# Outages on December 12, 2019 (UTC)

> 25 incidents started on December 12, 2019 (UTC) on the status pages Rewindex archives, 7 labelled major or critical by the vendor (Canva, Red Hat (incl. Quay.io), ActiveCampaign); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-12-12
Last updated: 2019-12-13T17:16:00Z

- Incidents started: 25 (major/critical: 7, other: 18) across 20 vendors
- Still open from earlier days: 5 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 3, major 4, minor 8, none 10
- Previous day with incidents: [2019-12-11](https://rewindex.com/outages/2019-12-11.md) · Next: [2019-12-13](https://rewindex.com/outages/2019-12-13.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva](https://rewindex.com/company/canva.md) | [Error 403 upon Logging In to Canva](https://rewindex.com/company/canva/incidents/vkk94q737y88.md) | critical | 2019-12-12 06:49 UTC | 2019-12-12 07:18 UTC | resolved |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Search incident](https://rewindex.com/company/red-hat/incidents/fzs76r6dfwq2.md) | critical | 2019-12-12 19:02 UTC | 2019-12-12 19:30 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [ActiveCampaign.com Unavailable](https://rewindex.com/company/activecampaign/incidents/50rk8ltdt08m.md) | critical | 2019-12-12 20:26 UTC | 2019-12-12 21:05 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Issues listing deployments in the Cloud UI](https://rewindex.com/company/elastic-cloud/incidents/xhrys7m322lp.md) | major | 2019-12-12 10:19 UTC | 2019-12-12 19:21 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [QuickBooks Online experiencing connection issues](https://rewindex.com/company/quickbooks-online/incidents/hthv9vzpnwly.md) | major | 2019-12-12 19:34 UTC | 2019-12-12 20:44 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Issues loading public screenboards](https://rewindex.com/company/datadog/incidents/sytbqgq3mwbt.md) | major | 2019-12-12 21:38 UTC | 2019-12-12 21:43 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Helpdesk is unavailable](https://rewindex.com/company/gorgias/incidents/0m5tb332xhvx.md) | major | 2019-12-12 22:00 UTC | 2019-12-13 17:16 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Degradation Towards Airtel India](https://rewindex.com/company/twilio/incidents/sfkqwpbtp0mc.md) | minor | 2019-12-12 03:01 UTC | 2019-12-12 04:48 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues provisioning regulated numbers for KDDI customers](https://rewindex.com/company/twilio/incidents/xx9crvrbvfhb.md) | minor | 2019-12-12 08:27 UTC | 2019-12-12 12:18 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Service Notification: Reach API](https://rewindex.com/company/sinch/incidents/vsdll91rvct7.md) | minor | 2019-12-12 12:22 UTC | 2019-12-12 13:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues provisioning regulated numbers](https://rewindex.com/company/twilio/incidents/9837bfrn8bzq.md) | minor | 2019-12-12 14:51 UTC | 2019-12-13 04:38 UTC | resolved |
| [New Relic](https://rewindex.com/company/new-relic.md) | [New Relic UI Unavailable in US and EU Region](https://rewindex.com/company/new-relic/incidents/bwhhtvs8f0xj.md) | minor | 2019-12-12 18:12 UTC | 2019-12-12 18:26 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [General degraded performance](https://rewindex.com/company/figma/incidents/jdhb7ryvwhc1.md) | minor | 2019-12-12 19:23 UTC | 2019-12-12 19:36 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [HubSpot design manager and content editing tools are unavailable for some users](https://rewindex.com/company/hubspot/incidents/q63kvc2h6p8v.md) | minor | 2019-12-12 22:25 UTC | 2019-12-13 00:33 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Shopify data not up to date](https://rewindex.com/company/gorgias/incidents/5j0j1d9j36jt.md) | minor | 2019-12-12 23:51 UTC | 2019-12-13 06:33 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket pipelines erroring.](https://rewindex.com/company/bitbucket/incidents/klcg808r6d8d.md) | none | 2019-12-12 03:17 UTC | 2019-12-12 03:33 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [FIND issue in APAC region](https://rewindex.com/company/optimizely/incidents/cv0nych10mpy.md) | none | 2019-12-12 06:21 UTC | 2019-12-12 08:20 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Language and time zone for Jira and Confluence now comes from Atlassian account profile](https://rewindex.com/company/confluence/incidents/x9j7l676djmz.md) | none | 2019-12-12 07:41 UTC | 2019-12-12 23:23 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Language and time zone for Jira and Confluence now comes from Atlassian account profile](https://rewindex.com/company/jira/incidents/q9dll2r58c35.md) | none | 2019-12-12 07:47 UTC | 2019-12-12 23:22 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Finland delivery degradation](https://rewindex.com/company/sinch/incidents/ynn6pd3838zs.md) | none | 2019-12-12 11:06 UTC | 2019-12-12 13:54 UTC | resolved |
| [Coralogix](https://rewindex.com/company/coralogix.md) | [Switching NLB endpoints at Coralogix](https://rewindex.com/company/coralogix/incidents/mhbl4qtdsgrl.md) | none | 2019-12-12 14:10 UTC | 2019-12-12 14:10 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Git and hg operations over ssh failing](https://rewindex.com/company/bitbucket/incidents/hqm0rv1vsgr1.md) | none | 2019-12-12 17:30 UTC | 2019-12-12 17:30 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Data delay with Ad Sets collection in Facebook Ads Sources](https://rewindex.com/company/segment/incidents/6xg7y2xr4nng.md) | none | 2019-12-12 18:00 UTC | 2019-12-12 18:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice and sms delivery towards Brazil(Campo Grande, Londrina, and Vitoria)](https://rewindex.com/company/plivo/incidents/8y6cdg6vv1tr.md) | none | 2019-12-12 19:18 UTC | 2019-12-12 20:24 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [EC2 Host Failure](https://rewindex.com/company/aptible/incidents/pz20g1vxlsqq.md) | none | 2019-12-12 22:31 UTC | 2019-12-12 22:45 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Azure - potential issues with plan changes and creation of new deployments](https://rewindex.com/company/elastic-cloud/incidents/6lkxry3c6s9t.md) | major | 2019-12-11 13:44 UTC | 2019-12-12 07:07 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Unable to upgrade previously externally monitored clusters to 7.5](https://rewindex.com/company/elastic-cloud/incidents/kmqks3mfrldm.md) | minor | 2019-12-05 04:55 UTC | 2019-12-12 07:08 UTC | resolved |
| [Mux](https://rewindex.com/company/mux.md) | [Incomplete Historical Metrics](https://rewindex.com/company/mux/incidents/hwjsbv31qzpy.md) | minor | 2019-12-10 14:46 UTC | 2020-01-08 02:33 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Shopify order data not up to date](https://rewindex.com/company/gorgias/incidents/skxn2yvw81th.md) | minor | 2019-12-11 20:03 UTC | 2019-12-12 16:51 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [Multiple Sites Using Verizon (Telia) CDN Not Responding](https://rewindex.com/company/optimizely/incidents/yyr0250q0gy9.md) | none | 2019-12-11 17:14 UTC | 2019-12-12 08:41 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Planned Migration to briefly Impact Phone Number Provisioning](https://rewindex.com/company/twilio/incidents/07k5thcndl2v.md) | maintenance | 2019-12-12 02:01 UTC | 2019-12-12 04:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/t96w9y4ss9kp.md) | maintenance | 2019-12-12 05:00 UTC | 2019-12-12 10:01 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [\[Scheduled\] IP address updates for clientstream.launchdarkly.com](https://rewindex.com/company/launchdarkly/incidents/4llv9d4nkdb7.md) | maintenance | 2019-12-12 05:54 UTC | not resolved | unknown |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T Mexico - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/3vqh62k4ydzv.md) | maintenance | 2019-12-12 06:00 UTC | 2019-12-12 12:01 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Planned Maintenance - REST API](https://rewindex.com/company/sinch/incidents/krxrw7h91g4r.md) | maintenance | 2019-12-12 08:00 UTC | 2019-12-12 09:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Planned Maintenance - US3 Site](https://rewindex.com/company/sinch/incidents/l4zmvyl30mp9.md) | maintenance | 2019-12-12 09:00 UTC | 2019-12-12 12:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in South Africa](https://rewindex.com/company/plivo/incidents/7tx23wshl3wv.md) | maintenance | 2019-12-12 22:00 UTC | 2019-12-13 04:00 UTC | resolved |

## Cite this

25 vendor-reported incidents started on 2019-12-12 (UTC) across 20 vendors, 7 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-12-12
- Citation: Rewindex daily outage roundup, “Outages on December 12, 2019” (2019-12-12 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-12-12 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on December 12, 2019 (2019-12-12)](https://rewindex.com/outages/2019-12-12)`


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Canonical: https://rewindex.com/outages/2019-12-12 · Markdown: https://rewindex.com/outages/2019-12-12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:53.951Z