | 2020-01-21 22:04 UTC | 2020-01-21 22:34 UTC | resolved |
| [Gusto](https://rewindex.com/company/gusto.md) | [Customer Experience Site Slowness](https://rewindex.com/company/gusto/incidents/hr4ryn5dq5w1.md) | none | 2020-01-21 18:17 UTC | 2020-01-21 19:27 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [SMS delivery status delay towards multiple countries](https://rewindex.com/company/plivo/incidents/9sh0r8cpy897.md) | none | 2020-01-21 21:46 UTC | 2020-01-21 23:19 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Ad blockers and privacy filters blocking access to the Amplitude website](https://rewindex.com/company/amplitude/incidents/xn66jnw2071b.md) | minor | 2020-01-14 22:30 UTC | 2020-01-21 19:34 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Network connectivity issues in Sweden](https://rewindex.com/company/optimizely/incidents/hb0w2ypxss32.md) | none | 2020-01-20 15:59 UTC | 2020-01-21 08:16 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/49xsch42k4c3.md) | maintenance | 2020-01-21 00:01 UTC | 2020-01-21 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/q9dny1r17nyt.md) | maintenance | 2020-01-21 00:01 UTC | 2020-01-21 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/rz6lx3hc3n10.md) | maintenance | 2020-01-21 00:01 UTC | 2020-01-21 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/s74snj7sdj03.md) | maintenance | 2020-01-21 05:00 UTC | 2020-01-21 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/dq2yxdfplzp0.md) | maintenance | 2020-01-21 05:00 UTC | 2020-01-21 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/c45mftzg803w.md) | maintenance | 2020-01-21 06:01 UTC | 2020-01-21 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Planned Maintenance: GW112 & GW112FTEU](https://rewindex.com/company/sinch/incidents/bdl44pyzlwr0.md) | maintenance | 2020-01-21 09:00 UTC | 2020-01-21 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Tele2 Russia - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/mb5mk011s7hg.md) | maintenance | 2020-01-21 21:00 UTC | 2020-01-22 01:00 UTC | resolved |

## Cite this

18 vendor-reported incidents started on 2020-01-21 (UTC) across 10 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-01-21
- Citation: Rewindex daily outage roundup, “Outages on January 21, 2020” (2020-01-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 21, 2020 (2020-01-21)](https://rewindex.com/outages/2020-01-21)`


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Canonical: https://rewindex.com/outages/2020-01-21 · Markdown: https://rewindex.com/outages/2020-01-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:13:04.888Z