# Outages on September 16, 2019 (UTC)

> 18 incidents started on September 16, 2019 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Twilio, Bandwidth, Iterable); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-09-16
Last updated: 2019-09-18T13:11:00Z

- Incidents started: 18 (major/critical: 5, other: 13) across 15 vendors
- Still open from earlier days: 4 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: critical 3, major 2, minor 11, none 2
- Previous day with incidents: [2019-09-15](https://rewindex.com/outages/2019-09-15.md) · Next: [2019-09-17](https://rewindex.com/outages/2019-09-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [Errors Accessing Twilio Customer Support Systems](https://rewindex.com/company/twilio/incidents/tzpcr7dq4rsx.md) | critical | 2019-09-16 18:45 UTC | 2019-09-16 20:32 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 434 -Columbia, SC](https://rewindex.com/company/bandwidth/incidents/ncz2w6k2qvth.md) | critical | 2019-09-16 20:13 UTC | 2019-09-17 23:04 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Iterable Network Issues](https://rewindex.com/company/iterable/incidents/22bc5fylv48t.md) | critical | 2019-09-16 23:17 UTC | 2019-09-17 02:43 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Track and Engage API Endpoints Partially Unavailable](https://rewindex.com/company/mixpanel/incidents/g7l1326mnpd4.md) | major | 2019-09-16 12:54 UTC | 2019-09-16 21:30 UTC | resolved |
| [Lightstep (ServiceNow Cloud Observability)](https://rewindex.com/company/lightstep.md) | [Partial Satellite \<=\> SaaS Communication Outage](https://rewindex.com/company/lightstep/incidents/qmzf4g0hphxj.md) | major | 2019-09-16 22:16 UTC | 2019-09-16 22:16 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queues on our Xcode standard and elite stacks](https://rewindex.com/company/bitrise/incidents/7nrhvnk91ljj.md) | minor | 2019-09-16 15:04 UTC | 2019-09-16 17:00 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [\[Feature/System\] Elevated Error Rates](https://rewindex.com/company/squarespace/incidents/pjt4wpyrw9ws.md) | minor | 2019-09-16 16:01 UTC | 2019-09-17 01:37 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Increased response time for Search requests](https://rewindex.com/company/bigcommerce/incidents/z4cd9j216h6w.md) | minor | 2019-09-16 16:03 UTC | 2019-09-16 17:59 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [Avalara address validation issue](https://rewindex.com/company/chargebee/incidents/21h5z9b4zttr.md) | minor | 2019-09-16 16:06 UTC | 2019-09-18 13:11 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Wholesale channel not loading](https://rewindex.com/company/shopify/incidents/73clwxqck6b1.md) | minor | 2019-09-16 16:49 UTC | 2019-09-16 18:31 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [Support Connectivity](https://rewindex.com/company/mailgun/incidents/bhw331xd1g80.md) | minor | 2019-09-16 18:17 UTC | 2019-09-16 21:24 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Support & Ticketing Portal](https://rewindex.com/company/bandwidth/incidents/8f7fgk95jzy2.md) | minor | 2019-09-16 18:21 UTC | 2019-09-16 20:12 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Elevated level of errors accessing Usage records](https://rewindex.com/company/twilio/incidents/pky0s0r9v3cg.md) | minor | 2019-09-16 19:21 UTC | 2019-09-16 19:39 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Live tail and indexing delay](https://rewindex.com/company/mezmo/incidents/1w6j26vr45bc.md) | minor | 2019-09-16 19:58 UTC | 2019-09-16 21:08 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Columbia phone numbers in US](https://rewindex.com/company/plivo/incidents/jpwggd7md8vw.md) | minor | 2019-09-16 20:26 UTC | 2019-09-17 23:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issue with Credit Cards Processing](https://rewindex.com/company/twilio/incidents/bt7j9pmkqtvj.md) | minor | 2019-09-16 23:11 UTC | 2019-09-17 09:35 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [High API latency affecting some web requests](https://rewindex.com/company/netlify/incidents/fp7ght5fksrj.md) | none | 2019-09-16 10:10 UTC | 2019-09-16 10:10 UTC | resolved |
| [Confluent](https://rewindex.com/company/confluent.md) | [KSQL Provisioning Unavailable](https://rewindex.com/company/confluent/incidents/jrg7v8x77gjf.md) | none | 2019-09-16 20:44 UTC | 2019-09-16 23:39 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md) | [Downloads incident.](https://rewindex.com/company/red-hat/incidents/18hs57pj54t3.md) | major | 2019-09-12 14:55 UTC | 2019-09-27 13:19 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Page header on a Published Page not visible](https://rewindex.com/company/confluence/incidents/szk9m1ycnhl8.md) | major | 2019-09-12 18:57 UTC | 2019-09-16 18:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery degradation towards NRJ Mobile Network, France](https://rewindex.com/company/twilio/incidents/nc5frdxfx0rp.md) | minor | 2019-09-15 20:54 UTC | 2019-09-16 09:36 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delays in Event Processing, Flow Triggering & Segmentation](https://rewindex.com/company/klaviyo/incidents/7sg5z1yjqthb.md) | minor | 2019-09-15 21:56 UTC | 2019-09-16 16:19 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Fort Smith in the US](https://rewindex.com/company/plivo/incidents/2106jfzs0k6r.md) | maintenance | 2019-09-16 05:00 UTC | 2019-09-16 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Bloomington & Cincinnati in the US](https://rewindex.com/company/plivo/incidents/sp84g5ry3wr6.md) | maintenance | 2019-09-16 05:00 UTC | 2019-09-16 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 526 - Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/4rgrr5j76lb4.md) | maintenance | 2019-09-16 05:00 UTC | 2019-09-16 11:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3m9tcw3y1bxf.md) | maintenance | 2019-09-16 05:00 UTC | 2019-09-16 10:00 UTC | resolved |

## Cite this

18 vendor-reported incidents started on 2019-09-16 (UTC) across 15 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-09-16
- Citation: Rewindex daily outage roundup, “Outages on September 16, 2019” (2019-09-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-09-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 16, 2019 (2019-09-16)](https://rewindex.com/outages/2019-09-16)`


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Canonical: https://rewindex.com/outages/2019-09-16 · Markdown: https://rewindex.com/outages/2019-09-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:53:01.057Z