# Outages on December 23, 2019 (UTC) > 15 incidents started on December 23, 2019 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Help Scout); 0 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-12-23 Last updated: 2019-12-27T06:43:00Z - Incidents started: 15 (major/critical: 1, other: 14) across 12 vendors - Still open from earlier days: 0 · Maintenance windows: 1 · Detected outage events: 0 - By vendor impact label: major 1, minor 10, none 4 - Previous day with incidents: [2019-12-22](https://rewindex.com/outages/2019-12-22.md) · Next: [2019-12-24](https://rewindex.com/outages/2019-12-24.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Help Scout App Delays](https://rewindex.com/company/help-scout/incidents/5jsjp47g1m68.md) | major | 2019-12-23 17:45 UTC | 2019-12-23 18:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Degradation Towards MTN Afghanistan](https://rewindex.com/company/twilio/incidents/sr76gbkbb8qr.md) | minor | 2019-12-23 03:30 UTC | 2019-12-23 08:59 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [Site US3 - Degradation](https://rewindex.com/company/sinch/incidents/k6dmhm9xhqgt.md) | minor | 2019-12-23 07:30 UTC | 2019-12-23 09:34 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [AT&T DLR issue](https://rewindex.com/company/sinch/incidents/yyjv8lsy6gr3.md) | minor | 2019-12-23 14:22 UTC | 2019-12-24 06:51 UTC | resolved | | [Sentry](https://rewindex.com/company/sentry.md) | [Slow UI and API responses](https://rewindex.com/company/sentry/incidents/04bb8xs61dlv.md) | minor | 2019-12-23 14:51 UTC | 2019-12-23 16:20 UTC | resolved | | [Sinch](https://rewindex.com/company/sinch.md) | [Reach API - Service Degradation](https://rewindex.com/company/sinch/incidents/bxn9k4hkgl3p.md) | minor | 2019-12-23 15:39 UTC | 2019-12-23 19:46 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery receipt degradation to AT&T Toll-Free Recipients in the US.](https://rewindex.com/company/twilio/incidents/smy5kdc87p6f.md) | minor | 2019-12-23 15:39 UTC | 2019-12-27 06:43 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delay on two way shortcode SMS towards AT&T US phone numbers](https://rewindex.com/company/plivo/incidents/q82yp5f4w92h.md) | minor | 2019-12-23 22:03 UTC | 2019-12-24 03:29 UTC | resolved | | [Iterable](https://rewindex.com/company/iterable.md) | [Api Ingestion Delays](https://rewindex.com/company/iterable/incidents/5z4x9mwqnmqh.md) | minor | 2019-12-23 23:00 UTC | 2019-12-24 01:59 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [Users are having issues with information updating on reports and in the Client Manager in WorkflowMax and Xero Practice Manager.](https://rewindex.com/company/xero/incidents/f881nxr7xjdm.md) | minor | 2019-12-23 23:25 UTC | 2019-12-24 01:19 UTC | resolved | | [Monday.com](https://rewindex.com/company/monday-com.md) | [Investigating issues with our automations](https://rewindex.com/company/monday-com/incidents/hr3xg166kgn9.md) | minor | 2019-12-23 23:31 UTC | 2019-12-23 23:40 UTC | resolved | | [Confluence](https://rewindex.com/company/confluence.md) | [Agile Widgets not loading on Jira Software Dashboards](https://rewindex.com/company/confluence/incidents/1c2fg87c1l81.md) | none | 2019-12-23 02:23 UTC | 2019-12-23 08:51 UTC | resolved | | [Jira](https://rewindex.com/company/jira.md) | [Agile Widgets not loading on Jira Software Dashboards](https://rewindex.com/company/jira/incidents/w44cbl268l7d.md) | none | 2019-12-23 02:23 UTC | 2019-12-23 08:49 UTC | resolved | | [Asana](https://rewindex.com/company/asana.md) | [Pageload fails](https://rewindex.com/company/asana/incidents/930kdx1306p5.md) | none | 2019-12-23 17:00 UTC | 2019-12-23 17:00 UTC | resolved | | [Lever](https://rewindex.com/company/lever.md) | [Degraded performance](https://rewindex.com/company/lever/incidents/337r099cgky0.md) | none | 2019-12-23 19:16 UTC | 2019-12-23 21:01 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS in Korea, France, Indonesia](https://rewindex.com/company/plivo/incidents/8pr0l5m0bc68.md) | maintenance | 2019-12-23 04:00 UTC | 2019-12-23 07:00 UTC | resolved | ## Cite this 15 vendor-reported incidents started on 2019-12-23 (UTC) across 12 vendors, 1 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-12-23 - Citation: Rewindex daily outage roundup, “Outages on December 23, 2019” (2019-12-23 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-12-23 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on December 23, 2019 (2019-12-23)](https://rewindex.com/outages/2019-12-23)` --- Canonical: https://rewindex.com/outages/2019-12-23 · Markdown: https://rewindex.com/outages/2019-12-23.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:54.749Z