# Outages on October 16, 2019 (UTC) > 9 incidents started on October 16, 2019 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Shopify, Xero); 5 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-10-16 Last updated: 2019-10-17T01:00:00Z - Incidents started: 9 (major/critical: 2, other: 7) across 8 vendors - Still open from earlier days: 5 · Maintenance windows: 9 · Detected outage events: 0 - By vendor impact label: critical 1, major 1, minor 6, none 1 - Previous day with incidents: [2019-10-15](https://rewindex.com/outages/2019-10-15.md) · Next: [2019-10-17](https://rewindex.com/outages/2019-10-17.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Shopify](https://rewindex.com/company/shopify.md) | [Checkout completion delayed for some stores, Storefront and Admin inaccessible](https://rewindex.com/company/shopify/incidents/87z223n07ww1.md) | critical | 2019-10-16 20:07 UTC | 2019-10-16 20:38 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [Users are unable to create Projects in Xero](https://rewindex.com/company/xero/incidents/37qc100wxz6p.md) | major | 2019-10-16 19:29 UTC | 2019-10-16 21:04 UTC | resolved | | [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Unable to create Kibana deployments in aws-eu-west-2 London](https://rewindex.com/company/elastic-cloud/incidents/7h3jnb1t43pd.md) | minor | 2019-10-16 01:37 UTC | 2019-10-16 07:04 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Intermittent DLR latencies on two-way Toll-free SMS](https://rewindex.com/company/plivo/incidents/7htq70y0hcd5.md) | minor | 2019-10-16 15:50 UTC | 2019-10-16 19:56 UTC | resolved | | [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [HelloSign/Fax site slowness](https://rewindex.com/company/dropbox-sign/incidents/3p0kn85k5n4j.md) | minor | 2019-10-16 16:19 UTC | 2019-10-16 17:12 UTC | resolved | | [Buildkite](https://rewindex.com/company/buildkite.md) | ["Stuck" jobs and logs failing to upload](https://rewindex.com/company/buildkite/incidents/zvqnwv7l1q6b.md) | minor | 2019-10-16 17:17 UTC | 2019-10-16 17:57 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Intermittent Failures for Studio Flow Execution](https://rewindex.com/company/twilio/incidents/m6y2j3whdxx2.md) | minor | 2019-10-16 17:42 UTC | 2019-10-16 18:45 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards El Salvador phone numbers in US](https://rewindex.com/company/plivo/incidents/lgq568ksygzl.md) | minor | 2019-10-16 18:42 UTC | 2019-10-16 19:51 UTC | resolved | | [Wise](https://rewindex.com/company/wise.md) | [Card Payments - Partial Downtime](https://rewindex.com/company/wise/incidents/3kc48zbdly3m.md) | none | 2019-10-16 13:44 UTC | 2019-10-16 13:53 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Buildkite](https://rewindex.com/company/buildkite.md) | [Agent API Connection Issues](https://rewindex.com/company/buildkite/incidents/6gn9t3kky309.md) | critical | 2019-10-15 23:32 UTC | 2019-10-16 01:00 UTC | resolved | | [Mapbox](https://rewindex.com/company/mapbox.md) | [Partial outage in live speeds](https://rewindex.com/company/mapbox/incidents/gdxx4yjy6tz8.md) | major | 2019-10-15 23:28 UTC | 2019-10-16 01:50 UTC | resolved | | [Mixpanel](https://rewindex.com/company/mixpanel.md) | [BigQuery export delays](https://rewindex.com/company/mixpanel/incidents/v4lqp22rj78t.md) | minor | 2019-10-12 20:06 UTC | 2019-10-24 14:10 UTC | resolved | | [Mixpanel](https://rewindex.com/company/mixpanel.md) | [INTERMITTENT RAW EXPORT API ERRORS](https://rewindex.com/company/mixpanel/incidents/24k21g4lr1vz.md) | minor | 2019-10-15 01:13 UTC | 2019-10-17 21:53 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Live View data in admin delayed](https://rewindex.com/company/shopify/incidents/05j122826fd7.md) | minor | 2019-10-15 15:09 UTC | 2019-10-16 08:46 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/6f34z5hmmc01.md) | maintenance | 2019-10-16 01:00 UTC | 2019-10-16 10:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] EVS (911) Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/0xh0dflz25h7.md) | maintenance | 2019-10-16 04:00 UTC | 2019-10-16 05:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] DFW Maintenance - Caller ID (CNAM)](https://rewindex.com/company/bandwidth/incidents/hplzcgzfn8v8.md) | maintenance | 2019-10-16 04:00 UTC | 2019-10-16 05:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Edge Proxy Maintenance - JFK & LAX](https://rewindex.com/company/bandwidth/incidents/6gfvlg11fmqt.md) | maintenance | 2019-10-16 04:01 UTC | 2019-10-16 06:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/3n3b0g5jpy91.md) | maintenance | 2019-10-16 05:00 UTC | 2019-10-16 11:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/6d20g2f74q70.md) | maintenance | 2019-10-16 07:00 UTC | 2019-10-16 10:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] T-Mobile US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/59p2fg0grhbn.md) | maintenance | 2019-10-16 07:00 UTC | 2019-10-16 10:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Megafon Russia - SMS Carrier Maintenance - 16 October 2019 13:00 PDT - 16 October 2019 18:00 PDT](https://rewindex.com/company/twilio/incidents/km7jdzdjlmvt.md) | maintenance | 2019-10-16 20:00 UTC | 2019-10-17 01:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Beeline Russia - SMS Carrier Maintenance - 16 October 2019 14:00 PDT - 16 October 2019 17:00 PDT](https://rewindex.com/company/twilio/incidents/y113j856yyrs.md) | maintenance | 2019-10-16 21:00 UTC | 2019-10-17 00:00 UTC | resolved | ## Cite this 9 vendor-reported incidents started on 2019-10-16 (UTC) across 8 vendors, 2 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-10-16 - Citation: Rewindex daily outage roundup, “Outages on October 16, 2019” (2019-10-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-10-16 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on October 16, 2019 (2019-10-16)](https://rewindex.com/outages/2019-10-16)` --- Canonical: https://rewindex.com/outages/2019-10-16 · Markdown: https://rewindex.com/outages/2019-10-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:15:39.650Z