# Outages on August 5, 2019 (UTC)

> 14 incidents started on August 5, 2019 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Bandwidth, Mixpanel, Aircall); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-08-05
Last updated: 2019-08-05T23:22:00Z

- Incidents started: 14 (major/critical: 4, other: 10) across 13 vendors
- Still open from earlier days: 4 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 7, none 3
- Previous day with incidents: [2019-08-04](https://rewindex.com/outages/2019-08-04.md) · Next: [2019-08-06](https://rewindex.com/outages/2019-08-06.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 338 - (Bloomington, IN\|Columbus, IN\|Vincennes, IN)](https://rewindex.com/company/bandwidth/incidents/8xmglyrg3h1z.md) | critical | 2019-08-05 05:18 UTC | 2019-08-05 10:55 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Unable to log in](https://rewindex.com/company/mixpanel/incidents/jz1q4n9ngyxh.md) | major | 2019-08-05 09:43 UTC | 2019-08-05 11:48 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue on Outbound calls](https://rewindex.com/company/aircall/incidents/x2n3stk9c8w8.md) | major | 2019-08-05 11:32 UTC | 2019-08-05 11:46 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/630ybfnvqszb.md) | major | 2019-08-05 22:02 UTC | 2019-08-05 23:22 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Slower than normal performance with increased error rate](https://rewindex.com/company/bigcommerce/incidents/tw21yx2l5hjd.md) | minor | 2019-08-05 02:55 UTC | 2019-08-05 03:14 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Bloomington,Columbus & Vincennes phone numbers in US](https://rewindex.com/company/plivo/incidents/njk81nxjxql2.md) | minor | 2019-08-05 05:47 UTC | 2019-08-05 11:00 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Outbound calls not going through to some mobile carriers in Vietnam](https://rewindex.com/company/dialpad/incidents/7lxshby3hz0r.md) | minor | 2019-08-05 08:17 UTC | 2019-08-05 09:57 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Elevated error rates in the Frankfurt region](https://rewindex.com/company/logz-io/incidents/z0tt4gsppwqn.md) | minor | 2019-08-05 10:42 UTC | 2019-08-05 10:59 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Delay in Email Sending](https://rewindex.com/company/iterable/incidents/03nznqn7bgpc.md) | minor | 2019-08-05 16:03 UTC | 2019-08-05 19:02 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Dashboard](https://rewindex.com/company/bandwidth/incidents/y09mkmqthdwn.md) | minor | 2019-08-05 17:17 UTC | 2019-08-05 20:11 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Degraded performance with SSL provisioning](https://rewindex.com/company/statuspage/incidents/rr25420yccg4.md) | minor | 2019-08-05 20:29 UTC | 2019-08-05 22:58 UTC | resolved |
| [Wise](https://rewindex.com/company/wise.md) | [Website and app - downtime](https://rewindex.com/company/wise/incidents/pwdj4vgpgkmz.md) | none | 2019-08-05 09:28 UTC | 2019-08-05 10:30 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Funnel data not being processed](https://rewindex.com/company/hotjar/incidents/bhvs883m548p.md) | none | 2019-08-05 10:04 UTC | 2019-08-05 10:04 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Authy 2FA Issue](https://rewindex.com/company/twilio/incidents/ptfq1k19xbd6.md) | none | 2019-08-05 15:48 UTC | 2019-08-05 15:48 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Heap](https://rewindex.com/company/heap.md) | [Appcues/Chameleon data missing](https://rewindex.com/company/heap/incidents/8l9nrfqmv4jk.md) | minor | 2019-08-01 20:29 UTC | 2019-08-07 20:44 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Issues to +372821 numbers in Estonia](https://rewindex.com/company/twilio/incidents/cl1lk3tpghl1.md) | minor | 2019-08-02 13:33 UTC | 2019-08-05 09:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery degradation towards a subset of Indonesia Handsets](https://rewindex.com/company/twilio/incidents/1rdy88g4z3sn.md) | minor | 2019-08-04 23:42 UTC | 2019-08-05 01:41 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet Labs Error](https://rewindex.com/company/smartsheet/incidents/7s4jlwyctsyb.md) | none | 2019-08-04 18:41 UTC | 2019-08-05 10:56 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T Mexico - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/cyx8gs239tj9.md) | maintenance | 2019-08-05 05:00 UTC | 2019-08-05 11:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound voice affecting multiple countries.](https://rewindex.com/company/plivo/incidents/ktxydr4vmzt9.md) | maintenance | 2019-08-05 21:45 UTC | 2019-08-05 23:00 UTC | resolved |

## Cite this

14 vendor-reported incidents started on 2019-08-05 (UTC) across 13 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-08-05
- Citation: Rewindex daily outage roundup, “Outages on August 5, 2019” (2019-08-05 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-08-05 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 5, 2019 (2019-08-05)](https://rewindex.com/outages/2019-08-05)`


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Canonical: https://rewindex.com/outages/2019-08-05 · Markdown: https://rewindex.com/outages/2019-08-05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:45.945Z
