# Outages on December 17, 2019 (UTC)

> 14 incidents started on December 17, 2019 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Squarespace); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-12-17
Last updated: 2019-12-17T22:49:00Z

- Incidents started: 14 (major/critical: 1, other: 13) across 13 vendors
- Still open from earlier days: 5 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: major 1, minor 10, none 3
- Previous day with incidents: [2019-12-16](https://rewindex.com/outages/2019-12-16.md) · Next: [2019-12-18](https://rewindex.com/outages/2019-12-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Page Editing Errors for Some Sites](https://rewindex.com/company/squarespace/incidents/y96xf02mkr85.md) | major | 2019-12-17 01:59 UTC | 2019-12-17 03:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Degradation Towards U-Mobile Malaysia](https://rewindex.com/company/twilio/incidents/fc9f4gxzz1jb.md) | minor | 2019-12-17 05:05 UTC | 2019-12-17 10:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [A subset of Outbound Calls with one-way audio issue in Mexico](https://rewindex.com/company/twilio/incidents/bdz37j35phvw.md) | minor | 2019-12-17 06:27 UTC | 2019-12-17 13:09 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Indexing and livetail Delay](https://rewindex.com/company/mezmo/incidents/ns83ntpl6cgv.md) | minor | 2019-12-17 07:43 UTC | 2019-12-17 08:54 UTC | resolved |
| [Pusher](https://rewindex.com/company/pusher.md) | [Degraded performance of presence channels](https://rewindex.com/company/pusher/incidents/3hq30623847s.md) | minor | 2019-12-17 10:08 UTC | 2019-12-17 19:13 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Delay in processing stream data](https://rewindex.com/company/lightstep/incidents/kcyy0z70v0tl.md) | minor | 2019-12-17 15:48 UTC | 2019-12-17 16:55 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Degraded performance for customers hosted in EU-Central](https://rewindex.com/company/confluence/incidents/lvmqbgwm1ftl.md) | minor | 2019-12-17 19:19 UTC | 2019-12-17 20:24 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue AT&T and Verizon US](https://rewindex.com/company/sinch/incidents/1m2zn5t91486.md) | minor | 2019-12-17 20:11 UTC | 2019-12-17 20:59 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Elipsis Menu not available for a subset of customers](https://rewindex.com/company/unbounce/incidents/7d0gpf7mw65w.md) | minor | 2019-12-17 20:59 UTC | 2019-12-17 21:26 UTC | resolved |
| [Discord](https://rewindex.com/company/discord.md) | [elevated API errors and latency](https://rewindex.com/company/discord/incidents/4dyhrgw3njyy.md) | minor | 2019-12-17 21:41 UTC | 2019-12-17 21:59 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Slow UI and API responses](https://rewindex.com/company/sentry/incidents/mn9gr265t97l.md) | minor | 2019-12-17 22:10 UTC | 2019-12-17 22:49 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [International outbound calls to Mexico affected by one-way audio issue](https://rewindex.com/company/aircall/incidents/40l9tzxtm701.md) | none | 2019-12-17 09:07 UTC | 2019-12-17 18:07 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Incoming Call failure for Voice and Zentrunk in US](https://rewindex.com/company/plivo/incidents/hlglylvsdssb.md) | none | 2019-12-17 19:30 UTC | 2019-12-17 19:30 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Degraded performance for customers hosted in EU-Central](https://rewindex.com/company/jira/incidents/m3sy63qr3zwk.md) | none | 2019-12-17 19:54 UTC | 2019-12-17 20:24 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mux](https://rewindex.com/company/mux.md) | [Incomplete Historical Metrics](https://rewindex.com/company/mux/incidents/hwjsbv31qzpy.md) | minor | 2019-12-10 14:46 UTC | 2020-01-08 02:33 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Elevated Error rates in Experimentation](https://rewindex.com/company/launchdarkly/incidents/489yplfwnzlr.md) | minor | 2019-12-16 18:20 UTC | 2019-12-17 01:20 UTC | resolved |
| [Cloudinary](https://rewindex.com/company/cloudinary.md) | [Intermittent Issue on Knowledge Base/Forum Platform](https://rewindex.com/company/cloudinary/incidents/p8c1w23d219s.md) | minor | 2019-12-16 22:22 UTC | 2019-12-17 01:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/zj9v59fvrkp3.md) | none | 2019-12-16 21:37 UTC | 2019-12-17 00:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [On Call Engineers are Investigating](https://rewindex.com/company/twilio/incidents/l4hzxj0l4xc2.md) | none | 2019-12-16 22:49 UTC | 2019-12-17 03:21 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [1Password](https://rewindex.com/company/1password.md) | [\[Scheduled\] Intermittent service unavailability](https://rewindex.com/company/1password/incidents/jclktn40c7yd.md) | maintenance | 2019-12-17 01:46 UTC | 2019-12-17 01:52 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Emergency MMS Messaging Maintenance - DFW & LAX](https://rewindex.com/company/bandwidth/incidents/bshcrgn55240.md) | maintenance | 2019-12-17 05:00 UTC | 2019-12-17 10:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance USA T-Mobile](https://rewindex.com/company/sinch/incidents/24s9y5qyclyk.md) | maintenance | 2019-12-17 07:01 UTC | 2019-12-17 11:00 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [\[Scheduled\] Scheduled Database Maintenance](https://rewindex.com/company/hotjar/incidents/rjplwzlbcd90.md) | maintenance | 2019-12-17 09:30 UTC | 2019-12-17 09:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/nk165twm8f06.md) | maintenance | 2019-12-17 10:00 UTC | 2019-12-17 12:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/mxhjqh0gkhdv.md) | maintenance | 2019-12-17 19:00 UTC | 2019-12-17 20:00 UTC | resolved |

## Cite this

14 vendor-reported incidents started on 2019-12-17 (UTC) across 13 vendors, 1 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-12-17
- Citation: Rewindex daily outage roundup, “Outages on December 17, 2019” (2019-12-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-12-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 17, 2019 (2019-12-17)](https://rewindex.com/outages/2019-12-17)`


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Canonical: https://rewindex.com/outages/2019-12-17 · Markdown: https://rewindex.com/outages/2019-12-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:55.050Z
