# Outages on August 20, 2019 (UTC) > 12 incidents started on August 20, 2019 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Mezmo, Sanity); 4 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-08-20 Last updated: 2019-08-21T00:30:00Z - Incidents started: 12 (major/critical: 2, other: 10) across 8 vendors - Still open from earlier days: 4 · Maintenance windows: 4 · Detected outage events: 0 - By vendor impact label: critical 1, major 1, minor 6, none 4 - Previous day with incidents: [2019-08-19](https://rewindex.com/outages/2019-08-19.md) · Next: [2019-08-21](https://rewindex.com/outages/2019-08-21.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Mezmo](https://rewindex.com/company/mezmo.md) | [App.logdna.com is currently unavailable](https://rewindex.com/company/mezmo/incidents/tkryfq1xzkdx.md) | critical | 2019-08-20 20:20 UTC | 2019-08-20 20:28 UTC | resolved | | [Sanity](https://rewindex.com/company/sanity.md) | [Elevated error rates](https://rewindex.com/company/sanity/incidents/2x65prx3s8fp.md) | major | 2019-08-20 01:41 UTC | 2019-08-20 01:59 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [REST API errors sending and receiving WhatsApp messages](https://rewindex.com/company/twilio/incidents/bvwnfdzppl6t.md) | minor | 2019-08-20 01:00 UTC | 2019-08-20 03:02 UTC | resolved | | [Discord](https://rewindex.com/company/discord.md) | [Elevated Errors when Sending Direct Messages](https://rewindex.com/company/discord/incidents/5w0cq5l8f8xc.md) | minor | 2019-08-20 06:33 UTC | 2019-08-20 07:03 UTC | resolved | | [Bitrise](https://rewindex.com/company/bitrise.md) | [Elevated error rates on Bitrise API](https://rewindex.com/company/bitrise/incidents/0yjk2nxf67rb.md) | minor | 2019-08-20 09:46 UTC | 2019-08-20 10:11 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays to Megafon handsets in Russia](https://rewindex.com/company/twilio/incidents/52njxp145kfp.md) | minor | 2019-08-20 13:50 UTC | 2019-08-20 16:19 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Inbound calls degraded to subset of Brazil toll free numbers](https://rewindex.com/company/twilio/incidents/4fnqxf5v1mn4.md) | minor | 2019-08-20 16:42 UTC | 2019-08-21 00:11 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Slow response times](https://rewindex.com/company/bigcommerce/incidents/7xlh17wkmww2.md) | minor | 2019-08-20 23:31 UTC | 2019-08-20 23:39 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Telenor Denmark](https://rewindex.com/company/twilio/incidents/fb98wrrckdtq.md) | none | 2019-08-20 15:31 UTC | 2019-08-20 16:37 UTC | resolved | | [Squarespace](https://rewindex.com/company/squarespace.md) | [Customers unable to switch templates](https://rewindex.com/company/squarespace/incidents/jdx9bd2rh91f.md) | none | 2019-08-20 18:52 UTC | 2019-08-20 22:05 UTC | resolved | | [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Unable to Login](https://rewindex.com/company/mixpanel/incidents/z8d6kglsmy1f.md) | none | 2019-08-20 20:21 UTC | 2019-08-20 22:05 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [FINAL WARNING OF SOFTLAYER HOSTING DEPRECATION, 8/21/2019](https://rewindex.com/company/bigcommerce/incidents/qbr6rvcnymdz.md) | none | 2019-08-20 21:58 UTC | 2019-08-20 21:58 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Delay in processing Flag Insights](https://rewindex.com/company/launchdarkly/incidents/lhcs369lp5xj.md) | major | 2019-08-19 21:35 UTC | 2019-08-20 00:52 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Latvia phone numbers in Europe](https://rewindex.com/company/plivo/incidents/95cbtpfjv0kc.md) | minor | 2019-08-19 14:00 UTC | 2019-08-20 08:54 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Google Auth login issues](https://rewindex.com/company/smartsheet/incidents/21gt1tb9wrrn.md) | none | 2019-08-19 19:07 UTC | 2019-08-20 08:05 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Temporary SMS Delivery Receipt Degradation](https://rewindex.com/company/twilio/incidents/80cjjk8w5b76.md) | none | 2019-08-19 23:16 UTC | 2019-08-20 01:45 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Pleasantville, Lynchburg, Marquette, Abilene & Fargo in the US](https://rewindex.com/company/plivo/incidents/zbcfb3pmnmth.md) | maintenance | 2019-08-20 04:00 UTC | 2019-08-20 10:00 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/xv5v8hkkzjth.md) | maintenance | 2019-08-20 04:00 UTC | 2019-08-20 10:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Change to "address" parameter in Phone Number Provisioning API](https://rewindex.com/company/twilio/incidents/2gpzpvx7hnsn.md) | maintenance | 2019-08-20 07:00 UTC | 2019-08-20 10:00 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting inbound voice in India](https://rewindex.com/company/plivo/incidents/3rdr24ng9c0h.md) | maintenance | 2019-08-20 18:30 UTC | 2019-08-21 00:30 UTC | resolved | ## Cite this 12 vendor-reported incidents started on 2019-08-20 (UTC) across 8 vendors, 2 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-08-20 - Citation: Rewindex daily outage roundup, “Outages on August 20, 2019” (2019-08-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-08-20 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on August 20, 2019 (2019-08-20)](https://rewindex.com/outages/2019-08-20)` --- Canonical: https://rewindex.com/outages/2019-08-20 · Markdown: https://rewindex.com/outages/2019-08-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:27.904Z