# Outages on January 17, 2020 (UTC) > 10 incidents started on January 17, 2020 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (LaunchDarkly, Gusto, Grafana Cloud); 14 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-01-17 Last updated: 2020-01-20T09:57:00Z - Incidents started: 10 (major/critical: 3, other: 7) across 10 vendors - Still open from earlier days: 14 · Maintenance windows: 5 · Detected outage events: 0 - By vendor impact label: major 3, minor 5, none 2 - Previous day with incidents: [2020-01-16](https://rewindex.com/outages/2020-01-16.md) · Next: [2020-01-18](https://rewindex.com/outages/2020-01-18.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Flag Insights metrics are unavailable](https://rewindex.com/company/launchdarkly/incidents/95r1k2gsgg2y.md) | major | 2020-01-17 14:49 UTC | 2020-01-18 06:25 UTC | resolved | | [Gusto](https://rewindex.com/company/gusto.md) | [Navigation issues](https://rewindex.com/company/gusto/incidents/tsqccfj7msxr.md) | major | 2020-01-17 16:47 UTC | 2020-01-17 17:22 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Issue on the ingest path](https://rewindex.com/company/grafana-cloud/incidents/h8kj834fm0g2.md) | major | 2020-01-17 23:14 UTC | 2020-01-18 07:25 UTC | resolved | | [Unbounce](https://rewindex.com/company/unbounce.md) | [Delay in Leads Delivered to Third Party Integrations](https://rewindex.com/company/unbounce/incidents/2f7g0mmsqcyk.md) | minor | 2020-01-17 01:51 UTC | 2020-01-17 03:04 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Call Failures to Phone Numbers in Sweden](https://rewindex.com/company/twilio/incidents/47qwbcf12xlb.md) | minor | 2020-01-17 09:14 UTC | 2020-01-17 10:05 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [Outage - West Africa Cable System](https://rewindex.com/company/sinch/incidents/knjkv24j3qdg.md) | minor | 2020-01-17 10:47 UTC | 2020-01-20 09:57 UTC | resolved | | [Stitch](https://rewindex.com/company/stitch.md) | [Abnormal Extraction Behavior](https://rewindex.com/company/stitch/incidents/btdk005124s0.md) | minor | 2020-01-17 12:56 UTC | 2020-01-17 18:01 UTC | resolved | | [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Issue loading traces](https://rewindex.com/company/honeycomb/incidents/jmsfdpm829cb.md) | minor | 2020-01-17 19:01 UTC | 2020-01-17 19:38 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/klrb5xgmrkhf.md) | none | 2020-01-17 12:37 UTC | 2020-01-17 12:57 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/my9c06r5g656.md) | none | 2020-01-17 19:57 UTC | 2020-01-17 19:57 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 350 - Appleton, WI](https://rewindex.com/company/bandwidth/incidents/f0np5c7hxgvl.md) | critical | 2020-01-16 21:15 UTC | 2020-01-17 16:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 332 - South Bend, IN](https://rewindex.com/company/bandwidth/incidents/kx5y981rvnf1.md) | major | 2020-01-16 15:59 UTC | 2020-01-17 15:30 UTC | resolved | | [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Some pages in the UI are failing to load for certain customers. We’re investigating.](https://rewindex.com/company/launchdarkly/incidents/6sxbckhw0tml.md) | major | 2020-01-16 20:01 UTC | 2020-01-17 03:48 UTC | resolved | | [Amplitude](https://rewindex.com/company/amplitude.md) | [Ad blockers and privacy filters blocking access to the Amplitude website](https://rewindex.com/company/amplitude/incidents/xn66jnw2071b.md) | minor | 2020-01-14 22:30 UTC | 2020-01-21 19:34 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/dy3kcv92q78x.md) | minor | 2020-01-15 18:53 UTC | 2020-01-18 17:54 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/94yxvmf03r1g.md) | minor | 2020-01-15 18:53 UTC | 2020-01-18 17:54 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays and non-deliveries to Multiple MTN Networks across African countries](https://rewindex.com/company/twilio/incidents/jqcrb3y4rq58.md) | minor | 2020-01-16 14:29 UTC | 2020-01-19 20:20 UTC | resolved | | [Dropbox](https://rewindex.com/company/dropbox.md) | [Increased crashes on Dropbox Paper for iOS](https://rewindex.com/company/dropbox/incidents/6l7hs9x2jkyk.md) | minor | 2020-01-16 17:39 UTC | 2020-01-17 22:36 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in South Bend, IN](https://rewindex.com/company/plivo/incidents/wz8lzngy0yvc.md) | minor | 2020-01-16 20:06 UTC | 2020-01-17 15:36 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in South Bend, IN](https://rewindex.com/company/plivo/incidents/lmf7b5rmpw6x.md) | minor | 2020-01-16 20:06 UTC | 2020-01-17 15:36 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards the US phone numbers in Appleton](https://rewindex.com/company/plivo/incidents/xkfxqmcqyw2k.md) | minor | 2020-01-16 21:23 UTC | 2020-01-17 16:04 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards the US phone numbers in Appleton](https://rewindex.com/company/plivo/incidents/jwsksvsnjq1k.md) | minor | 2020-01-16 21:23 UTC | 2020-01-17 16:04 UTC | resolved | | [Canva](https://rewindex.com/company/canva.md) | [New activity from the May 2019 security incident](https://rewindex.com/company/canva/incidents/3gd2r72y2qhm.md) | none | 2020-01-11 18:25 UTC | 2020-05-01 02:44 UTC | resolved | | [Mux](https://rewindex.com/company/mux.md) | [Metrics Data Delayed](https://rewindex.com/company/mux/incidents/7dfdtl3yxyz2.md) | none | 2020-01-13 21:04 UTC | 2020-01-17 00:30 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Close](https://rewindex.com/company/close.md) | [\[Scheduled\] Email Sync Database Maintenance](https://rewindex.com/company/close/incidents/s4vjfcx41rsk.md) | maintenance | 2020-01-17 02:00 UTC | 2020-01-17 02:48 UTC | resolved | | [Maven Central](https://rewindex.com/company/maven-central.md) | [\[Scheduled\] issues.sonatype.org will be unavailable during full index rebuild](https://rewindex.com/company/maven-central/incidents/crn1ts09sr54.md) | maintenance | 2020-01-17 04:01 UTC | 2020-01-17 09:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/db4cr6pf600l.md) | maintenance | 2020-01-17 06:00 UTC | 2020-01-17 12:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/vhlxs0mz1h9k.md) | maintenance | 2020-01-17 07:00 UTC | 2020-01-17 12:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 620 - Rochester, MN](https://rewindex.com/company/bandwidth/incidents/4n3t4jrzf8bp.md) | maintenance | 2020-01-17 07:00 UTC | 2020-01-17 12:00 UTC | resolved | ## Cite this 10 vendor-reported incidents started on 2020-01-17 (UTC) across 10 vendors, 3 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-01-17 - Citation: Rewindex daily outage roundup, “Outages on January 17, 2020” (2020-01-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-17 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on January 17, 2020 (2020-01-17)](https://rewindex.com/outages/2020-01-17)` --- Canonical: https://rewindex.com/outages/2020-01-17 · Markdown: https://rewindex.com/outages/2020-01-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:42.579Z