# Outages on August 2, 2019 (UTC)

> 14 incidents started on August 2, 2019 (UTC) on the status pages Rewindex archives, 6 labelled major or critical by the vendor (BigCommerce, QuickBooks Online, RevenueCat); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-08-02
Last updated: 2019-08-05T09:10:00Z

- Incidents started: 14 (major/critical: 6, other: 8) across 9 vendors
- Still open from earlier days: 6 · Maintenance windows: 3 · Detected outage events: 0
- By vendor impact label: critical 2, major 4, minor 4, none 4
- Previous day with incidents: [2019-08-01](https://rewindex.com/outages/2019-08-01.md) · Next: [2019-08-03](https://rewindex.com/outages/2019-08-03.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/3kdgkspz2gxs.md) | critical | 2019-08-02 10:43 UTC | 2019-08-02 11:58 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are encountering errors when using Intuit Online Payroll Products](https://rewindex.com/company/quickbooks-online/incidents/lklwqp4mm3ml.md) | critical | 2019-08-02 20:07 UTC | 2019-08-02 22:27 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Partial API Outage](https://rewindex.com/company/revenuecat/incidents/9vfcxd7ds3k3.md) | major | 2019-08-02 00:15 UTC | 2019-08-02 00:29 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/7cc6dkvy0l8l.md) | major | 2019-08-02 01:25 UTC | 2019-08-02 01:49 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Customers are unable add or refresh accounts with Chase Bank. (All Products)](https://rewindex.com/company/quickbooks-online/incidents/hbj162t6l737.md) | major | 2019-08-02 15:27 UTC | 2019-08-02 21:56 UTC | resolved |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Emails coming from Outlook and Mailgun are delayed. Shopify, Recharge, and Smile data might not be up-to-date in Gorgias.](https://rewindex.com/company/gorgias/incidents/4tjv8t0m9h8p.md) | major | 2019-08-02 21:22 UTC | 2019-08-02 21:41 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Issues to +372821 numbers in Estonia](https://rewindex.com/company/twilio/incidents/cl1lk3tpghl1.md) | minor | 2019-08-02 13:33 UTC | 2019-08-05 09:10 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Slow response times](https://rewindex.com/company/bigcommerce/incidents/6z4qy1j33tx4.md) | minor | 2019-08-02 18:13 UTC | 2019-08-02 18:28 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Delay in processing Flag Insights](https://rewindex.com/company/launchdarkly/incidents/fq4d13l4n342.md) | minor | 2019-08-02 22:04 UTC | 2019-08-03 00:45 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on outbound Shortcode SMS to T-Mobile phone numbers in US](https://rewindex.com/company/plivo/incidents/c0g3g9z7pb7m.md) | minor | 2019-08-02 23:16 UTC | 2019-08-02 23:49 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Degraded performance for inbound sip calls](https://rewindex.com/company/plivo/incidents/zwghrmh6fm4l.md) | none | 2019-08-02 11:20 UTC | 2019-08-02 11:20 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [API Contact Sync V3 Endpoint Issue](https://rewindex.com/company/activecampaign/incidents/bzkjnv19d0m0.md) | none | 2019-08-02 12:44 UTC | 2019-08-02 13:58 UTC | resolved |
| [PyPI (Python Infrastructure)](https://rewindex.com/company/pypi.md) | [Packaging Guide, Dev Guide, and PyPA documentation unavailable.](https://rewindex.com/company/pypi/incidents/zygdmhsngvth.md) | none | 2019-08-02 16:39 UTC | 2019-08-02 18:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Authy 2FA Issue](https://rewindex.com/company/twilio/incidents/1pstzn561qcw.md) | none | 2019-08-02 21:23 UTC | 2019-08-02 21:23 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Jira](https://rewindex.com/company/jira.md) | [Intermittent errors retrieving user details in Jira](https://rewindex.com/company/jira/incidents/mvpxzprry967.md) | major | 2019-08-01 15:20 UTC | 2019-08-02 14:52 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Impacted Login Issues and Email Campaigns outage](https://rewindex.com/company/squarespace/incidents/ghqkhyrpzd7x.md) | major | 2019-08-01 23:59 UTC | 2019-08-02 00:54 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Session Processing Delayed](https://rewindex.com/company/logrocket/incidents/vhtmfsqcpvmt.md) | minor | 2019-08-01 15:01 UTC | 2019-08-02 00:54 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are not getting verification codes when selecting text message option when logging into Intuit products](https://rewindex.com/company/quickbooks-online/incidents/904059l2nnsy.md) | minor | 2019-08-01 17:51 UTC | 2019-08-02 13:55 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Appcues/Chameleon data missing](https://rewindex.com/company/heap/incidents/8l9nrfqmv4jk.md) | minor | 2019-08-01 20:29 UTC | 2019-08-07 20:44 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [V1 Application Platform Isolated Inbound Messaging Incident](https://rewindex.com/company/bandwidth/incidents/sk0hdy2sbr7q.md) | minor | 2019-08-01 23:14 UTC | 2019-08-02 02:23 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US :  T-Mobile](https://rewindex.com/company/plivo/incidents/vkxw6scyf92x.md) | maintenance | 2019-08-02 06:01 UTC | 2019-08-02 10:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] T-Mobile US - SMS Carrier Maintenance -  23:00 PDT 8/1/2019 -  03:00 PDT 8/2/2019](https://rewindex.com/company/twilio/incidents/p4qgwh18z5jj.md) | maintenance | 2019-08-02 08:18 UTC | 2019-08-02 10:01 UTC | resolved |
| [crates.io](https://rewindex.com/company/crates-io.md) | [\[Scheduled\] crates.io database maintenance](https://rewindex.com/company/crates-io/incidents/g1yc5qbbkz8g.md) | maintenance | 2019-08-02 19:01 UTC | 2019-08-02 19:05 UTC | resolved |

## Cite this

14 vendor-reported incidents started on 2019-08-02 (UTC) across 9 vendors, 6 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-08-02
- Citation: Rewindex daily outage roundup, “Outages on August 2, 2019” (2019-08-02 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-08-02 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 2, 2019 (2019-08-02)](https://rewindex.com/outages/2019-08-02)`


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Canonical: https://rewindex.com/outages/2019-08-02 · Markdown: https://rewindex.com/outages/2019-08-02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:31.948Z