# Outages on January 9, 2020 (UTC)

> 24 incidents started on January 9, 2020 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (Bandwidth, Mezmo, Amplitude); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2020-01-09
Last updated: 2020-01-10T18:02:00Z

- Incidents started: 24 (major/critical: 6, other: 18) across 18 vendors
- Still open from earlier days: 5 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 11, none 7
- Previous day with incidents: [2020-01-08](https://rewindex.com/outages/2020-01-08.md) · Next: [2020-01-10](https://rewindex.com/outages/2020-01-10.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 350 - Appleton, WI](https://rewindex.com/company/bandwidth/incidents/frc89rrvfjqv.md) | critical | 2020-01-09 09:20 UTC | 2020-01-09 19:56 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Export API is currently down](https://rewindex.com/company/mezmo/incidents/3k5wz728rqpn.md) | critical | 2020-01-09 18:28 UTC | 2020-01-09 22:32 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Processing Delays](https://rewindex.com/company/amplitude/incidents/rqg8659qw45j.md) | major | 2020-01-09 08:54 UTC | 2020-01-09 12:16 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues with Heroku Single Sign-On (SSO)](https://rewindex.com/company/elastic-cloud/incidents/lh8spfcbw3tz.md) | major | 2020-01-09 11:49 UTC | 2020-01-09 13:35 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Partial issues on outbound and inbound calls](https://rewindex.com/company/aircall/incidents/7fjkmv6spcwg.md) | major | 2020-01-09 12:30 UTC | 2020-01-09 13:13 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Intermittent Serving Errors](https://rewindex.com/company/squarespace/incidents/3wwcgqhvnm1m.md) | major | 2020-01-09 19:59 UTC | 2020-01-09 20:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Short Code Delivery Degradation To and From Cellular South and Google Voice in USA](https://rewindex.com/company/twilio/incidents/40wt5wf6h38f.md) | minor | 2020-01-09 01:35 UTC | 2020-01-09 05:41 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & SMS towards US phone numbers in South Bend](https://rewindex.com/company/plivo/incidents/j734b5cwbh7k.md) | minor | 2020-01-09 02:55 UTC | 2020-01-09 21:54 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & SMS towards US phone numbers in South Bend](https://rewindex.com/company/plivo/incidents/k8dpwphk0fp2.md) | minor | 2020-01-09 02:55 UTC | 2020-01-09 21:44 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Appleton](https://rewindex.com/company/plivo/incidents/fttkmrh6wsmq.md) | minor | 2020-01-09 09:31 UTC | 2020-01-09 19:58 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound Voice & SMS towards US phone numbers in Appleton](https://rewindex.com/company/plivo/incidents/84lvqgz6xbbx.md) | minor | 2020-01-09 09:31 UTC | 2020-01-09 19:58 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [High build queues on MacOS stacks](https://rewindex.com/company/bitrise/incidents/x8g830q86mlc.md) | minor | 2020-01-09 09:39 UTC | 2020-01-09 12:07 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Search Indexes Lagging Behind](https://rewindex.com/company/npm/incidents/q0q4y1q5h3dd.md) | minor | 2020-01-09 14:14 UTC | 2020-01-09 20:34 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queues on our Xcode 11.3 Elite stacks](https://rewindex.com/company/bitrise/incidents/w258yh2q67fy.md) | minor | 2020-01-09 15:50 UTC | 2020-01-09 23:50 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform Admin and forms are degraded](https://rewindex.com/company/typeform/incidents/8xzztqnx20pm.md) | minor | 2020-01-09 17:31 UTC | 2020-01-09 18:13 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Short Code Delivery Degradation towards T-Mobile in the United States](https://rewindex.com/company/twilio/incidents/q0vzx60k2231.md) | minor | 2020-01-09 20:04 UTC | 2020-01-09 20:47 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Temporary Delay in Notification Delivery](https://rewindex.com/company/sentry/incidents/bzjzp7xx4snr.md) | minor | 2020-01-09 21:43 UTC | 2020-01-09 23:32 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 332 - South Bend, IN](https://rewindex.com/company/bandwidth/incidents/ztz968jvq3sg.md) | none | 2020-01-09 02:50 UTC | 2020-01-09 21:42 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue - C-Spire US](https://rewindex.com/company/sinch/incidents/mwkvwwhwkknc.md) | none | 2020-01-09 04:15 UTC | 2020-01-09 04:15 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [Scheduled Maintenance: Presence](https://rewindex.com/company/discord/incidents/nsfhd1wtcj74.md) | none | 2020-01-09 06:51 UTC | 2020-01-09 07:14 UTC | resolved |
| [Retool](https://rewindex.com/company/retool.md) | [High Database Load](https://rewindex.com/company/retool/incidents/b02lspszvdgc.md) | none | 2020-01-09 14:00 UTC | 2020-01-09 14:00 UTC | resolved |
| [Trello](https://rewindex.com/company/trello.md) | [Trello card creation and moving may be unavailable — Investigating](https://rewindex.com/company/trello/incidents/l94y0bwgr1yh.md) | none | 2020-01-09 17:12 UTC | 2020-01-09 18:47 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [New RSS and Atom Feed](https://rewindex.com/company/mongodb-atlas/incidents/6zbdq7vrb9n4.md) | none | 2020-01-09 18:47 UTC | 2020-01-09 18:47 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Tilesets API jobs not processing](https://rewindex.com/company/mapbox/incidents/k8z1815gy25z.md) | none | 2020-01-09 23:23 UTC | 2020-01-10 18:02 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA 332 - South Bend, IN](https://rewindex.com/company/bandwidth/incidents/9265t568sxb9.md) | critical | 2020-01-08 17:28 UTC | 2020-01-09 01:37 UTC | resolved |
| [JFrog](https://rewindex.com/company/jfrog.md) | [AWS USE1 Outage](https://rewindex.com/company/jfrog/incidents/fp9wwjdx111z.md) | major | 2020-01-06 22:36 UTC | 2020-01-09 09:39 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Not receiving updates for Facebook integrations](https://rewindex.com/company/gorgias/incidents/kczpwqsq843n.md) | major | 2020-01-08 22:04 UTC | 2020-01-09 01:35 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & SMS towards US phone numbers in South Bend](https://rewindex.com/company/plivo/incidents/xdpgd78kyjkq.md) | minor | 2020-01-08 17:34 UTC | 2020-01-09 02:07 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & SMS towards US phone numbers in South Bend](https://rewindex.com/company/plivo/incidents/n3w65bltpbp2.md) | minor | 2020-01-08 17:34 UTC | 2020-01-09 02:07 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/6wtv0g3k8ys7.md) | maintenance | 2020-01-09 05:00 UTC | 2020-01-09 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/tmc2zfh1p1fg.md) | maintenance | 2020-01-09 05:00 UTC | 2020-01-09 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/v9llg2fcvfv5.md) | maintenance | 2020-01-09 05:00 UTC | 2020-01-09 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3qgskjdy0yt8.md) | maintenance | 2020-01-09 05:00 UTC | 2020-01-09 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/39qftpfmllwg.md) | maintenance | 2020-01-09 12:00 UTC | 2020-01-09 23:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/ly8vs23sx22h.md) | maintenance | 2020-01-09 18:00 UTC | 2020-01-09 19:00 UTC | resolved |

## Cite this

24 vendor-reported incidents started on 2020-01-09 (UTC) across 18 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2020-01-09
- Citation: Rewindex daily outage roundup, “Outages on January 9, 2020” (2020-01-09 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2020-01-09 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 9, 2020 (2020-01-09)](https://rewindex.com/outages/2020-01-09)`


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Canonical: https://rewindex.com/outages/2020-01-09 · Markdown: https://rewindex.com/outages/2020-01-09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:47.277Z