# Outages on January 11, 2020 (UTC) > 8 incidents started on January 11, 2020 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (BigCommerce); 7 more were still open from earlier days. Canonical: https://rewindex.com/outages/2020-01-11 Last updated: 2020-01-18T18:25:00Z - Incidents started: 8 (major/critical: 1, other: 7) across 5 vendors - Still open from earlier days: 7 · Maintenance windows: 7 · Detected outage events: 0 - By vendor impact label: major 1, minor 6, none 1 - Previous day with incidents: [2020-01-10](https://rewindex.com/outages/2020-01-10.md) · Next: [2020-01-12](https://rewindex.com/outages/2020-01-12.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/vkd6p2j0k08q.md) | major | 2020-01-11 19:03 UTC | 2020-01-11 21:14 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/bbt5qwtpm46x.md) | minor | 2020-01-11 01:03 UTC | 2020-01-12 07:54 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/ttv65835gjzx.md) | minor | 2020-01-11 01:03 UTC | 2020-01-12 07:54 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Inbound Voice Issues for Singapore Numbers](https://rewindex.com/company/twilio/incidents/j9xx9yw6ff3c.md) | minor | 2020-01-11 12:09 UTC | 2020-01-11 16:49 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [DLR and MO issues from Bouygues Telecom](https://rewindex.com/company/sinch/incidents/3n1g02c641wq.md) | minor | 2020-01-11 13:02 UTC | 2020-01-11 19:35 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Webhook Delivery Delays](https://rewindex.com/company/bigcommerce/incidents/yzf6g87nhdv0.md) | minor | 2020-01-11 14:34 UTC | 2020-01-12 04:32 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Delivery Receipt Delays for SMS from a Subset of US Short Codes towards US Cellular in the USA](https://rewindex.com/company/twilio/incidents/f6zq0v609dgt.md) | minor | 2020-01-11 18:00 UTC | 2020-01-11 19:26 UTC | resolved | | [Canva](https://rewindex.com/company/canva.md) | [New activity from the May 2019 security incident](https://rewindex.com/company/canva/incidents/3gd2r72y2qhm.md) | none | 2020-01-11 18:25 UTC | 2020-05-01 02:44 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 324 - Worthington, OH](https://rewindex.com/company/bandwidth/incidents/w3bqkgpxn7mz.md) | critical | 2020-01-10 20:59 UTC | 2020-01-11 05:08 UTC | resolved | | [Opsgenie](https://rewindex.com/company/opsgenie.md) | [We observe some false deduplications of alerts](https://rewindex.com/company/opsgenie/incidents/hxs8fwq03cr6.md) | major | 2020-01-10 15:04 UTC | 2020-01-11 10:31 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Debugger Alert Triggers are not Firing](https://rewindex.com/company/twilio/incidents/kqr3xjp5ql83.md) | major | 2020-01-10 23:31 UTC | 2020-01-11 00:09 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Worthington, OH](https://rewindex.com/company/plivo/incidents/v2rmnyvc5v3b.md) | minor | 2020-01-10 21:06 UTC | 2020-01-11 05:10 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Worthington, OH](https://rewindex.com/company/plivo/incidents/qcqbc0647gv1.md) | minor | 2020-01-10 21:26 UTC | 2020-01-11 05:10 UTC | resolved | | [Heap](https://rewindex.com/company/heap.md) | [Some data not available in UI and Heap Connect](https://rewindex.com/company/heap/incidents/25n9yc0ydclq.md) | minor | 2020-01-10 23:02 UTC | 2020-01-15 22:42 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Toll-Free SMS Delivery Delays towards AT&T in the US](https://rewindex.com/company/twilio/incidents/t1fg8zwywq61.md) | minor | 2020-01-10 23:21 UTC | 2020-01-14 05:10 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/mbg12bjyxq02.md) | maintenance | 2020-01-11 02:00 UTC | 2020-01-11 11:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/2p5p55hkkt4q.md) | maintenance | 2020-01-11 02:00 UTC | 2020-01-11 11:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/433gv252dvhm.md) | maintenance | 2020-01-11 05:00 UTC | 2020-01-11 13:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/smtnty9rmtzs.md) | maintenance | 2020-01-11 05:00 UTC | 2020-01-11 13:00 UTC | resolved | | [Netlify](https://rewindex.com/company/netlify.md) | [\[Scheduled\] Emails will not be sent for Identity if custom domain is used for mails](https://rewindex.com/company/netlify/incidents/m3rp6tjp2n94.md) | maintenance | 2020-01-11 06:00 UTC | 2020-01-11 11:00 UTC | resolved | | [Logz.io](https://rewindex.com/company/logz-io.md) | [\[Scheduled\] Planned downtime for Mandrill, our downstream email service](https://rewindex.com/company/logz-io/incidents/n84ml93m8vsr.md) | maintenance | 2020-01-11 06:01 UTC | 2020-01-11 12:00 UTC | resolved | | [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [\[Scheduled\] Container Registry Authorization Maintenance](https://rewindex.com/company/red-hat/incidents/tfbcm7wtdbvy.md) | maintenance | 2020-01-11 15:00 UTC | 2020-01-11 21:00 UTC | resolved | ## Cite this 8 vendor-reported incidents started on 2020-01-11 (UTC) across 5 vendors, 1 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2020-01-11 - Citation: Rewindex daily outage roundup, “Outages on January 11, 2020” (2020-01-11 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-11 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on January 11, 2020 (2020-01-11)](https://rewindex.com/outages/2020-01-11)` --- Canonical: https://rewindex.com/outages/2020-01-11 · Markdown: https://rewindex.com/outages/2020-01-11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:43.114Z