# Outages on January 18, 2020 (UTC) > 8 incidents started on January 18, 2020 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Bandwidth); 8 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-01-18 Last updated: 2020-01-19T13:46:00Z - Incidents started: 8 (major/critical: 2, other: 6) across 3 vendors - Still open from earlier days: 8 · Maintenance windows: 2 · Detected outage events: 0 - By vendor impact label: critical 1, major 1, minor 5, none 1 - Previous day with incidents: [2020-01-17](https://rewindex.com/outages/2020-01-17.md) · Next: [2020-01-19](https://rewindex.com/outages/2020-01-19.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 928 (Charlottesville, VA)](https://rewindex.com/company/bandwidth/incidents/fz1gmq0nfsz2.md) | critical | 2020-01-18 07:24 UTC | 2020-01-18 09:58 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/sww2c7by5lmw.md) | major | 2020-01-18 17:39 UTC | 2020-01-19 13:41 UTC | resolved | | [Confluent](https://rewindex.com/company/confluent.md) | [Experiencing Performance Degradation for a single public facing cluster in AWS in us-west-2](https://rewindex.com/company/confluent/incidents/1pt8xz8269nj.md) | minor | 2020-01-18 05:17 UTC | 2020-01-18 23:33 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound Voice & SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/zqb899y2r6qh.md) | minor | 2020-01-18 07:31 UTC | 2020-01-18 10:01 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on Inbound Voice & SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/cnxnrw0fg14n.md) | minor | 2020-01-18 07:31 UTC | 2020-01-18 10:01 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Degradation of service on inbound Voice & SMS towards the US phone numbers in Mansfield](https://rewindex.com/company/plivo/incidents/0s1vk1ctpvg8.md) | minor | 2020-01-18 17:50 UTC | 2020-01-19 13:46 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Degradation of service on inbound Voice & SMS towards the US phone numbers in Mansfield](https://rewindex.com/company/plivo/incidents/t4g27b0ff78j.md) | minor | 2020-01-18 17:50 UTC | 2020-01-19 13:46 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 438 - Atlanta, GA](https://rewindex.com/company/bandwidth/incidents/d99q1h9vr14g.md) | none | 2020-01-18 01:14 UTC | 2020-01-18 01:14 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Flag Insights metrics are unavailable](https://rewindex.com/company/launchdarkly/incidents/95r1k2gsgg2y.md) | major | 2020-01-17 14:49 UTC | 2020-01-18 06:25 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Issue on the ingest path](https://rewindex.com/company/grafana-cloud/incidents/h8kj834fm0g2.md) | major | 2020-01-17 23:14 UTC | 2020-01-18 07:25 UTC | resolved | | [Amplitude](https://rewindex.com/company/amplitude.md) | [Ad blockers and privacy filters blocking access to the Amplitude website](https://rewindex.com/company/amplitude/incidents/xn66jnw2071b.md) | minor | 2020-01-14 22:30 UTC | 2020-01-21 19:34 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/dy3kcv92q78x.md) | minor | 2020-01-15 18:53 UTC | 2020-01-18 17:54 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/94yxvmf03r1g.md) | minor | 2020-01-15 18:53 UTC | 2020-01-18 17:54 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays and non-deliveries to Multiple MTN Networks across African countries](https://rewindex.com/company/twilio/incidents/jqcrb3y4rq58.md) | minor | 2020-01-16 14:29 UTC | 2020-01-19 20:20 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [Outage - West Africa Cable System](https://rewindex.com/company/sinch/incidents/knjkv24j3qdg.md) | minor | 2020-01-17 10:47 UTC | 2020-01-20 09:57 UTC | resolved | | [Canva](https://rewindex.com/company/canva.md) | [New activity from the May 2019 security incident](https://rewindex.com/company/canva/incidents/3gd2r72y2qhm.md) | none | 2020-01-11 18:25 UTC | 2020-05-01 02:44 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Shortcode SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/21x2g2lzx408.md) | maintenance | 2020-01-18 00:00 UTC | 2020-01-18 04:00 UTC | resolved | | [Bitbucket](https://rewindex.com/company/bitbucket.md) | [\[Scheduled\] Webhooks infrastructure maintenance](https://rewindex.com/company/bitbucket/incidents/3878tvmhvypc.md) | maintenance | 2020-01-18 02:00 UTC | 2020-01-18 03:30 UTC | resolved | ## Cite this 8 vendor-reported incidents started on 2020-01-18 (UTC) across 3 vendors, 2 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-01-18 - Citation: Rewindex daily outage roundup, “Outages on January 18, 2020” (2020-01-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-18 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on January 18, 2020 (2020-01-18)](https://rewindex.com/outages/2020-01-18)` --- Canonical: https://rewindex.com/outages/2020-01-18 · Markdown: https://rewindex.com/outages/2020-01-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:23.747Z