# Outages on September 5, 2019 (UTC)

> 17 incidents started on September 5, 2019 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (QuickBooks Online, Gorgias, Shopify); 2 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-09-05
Last updated: 2019-09-10T17:00:00Z

- Incidents started: 17 (major/critical: 4, other: 13) across 12 vendors
- Still open from earlier days: 2 · Maintenance windows: 18 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 10, none 3
- Previous day with incidents: [2019-09-04](https://rewindex.com/outages/2019-09-04.md) · Next: [2019-09-06](https://rewindex.com/outages/2019-09-06.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are unable to access reports in QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/3q5g7y2t5fsm.md) | critical | 2019-09-05 16:01 UTC | 2019-09-05 18:16 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Facebook comments on some posts are not imported](https://rewindex.com/company/gorgias/incidents/p4j77fmh90gh.md) | major | 2019-09-05 01:40 UTC | 2019-09-10 17:00 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify Payments not capturing payments](https://rewindex.com/company/shopify/incidents/95d6bq3845dm.md) | major | 2019-09-05 18:00 UTC | 2019-09-05 19:46 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Confluence Cloud pages are intermittently unresponsive on Chrome browser](https://rewindex.com/company/confluence/incidents/nnhq50dft634.md) | major | 2019-09-05 22:32 UTC | 2019-09-10 00:20 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/zmg8bqrdks65.md) | minor | 2019-09-05 02:06 UTC | 2019-09-05 02:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery degradation towards AT&T, Mexico](https://rewindex.com/company/twilio/incidents/2brsc6k81vgq.md) | minor | 2019-09-05 06:26 UTC | 2019-09-05 09:36 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [We are seeing an increase in "delays"/4xx errors on outbound message delivery to yahoo recipients for some SparkPost and SparkPost Enterprise customers (US +EU)](https://rewindex.com/company/sparkpost/incidents/d2d6zvg7cdls.md) | minor | 2019-09-05 06:43 UTC | 2019-09-05 07:49 UTC | resolved |
| [Confluence](https://rewindex.com/company/confluence.md) | [Page tree not loading for anonymous users in Confluence Cloud.](https://rewindex.com/company/confluence/incidents/dstk7vy4wcl8.md) | minor | 2019-09-05 07:28 UTC | 2019-09-05 09:33 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/64mznk8b0wzv.md) | minor | 2019-09-05 14:03 UTC | 2019-09-05 14:58 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queues on our Xcode 10.3 stacks](https://rewindex.com/company/bitrise/incidents/qydz807px2d7.md) | minor | 2019-09-05 15:54 UTC | 2019-09-05 16:53 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Web admin degraded performance](https://rewindex.com/company/shopify/incidents/f26rs04pkr0s.md) | minor | 2019-09-05 17:21 UTC | 2019-09-05 18:50 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Campaign Sending Delay](https://rewindex.com/company/activecampaign/incidents/wsvr9jgydwlf.md) | minor | 2019-09-05 18:01 UTC | 2019-09-05 19:40 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Wireless connectivity issues in Chile](https://rewindex.com/company/twilio/incidents/r83s5g15zklb.md) | minor | 2019-09-05 18:17 UTC | 2019-09-05 23:57 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Delayed emails to users from the platform](https://rewindex.com/company/elastic-cloud/incidents/t4lmp6vn8h66.md) | minor | 2019-09-05 19:53 UTC | 2019-09-05 20:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Retroactive: SMS delivery degradation for a subset of US shortcodes](https://rewindex.com/company/twilio/incidents/n5h5cxm5q97g.md) | none | 2019-09-05 15:37 UTC | 2019-09-05 15:37 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity issues - Dallas, Atlanta, Linode Manager, Linode API](https://rewindex.com/company/linode-akamai/incidents/t3srjk1fdgc3.md) | none | 2019-09-05 16:24 UTC | 2019-09-05 17:43 UTC | resolved |
| [Netlify](https://rewindex.com/company/netlify.md) | [Reported Build Issues](https://rewindex.com/company/netlify/incidents/8psfxrfgddk5.md) | none | 2019-09-05 16:40 UTC | 2019-09-05 16:40 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Scheduled Migration 2019-09-04 18:00 UTC](https://rewindex.com/company/mezmo/incidents/tdm0t2hdxtwh.md) | none | 2019-09-04 08:57 UTC | 2019-09-06 17:29 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Lines Not Properly Parsed](https://rewindex.com/company/mezmo/incidents/7ynr6zsbfgmf.md) | none | 2019-09-04 17:16 UTC | 2019-09-05 02:26 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Backups Maintenance - EU-West (London)](https://rewindex.com/company/linode-akamai/incidents/7npnknbgvqhr.md) | maintenance | 2019-09-05 00:00 UTC | 2019-09-05 02:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Toll-free SMS & Regular SMS in US : AT&T](https://rewindex.com/company/plivo/incidents/g0dx2yxpcr64.md) | maintenance | 2019-09-05 02:00 UTC | 2019-09-05 11:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/xc35gz7slfn8.md) | maintenance | 2019-09-05 02:00 UTC | 2019-09-05 11:01 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Backups Maintenance - US-Southeast (Atlanta)](https://rewindex.com/company/linode-akamai/incidents/6v5qwbfmmsn5.md) | maintenance | 2019-09-05 02:00 UTC | 2019-09-05 04:00 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [\[Scheduled\] AWS Direct Connect Maintenance - No Impact Expected](https://rewindex.com/company/braze/incidents/q7lcgqrkd871.md) | maintenance | 2019-09-05 03:01 UTC | 2019-09-05 11:02 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Augusta in the US](https://rewindex.com/company/plivo/incidents/4y78rb444j24.md) | maintenance | 2019-09-05 04:00 UTC | 2019-09-05 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Augusta in the US](https://rewindex.com/company/plivo/incidents/q5qf5jysww84.md) | maintenance | 2019-09-05 04:00 UTC | 2019-09-05 09:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 442 - Augusta, GA](https://rewindex.com/company/bandwidth/incidents/8r5vp7016xd3.md) | maintenance | 2019-09-05 04:00 UTC | 2019-09-05 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 442 - Augusta, GA](https://rewindex.com/company/bandwidth/incidents/r47b7sjh7p1h.md) | maintenance | 2019-09-05 04:00 UTC | 2019-09-05 09:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Linode Backups Maintenance - US-Central (Dallas)](https://rewindex.com/company/linode-akamai/incidents/v82nxczmgkg6.md) | maintenance | 2019-09-05 04:00 UTC | 2019-09-05 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Shortcode SMS Carrier Maintenance Towards Sprint US](https://rewindex.com/company/twilio/incidents/9jst2j9m63vb.md) | maintenance | 2019-09-05 04:12 UTC | 2019-09-05 11:12 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound calls in Bloomington & Cincinnati in the US](https://rewindex.com/company/plivo/incidents/hjmyz7tc0gnr.md) | maintenance | 2019-09-05 05:00 UTC | 2019-09-05 11:02 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Saginaw in the US](https://rewindex.com/company/plivo/incidents/x27d5kf9cmch.md) | maintenance | 2019-09-05 05:00 UTC | 2019-09-05 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/zm0sdm425hc3.md) | maintenance | 2019-09-05 05:00 UTC | 2019-09-05 11:02 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/4vh4m3pzblmg.md) | maintenance | 2019-09-05 05:00 UTC | 2019-09-05 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T US SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/g1cg3m6fcvpt.md) | maintenance | 2019-09-05 05:12 UTC | 2019-09-05 11:02 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/kp45tf1lb4dc.md) | maintenance | 2019-09-05 17:30 UTC | 2019-09-05 18:30 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [\[Scheduled\] Scheduled maintenance for the audit log](https://rewindex.com/company/launchdarkly/incidents/p2gcxkxpvbby.md) | maintenance | 2019-09-05 21:00 UTC | 2019-09-05 21:20 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2019-09-05 (UTC) across 12 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-09-05
- Citation: Rewindex daily outage roundup, “Outages on September 5, 2019” (2019-09-05 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-09-05 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on September 5, 2019 (2019-09-05)](https://rewindex.com/outages/2019-09-05)`


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Canonical: https://rewindex.com/outages/2019-09-05 · Markdown: https://rewindex.com/outages/2019-09-05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:46.984Z