# Outages on July 10, 2019 (UTC)

> 17 incidents started on July 10, 2019 (UTC) on the status pages Rewindex archives, 5 labelled major or critical by the vendor (RevenueCat, Aircall, Shopify); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-07-10
Last updated: 2019-07-11T07:30:00Z

- Incidents started: 17 (major/critical: 5, other: 12) across 13 vendors
- Still open from earlier days: 6 · Maintenance windows: 5 · Detected outage events: 0
- By vendor impact label: critical 1, major 4, minor 8, none 4
- Previous day with incidents: [2019-07-09](https://rewindex.com/outages/2019-07-09.md) · Next: [2019-07-11](https://rewindex.com/outages/2019-07-11.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Google Play Receipt Validation Outage](https://rewindex.com/company/revenuecat/incidents/zwdny78mx6vf.md) | critical | 2019-07-10 20:14 UTC | 2019-07-10 21:27 UTC | resolved |
| [Aircall](https://rewindex.com/company/aircall.md) | [Issue with Aircall CTI in Zendesk](https://rewindex.com/company/aircall/incidents/3890qrc00cxh.md) | major | 2019-07-10 08:03 UTC | 2019-07-10 18:05 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify Payments not processing payments and/or providing error messages when processing payments](https://rewindex.com/company/shopify/incidents/v9bztkk8g35m.md) | major | 2019-07-10 16:54 UTC | 2019-07-10 17:11 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some dropdown menu items not responding](https://rewindex.com/company/shopify/incidents/pdd4hm552hpk.md) | major | 2019-07-10 18:00 UTC | 2019-07-10 20:26 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify Payments not processing payments and/or providing error messages when processing payments](https://rewindex.com/company/shopify/incidents/bbbqg54ph6n8.md) | major | 2019-07-10 21:15 UTC | 2019-07-10 23:02 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Delayed webhook deliveries](https://rewindex.com/company/heap/incidents/6ckvpvktly97.md) | minor | 2019-07-10 01:23 UTC | 2019-07-10 02:38 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [FIND incident - APAC region](https://rewindex.com/company/optimizely/incidents/1xwl9ylc64h4.md) | minor | 2019-07-10 01:42 UTC | 2019-07-10 03:49 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery issues towards Zain handsets in Iraq](https://rewindex.com/company/twilio/incidents/8xbw9r9bykm2.md) | minor | 2019-07-10 05:01 UTC | 2019-07-10 06:17 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Data Ingestions Delays in the N. Virginia region](https://rewindex.com/company/logz-io/incidents/b7q79jtb14zx.md) | minor | 2019-07-10 07:49 UTC | 2019-07-10 09:00 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Billing not accessible](https://rewindex.com/company/logrocket/incidents/6575xb3shsqv.md) | minor | 2019-07-10 16:58 UTC | 2019-07-10 17:17 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform subscriptions and typeforms with payment fields are degraded](https://rewindex.com/company/typeform/incidents/6bwqt2bf2s3l.md) | minor | 2019-07-10 21:43 UTC | 2019-07-11 07:30 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [\[Feature/System\] Elevated Error Rates](https://rewindex.com/company/squarespace/incidents/vpynm0b1wstq.md) | minor | 2019-07-10 22:12 UTC | 2019-07-10 23:05 UTC | resolved |
| [Mailgun](https://rewindex.com/company/mailgun.md) | [User Login Failure](https://rewindex.com/company/mailgun/incidents/gdbln8fbhmy4.md) | minor | 2019-07-10 22:46 UTC | 2019-07-10 23:13 UTC | resolved |
| [Typeform](https://rewindex.com/company/typeform.md) | [Typeform subscriptions and typeforms with payment fields were degraded](https://rewindex.com/company/typeform/incidents/1y9fc9sqmfds.md) | none | 2019-07-10 17:06 UTC | 2019-07-10 17:06 UTC | resolved |
| [Dialpad](https://rewindex.com/company/dialpad.md) | [Call disruption for US West](https://rewindex.com/company/dialpad/incidents/12mtbnkx4vnr.md) | none | 2019-07-10 19:16 UTC | 2019-07-10 19:16 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [\[Connected Accounts\] Elevated Error Rates On Connection](https://rewindex.com/company/squarespace/incidents/qq08zflz5lw0.md) | none | 2019-07-10 20:13 UTC | 2019-07-10 20:19 UTC | resolved |
| [Figma](https://rewindex.com/company/figma.md) | [Some billing-related operations unavailable](https://rewindex.com/company/figma/incidents/880qx9qh197y.md) | none | 2019-07-10 22:35 UTC | 2019-07-10 23:16 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Canva](https://rewindex.com/company/canva.md) | [Downloading as animation fails](https://rewindex.com/company/canva/incidents/49mp1gr1c2bp.md) | critical | 2019-07-09 19:56 UTC | 2019-07-10 00:34 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Plan Changes May Block on "Waiting for the Index Curation Lock" Stage](https://rewindex.com/company/elastic-cloud/incidents/dq870t1cz98b.md) | major | 2019-07-09 21:43 UTC | 2019-07-10 04:14 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Elevated Ingestion Errors](https://rewindex.com/company/honeycomb/incidents/9gf3xbq13p9s.md) | major | 2019-07-09 22:55 UTC | 2019-07-10 01:00 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Sheet Auto-Refresh](https://rewindex.com/company/smartsheet/incidents/k2ymyt0pfkt7.md) | minor | 2019-07-09 11:53 UTC | 2019-07-10 15:45 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Missing landing pages on pageviews](https://rewindex.com/company/heap/incidents/b0xbksr2lvjp.md) | minor | 2019-07-09 18:11 UTC | 2019-07-12 14:25 UTC | resolved |
| [RevenueCat](https://rewindex.com/company/revenuecat.md) | [Intermittent SSL Issues](https://rewindex.com/company/revenuecat/incidents/b9m23fx4g2x1.md) | minor | 2019-07-09 23:33 UTC | 2019-07-10 01:26 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Urgent HTTP SMS Messaging Maintenance - DFW & LAX](https://rewindex.com/company/bandwidth/incidents/9qbzjqybmzbz.md) | maintenance | 2019-07-10 04:00 UTC | 2019-07-10 06:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/tb9m49tzh6pc.md) | maintenance | 2019-07-10 05:00 UTC | 2019-07-10 08:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/xl8rdpn1bgt1.md) | maintenance | 2019-07-10 06:01 UTC | 2019-07-10 10:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/nq4851419v6d.md) | maintenance | 2019-07-10 06:01 UTC | 2019-07-10 10:01 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/kkckw4rqrfzk.md) | maintenance | 2019-07-10 06:01 UTC | 2019-07-10 10:01 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2019-07-10 (UTC) across 13 vendors, 5 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-07-10
- Citation: Rewindex daily outage roundup, “Outages on July 10, 2019” (2019-07-10 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-07-10 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on July 10, 2019 (2019-07-10)](https://rewindex.com/outages/2019-07-10)`


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Canonical: https://rewindex.com/outages/2019-07-10 · Markdown: https://rewindex.com/outages/2019-07-10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:52:14.096Z