# Outages on August 1, 2019 (UTC)

> 18 incidents started on August 1, 2019 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (Asana, Jira, BigCommerce); 5 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-08-01
Last updated: 2019-08-07T20:44:00Z

- Incidents started: 18 (major/critical: 5, other: 13) across 18 vendors
- Still open from earlier days: 5 · Maintenance windows: 6 · Detected outage events: 0
- By vendor impact label: critical 1, major 4, minor 8, none 5
- Previous day with incidents: [2019-07-31](https://rewindex.com/outages/2019-07-31.md) · Next: [2019-08-02](https://rewindex.com/outages/2019-08-02.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Asana](https://rewindex.com/company/asana.md) | [Asana Down](https://rewindex.com/company/asana/incidents/d5qff3934v5z.md) | critical | 2019-08-01 20:46 UTC | 2019-08-01 21:45 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Intermittent errors retrieving user details in Jira](https://rewindex.com/company/jira/incidents/mvpxzprry967.md) | major | 2019-08-01 15:20 UTC | 2019-08-02 14:52 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Payments requests to Cybersource resulting in errors](https://rewindex.com/company/bigcommerce/incidents/pwbbnn3ynhkv.md) | major | 2019-08-01 16:37 UTC | 2019-08-01 18:46 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Campaign Sending Issue](https://rewindex.com/company/activecampaign/incidents/rvwrryxmc3xn.md) | major | 2019-08-01 20:22 UTC | 2019-08-01 22:01 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Impacted Login Issues and Email Campaigns outage](https://rewindex.com/company/squarespace/incidents/ghqkhyrpzd7x.md) | major | 2019-08-01 23:59 UTC | 2019-08-02 00:54 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Long Code delivery notification delays for US Verizon](https://rewindex.com/company/twilio/incidents/7yln4kdb2nz7.md) | minor | 2019-08-01 02:05 UTC | 2019-08-01 05:23 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queues on Xcode 10.2 and 10.3 stacks](https://rewindex.com/company/bitrise/incidents/0syw0l5b2tkj.md) | minor | 2019-08-01 09:06 UTC | 2019-08-01 09:11 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Session Processing Delayed](https://rewindex.com/company/logrocket/incidents/vhtmfsqcpvmt.md) | minor | 2019-08-01 15:01 UTC | 2019-08-02 00:54 UTC | resolved |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Degraded Performance for Live Pages](https://rewindex.com/company/unbounce/incidents/kb5r5xz3x7dm.md) | minor | 2019-08-01 16:59 UTC | 2019-08-01 20:11 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers are not getting verification codes when selecting text message option when logging into Intuit products](https://rewindex.com/company/quickbooks-online/incidents/904059l2nnsy.md) | minor | 2019-08-01 17:51 UTC | 2019-08-02 13:55 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Appcues/Chameleon data missing](https://rewindex.com/company/heap/incidents/8l9nrfqmv4jk.md) | minor | 2019-08-01 20:29 UTC | 2019-08-07 20:44 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Account Settings page is unavailable for some customers](https://rewindex.com/company/greenhouse/incidents/mkb81z0ycsxt.md) | minor | 2019-08-01 20:54 UTC | 2019-08-01 21:10 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [V1 Application Platform Isolated Inbound Messaging Incident](https://rewindex.com/company/bandwidth/incidents/sk0hdy2sbr7q.md) | minor | 2019-08-01 23:14 UTC | 2019-08-02 02:23 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Issue with reporting](https://rewindex.com/company/snyk/incidents/8s1585zb3ntj.md) | none | 2019-08-01 06:15 UTC | 2019-08-01 06:46 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issues - Linode.com, Linode Manager and Linode API](https://rewindex.com/company/linode-akamai/incidents/c3pmm8j0h3sy.md) | none | 2019-08-01 10:13 UTC | 2019-08-01 11:16 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Checkout providing error messages when processing payments](https://rewindex.com/company/shopify/incidents/znytd0p9zjhl.md) | none | 2019-08-01 18:11 UTC | 2019-08-01 20:01 UTC | resolved |
| [Segment](https://rewindex.com/company/segment.md) | [Segment sources not loading in web app](https://rewindex.com/company/segment/incidents/fdq49j0yj779.md) | none | 2019-08-01 18:38 UTC | 2019-08-01 18:44 UTC | resolved |
| [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Degraded Availability of Track API between 12:00 PM and 12:15 PM PDT](https://rewindex.com/company/mixpanel/incidents/hdt7kmh2hnh8.md) | none | 2019-08-01 22:15 UTC | 2019-08-01 22:15 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to access Xero](https://rewindex.com/company/xero/incidents/08ss14lj75wy.md) | major | 2019-07-31 23:20 UTC | 2019-08-01 00:42 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Connectivity issues with homebrew are causing issues with Mac builds](https://rewindex.com/company/bitrise/incidents/lh15z25qlfyq.md) | minor | 2019-07-30 09:13 UTC | 2019-08-01 15:52 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Custom login URLs returning an error](https://rewindex.com/company/smartsheet/incidents/320nsq3ljp2h.md) | none | 2019-07-31 13:38 UTC | 2019-08-01 15:08 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Smartsheet outage incident details](https://rewindex.com/company/smartsheet/incidents/49l0dbtt2n0n.md) | none | 2019-07-31 15:11 UTC | 2019-08-01 22:04 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [App-generated email delays](https://rewindex.com/company/smartsheet/incidents/hn5ww853r1sx.md) | none | 2019-07-31 20:59 UTC | 2019-08-01 15:08 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards Brussels phone numbers](https://rewindex.com/company/plivo/incidents/4dzl0g64fb43.md) | maintenance | 2019-08-01 03:00 UTC | 2019-08-01 06:00 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [\[Scheduled\] Online Payroll scheduled maintenance](https://rewindex.com/company/quickbooks-online/incidents/zrqzpjgj7q88.md) | maintenance | 2019-08-01 04:00 UTC | 2019-08-01 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T Mexico - SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/l66g0m3ws9qn.md) | maintenance | 2019-08-01 05:00 UTC | 2019-08-01 06:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in US : T-Mobile](https://rewindex.com/company/plivo/incidents/l53pj9tg4t4m.md) | maintenance | 2019-08-01 06:01 UTC | 2019-08-01 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/0x1pgxlm3p4y.md) | maintenance | 2019-08-01 06:01 UTC | 2019-08-01 10:01 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloSign Product Update](https://rewindex.com/company/dropbox-sign/incidents/nr8rwnr8w6k2.md) | maintenance | 2019-08-01 17:00 UTC | 2019-08-01 18:50 UTC | resolved |

## Cite this

18 vendor-reported incidents started on 2019-08-01 (UTC) across 18 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-08-01
- Citation: Rewindex daily outage roundup, “Outages on August 1, 2019” (2019-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-08-01 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on August 1, 2019 (2019-08-01)](https://rewindex.com/outages/2019-08-01)`


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Canonical: https://rewindex.com/outages/2019-08-01 · Markdown: https://rewindex.com/outages/2019-08-01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:32.787Z