# Outages on November 5, 2019 (UTC)

> 14 incidents started on November 5, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Shopify, Aircall); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-11-05
Last updated: 2019-11-06T00:02:00Z

- Incidents started: 14 (major/critical: 3, other: 11) across 11 vendors
- Still open from earlier days: 9 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: major 3, minor 8, none 3
- Previous day with incidents: [2019-11-04](https://rewindex.com/outages/2019-11-04.md) · Next: [2019-11-06](https://rewindex.com/outages/2019-11-06.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Shopify](https://rewindex.com/company/shopify.md) | [Storefront and checkout down for some shops](https://rewindex.com/company/shopify/incidents/fhyrnxfs06lh.md) | major | 2019-11-05 16:51 UTC | 2019-11-05 19:02 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Delays on tickets and activities logs](https://rewindex.com/company/aircall/incidents/5wtqkwffdv4r.md) | major | 2019-11-05 18:55 UTC | 2019-11-06 00:02 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some stores unable to purchase DHL Express shipping labels.](https://rewindex.com/company/shopify/incidents/hcdcj512c03w.md) | major | 2019-11-05 19:29 UTC | 2019-11-05 21:32 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Service Notification - Singapore](https://rewindex.com/company/sinch/incidents/9pgs9cz7lsx8.md) | minor | 2019-11-05 03:24 UTC | 2019-11-05 06:31 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2019-11-05 13:42 UTC](https://rewindex.com/company/github-copilot/incidents/42hkbtl63nmn.md) | minor | 2019-11-05 13:42 UTC | 2019-11-05 20:44 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2019-11-05 13:42 UTC](https://rewindex.com/company/github/incidents/42hkbtl63nmn.md) | minor | 2019-11-05 13:42 UTC | 2019-11-05 20:44 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Sinch Operator Notification: Toll-Free Number Provider US](https://rewindex.com/company/sinch/incidents/b2xkmtc8rttp.md) | minor | 2019-11-05 16:39 UTC | 2019-11-05 21:10 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queues on our Xcode 11.1 Elite stacks](https://rewindex.com/company/bitrise/incidents/9chnpsqbgvkh.md) | minor | 2019-11-05 16:55 UTC | 2019-11-05 20:59 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Intermittent connectivity issue on Plivo Services](https://rewindex.com/company/plivo/incidents/6lx579vd0rpm.md) | minor | 2019-11-05 17:04 UTC | 2019-11-05 17:30 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Delays on tickets and activities logs](https://rewindex.com/company/aircall/incidents/1141ln0zm26k.md) | minor | 2019-11-05 17:09 UTC | 2019-11-05 18:02 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [api.bigcommerce.com: Degraded Performance](https://rewindex.com/company/bigcommerce/incidents/nph608wmmb8c.md) | minor | 2019-11-05 18:49 UTC | 2019-11-05 19:31 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [Service Disruption In Azure WestUS2](https://rewindex.com/company/confluent/incidents/wlhty5wwyc10.md) | none | 2019-11-05 03:06 UTC | 2019-11-05 05:03 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Issue with starting jobs](https://rewindex.com/company/semaphore/incidents/c08xn71yy6sj.md) | none | 2019-11-05 11:14 UTC | 2019-11-05 21:08 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Contacts lists is currently delayed for all customers](https://rewindex.com/company/hubspot/incidents/37qtlm913pfj.md) | none | 2019-11-05 17:33 UTC | 2019-11-05 17:43 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 434 (Columbia, SC)](https://rewindex.com/company/bandwidth/incidents/39phmnk07yfg.md) | critical | 2019-11-04 22:21 UTC | 2019-11-05 01:55 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issues on inbound calls on some numbers in France](https://rewindex.com/company/aircall/incidents/9tm2fwmb6czm.md) | minor | 2019-11-04 13:08 UTC | 2019-11-05 14:57 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Receiving calls in some France numbers are partially degraded](https://rewindex.com/company/twilio/incidents/s3kdbgk40qdc.md) | minor | 2019-11-04 13:46 UTC | 2019-11-05 19:57 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed Heap Connect Data](https://rewindex.com/company/heap/incidents/l99vm9b49sr0.md) | minor | 2019-11-04 15:23 UTC | 2019-11-05 05:34 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Delayed delivery of webhooks to a subset of stores](https://rewindex.com/company/bigcommerce/incidents/8kdj26m90mhj.md) | minor | 2019-11-04 15:54 UTC | 2019-11-05 01:42 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Form block submissions are experiencing delays](https://rewindex.com/company/squarespace/incidents/yjx0r92qrb6y.md) | minor | 2019-11-04 16:21 UTC | 2019-11-05 04:48 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Timeout errors on links](https://rewindex.com/company/iterable/incidents/ldkl3n3jc0kw.md) | minor | 2019-11-04 21:00 UTC | 2019-11-05 00:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays Towards Brazil Nextel (724-39)](https://rewindex.com/company/twilio/incidents/ggkfhrzq68mr.md) | minor | 2019-11-04 22:03 UTC | 2019-11-05 05:21 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards the US phone numbers in Columbia](https://rewindex.com/company/plivo/incidents/szy17cgxl5bk.md) | minor | 2019-11-04 22:32 UTC | 2019-11-05 01:58 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way  Shortcode SMS in US](https://rewindex.com/company/plivo/incidents/9d6zj5n845b6.md) | maintenance | 2019-11-05 01:00 UTC | 2019-11-05 10:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in US & Canada](https://rewindex.com/company/plivo/incidents/j44jf86fgvq6.md) | maintenance | 2019-11-05 02:00 UTC | 2019-11-05 12:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] External Maintenance - United States AT&T](https://rewindex.com/company/sinch/incidents/0b0dhw1tjm0y.md) | maintenance | 2019-11-05 02:00 UTC | 2019-11-05 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/nr9z3hynh7mk.md) | maintenance | 2019-11-05 02:01 UTC | 2019-11-05 12:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T US SMS/MMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/gdgn1gfwsflh.md) | maintenance | 2019-11-05 02:01 UTC | 2019-11-05 12:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 342 - Marquette, MI](https://rewindex.com/company/bandwidth/incidents/02688gsb8x59.md) | maintenance | 2019-11-05 05:00 UTC | 2019-11-05 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] SMS Messaging Maintenance - DFW & LAX](https://rewindex.com/company/bandwidth/incidents/t6wyq1qfgts2.md) | maintenance | 2019-11-05 05:00 UTC | 2019-11-05 07:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Sprint US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/n9ymgzvy2pf4.md) | maintenance | 2019-11-05 05:01 UTC | 2019-11-05 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/5yz71cyt0z6s.md) | maintenance | 2019-11-05 06:01 UTC | 2019-11-05 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way short-code SMS delivery delay in Australia, Mexico, South Africa, Ireland, Czech Republic, Romania, Belgium, India, Spain, Poland, Chile, Germany](https://rewindex.com/company/plivo/incidents/16dt0xf5v2vn.md) | maintenance | 2019-11-05 21:30 UTC | 2019-11-05 22:30 UTC | resolved |

## Cite this

14 vendor-reported incidents started on 2019-11-05 (UTC) across 11 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-11-05
- Citation: Rewindex daily outage roundup, “Outages on November 5, 2019” (2019-11-05 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-11-05 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on November 5, 2019 (2019-11-05)](https://rewindex.com/outages/2019-11-05)`


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Canonical: https://rewindex.com/outages/2019-11-05 · Markdown: https://rewindex.com/outages/2019-11-05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:20:51.342Z