# Outages on May 21, 2019 (UTC) > 16 incidents started on May 21, 2019 (UTC) on the status pages Rewindex archives, 1 labelled major or critical by the vendor (Shopify); 2 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-05-21 Last updated: 2019-05-22T11:55:00Z - Incidents started: 16 (major/critical: 1, other: 15) across 12 vendors - Still open from earlier days: 2 · Maintenance windows: 4 · Detected outage events: 0 - By vendor impact label: major 1, minor 6, none 9 - Previous day with incidents: [2019-05-20](https://rewindex.com/outages/2019-05-20.md) · Next: [2019-05-22](https://rewindex.com/outages/2019-05-22.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Shopify](https://rewindex.com/company/shopify.md) | [Merchants may see inconsistencies in the admin and storefront](https://rewindex.com/company/shopify/incidents/cgq9ldtgz0yl.md) | major | 2019-05-21 17:50 UTC | 2019-05-21 19:11 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on inbound SMS towards Telcel phone numbers in Mexico](https://rewindex.com/company/plivo/incidents/gzs65pxbb5xg.md) | minor | 2019-05-21 04:17 UTC | 2019-05-21 04:50 UTC | resolved | | [Mixpanel](https://rewindex.com/company/mixpanel.md) | [Increased error rate on our Ingestion APIs](https://rewindex.com/company/mixpanel/incidents/l70l6mzq1hk8.md) | minor | 2019-05-21 06:57 UTC | 2019-05-21 10:02 UTC | resolved | | [Bitrise](https://rewindex.com/company/bitrise.md) | [Queue on the Xcode 10.2 stacks](https://rewindex.com/company/bitrise/incidents/ydh24szh0mzx.md) | minor | 2019-05-21 15:10 UTC | 2019-05-21 15:53 UTC | resolved | | [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Slight Delays: Platform, Campaigns, and API](https://rewindex.com/company/activecampaign/incidents/z81n98cflxgv.md) | minor | 2019-05-21 18:31 UTC | 2019-05-21 20:20 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on inbound SMS towards KPN Group phone numbers in Belgium](https://rewindex.com/company/plivo/incidents/3yxd4qgt7749.md) | minor | 2019-05-21 23:46 UTC | 2019-05-22 00:27 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on Toll-Free SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/djv5wl6kpyfr.md) | minor | 2019-05-21 23:49 UTC | 2019-05-22 11:55 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [Single Touch Payroll currently unavailable](https://rewindex.com/company/xero/incidents/0lf0bqy607v3.md) | none | 2019-05-21 01:26 UTC | 2019-05-21 04:13 UTC | resolved | | [JFrog](https://rewindex.com/company/jfrog.md) | [repo.spring.io is unavailable](https://rewindex.com/company/jfrog/incidents/t7dk5th7m4l1.md) | none | 2019-05-21 04:09 UTC | 2019-05-21 15:49 UTC | resolved | | [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [SMS processing delays](https://rewindex.com/company/messagebird-bird/incidents/gflvvk7th3p0.md) | none | 2019-05-21 04:53 UTC | 2019-05-21 09:13 UTC | resolved | | [Jira](https://rewindex.com/company/jira.md) | [Jira sidebar colour is not changing base on configuration](https://rewindex.com/company/jira/incidents/y5xcsvmrqtqw.md) | none | 2019-05-21 09:53 UTC | 2019-05-21 09:53 UTC | resolved | | [Jira](https://rewindex.com/company/jira.md) | [Multiple Connect Apps currently broken](https://rewindex.com/company/jira/incidents/t4hf86p228n1.md) | none | 2019-05-21 13:28 UTC | 2019-05-21 14:23 UTC | resolved | | [Jira](https://rewindex.com/company/jira.md) | [Jira Cloud Unavailable for Some Users](https://rewindex.com/company/jira/incidents/x492n0cf22vj.md) | none | 2019-05-21 15:38 UTC | 2019-05-21 16:16 UTC | resolved | | [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Total customer request outage to AWS Frankfurt](https://rewindex.com/company/elastic-cloud/incidents/s7tsq1m53h98.md) | none | 2019-05-21 20:43 UTC | 2019-05-21 20:43 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [Conversations Inbox](https://rewindex.com/company/hubspot/incidents/m6b62nz96lhj.md) | none | 2019-05-21 21:54 UTC | 2019-05-21 21:54 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Intermittent MMS Delays](https://rewindex.com/company/bandwidth/incidents/s1mb9j3mssq3.md) | none | 2019-05-21 22:32 UTC | 2019-05-22 00:24 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [npm](https://rewindex.com/company/npm.md) | [Intermittent issues with the Security Audit with ENOAUDIT reported in the CLI](https://rewindex.com/company/npm/incidents/1jdmllbx0q59.md) | minor | 2019-05-16 16:15 UTC | 2019-05-23 19:55 UTC | resolved | | [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Potential performance issues with hot-warm infrastructure in AWS](https://rewindex.com/company/elastic-cloud/incidents/fpxfl9x5llmk.md) | minor | 2019-05-20 15:48 UTC | 2019-05-30 15:53 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] 911 Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/nf13k4g09zfl.md) | maintenance | 2019-05-21 04:00 UTC | 2019-05-21 06:00 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting inbound voice in El Salvador](https://rewindex.com/company/plivo/incidents/s4n1r0fg7f5z.md) | maintenance | 2019-05-21 04:30 UTC | 2019-05-21 08:30 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Cellular - SMS carrier maintenance - May 20 23:00 PDT - May 21 02:00 PDT](https://rewindex.com/company/twilio/incidents/5ztqrxy02wn5.md) | maintenance | 2019-05-21 06:01 UTC | 2019-05-21 09:01 UTC | resolved | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/sb8ftlcdd795.md) | maintenance | 2019-05-21 15:00 UTC | 2019-05-21 19:00 UTC | resolved | ## Cite this 16 vendor-reported incidents started on 2019-05-21 (UTC) across 12 vendors, 1 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-05-21 - Citation: Rewindex daily outage roundup, “Outages on May 21, 2019” (2019-05-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-05-21 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on May 21, 2019 (2019-05-21)](https://rewindex.com/outages/2019-05-21)` --- Canonical: https://rewindex.com/outages/2019-05-21 · Markdown: https://rewindex.com/outages/2019-05-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:48.434Z