# Outages on December 2, 2019 (UTC) > 14 incidents started on December 2, 2019 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Help Scout, Sentry, Gorgias); 2 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-12-02 Last updated: 2019-12-03T16:51:00Z - Incidents started: 14 (major/critical: 4, other: 10) across 12 vendors - Still open from earlier days: 2 · Maintenance windows: 1 · Detected outage events: 0 - By vendor impact label: critical 1, major 3, minor 8, none 2 - Previous day with incidents: [2019-12-01](https://rewindex.com/outages/2019-12-01.md) · Next: [2019-12-03](https://rewindex.com/outages/2019-12-03.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Docs Errors](https://rewindex.com/company/help-scout/incidents/2n3pfdy4m1pz.md) | critical | 2019-12-02 16:04 UTC | 2019-12-02 17:19 UTC | resolved | | [Sentry](https://rewindex.com/company/sentry.md) | [Temporary Delay in Notification Delivery and Time Series Charts](https://rewindex.com/company/sentry/incidents/yv2w1zm107bj.md) | major | 2019-12-02 17:34 UTC | 2019-12-02 20:19 UTC | resolved | | [Gorgias](https://rewindex.com/company/gorgias.md) | [Some Outlook emails are not coming in](https://rewindex.com/company/gorgias/incidents/b2chzdh9mtl6.md) | major | 2019-12-02 20:25 UTC | 2019-12-03 16:51 UTC | resolved | | [RevenueCat](https://rewindex.com/company/revenuecat.md) | [API Incident](https://rewindex.com/company/revenuecat/incidents/8v2q5jd42kd6.md) | major | 2019-12-02 22:15 UTC | 2019-12-03 01:25 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [Some users are experiencing errors and slowness in WorkflowMax and Xero Practice Manager](https://rewindex.com/company/xero/incidents/jdm9rj03gh3n.md) | minor | 2019-12-02 01:34 UTC | 2019-12-02 02:10 UTC | resolved | | [Buildkite](https://rewindex.com/company/buildkite.md) | [Build failures and decreased performance](https://rewindex.com/company/buildkite/incidents/hnb1j4g9khyz.md) | minor | 2019-12-02 02:13 UTC | 2019-12-02 02:52 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice and sms delivery towards Brazil](https://rewindex.com/company/plivo/incidents/6vmzz7dc3f1z.md) | minor | 2019-12-02 09:01 UTC | 2019-12-02 12:02 UTC | resolved | | [Close](https://rewindex.com/company/close.md) | [Application not loading](https://rewindex.com/company/close/incidents/d235zq8t123m.md) | minor | 2019-12-02 09:47 UTC | 2019-12-02 10:37 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Outbound SMS Delivery degradation to UK Vodafone numbers](https://rewindex.com/company/twilio/incidents/2mbqrt7xbnmf.md) | minor | 2019-12-02 11:05 UTC | 2019-12-02 13:56 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Inbound call failures towards european phone numbers](https://rewindex.com/company/plivo/incidents/gfyvqbxp8zc9.md) | minor | 2019-12-02 11:50 UTC | 2019-12-02 12:06 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [MMS delivery delays to US Operators](https://rewindex.com/company/twilio/incidents/twhghw7152r8.md) | minor | 2019-12-02 16:25 UTC | 2019-12-03 06:33 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [FedEx shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/sr2vbvhv5p04.md) | minor | 2019-12-02 16:31 UTC | 2019-12-02 22:50 UTC | resolved | | [SparkPost](https://rewindex.com/company/sparkpost.md) | [Elevated reporting error rates and data processing delays for some SparkPost and SparkPost Enterprise customers (US hosted only)](https://rewindex.com/company/sparkpost/incidents/7p6fmhf9ltp2.md) | none | 2019-12-02 15:36 UTC | 2019-12-02 19:46 UTC | resolved | | [Trello](https://rewindex.com/company/trello.md) | [Trello Help section is slow or unavailable](https://rewindex.com/company/trello/incidents/74t90fwdh4h6.md) | none | 2019-12-02 16:19 UTC | 2019-12-02 17:08 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice and sms delivery towards Belgium phone numbers](https://rewindex.com/company/plivo/incidents/c70kv0vvycv3.md) | minor | 2019-11-28 16:12 UTC | 2019-12-05 13:12 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Outbound delivery failures to Israel](https://rewindex.com/company/twilio/incidents/tbgpvbmt3wmh.md) | minor | 2019-12-01 18:07 UTC | 2019-12-02 06:27 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/gflnflrwvx45.md) | maintenance | 2019-12-02 21:01 UTC | 2019-12-03 02:00 UTC | resolved | ## Cite this 14 vendor-reported incidents started on 2019-12-02 (UTC) across 12 vendors, 4 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-12-02 - Citation: Rewindex daily outage roundup, “Outages on December 2, 2019” (2019-12-02 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-12-02 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on December 2, 2019 (2019-12-02)](https://rewindex.com/outages/2019-12-02)` --- Canonical: https://rewindex.com/outages/2019-12-02 · Markdown: https://rewindex.com/outages/2019-12-02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:13:04.971Z