# Outages on May 16, 2019 (UTC)

> 15 incidents started on May 16, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Shopify, Grafana Cloud); 4 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-05-16
Last updated: 2019-05-23T16:15:00Z

- Incidents started: 15 (major/critical: 3, other: 12) across 13 vendors
- Still open from earlier days: 4 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: major 3, minor 6, none 6
- Previous day with incidents: [2019-05-15](https://rewindex.com/outages/2019-05-15.md) · Next: [2019-05-17](https://rewindex.com/outages/2019-05-17.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Shopify](https://rewindex.com/company/shopify.md) | [Interruption in service on some stores](https://rewindex.com/company/shopify/incidents/p9n3dg7krqpj.md) | major | 2019-05-16 03:58 UTC | 2019-05-16 05:59 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/jly4m1zf8xvj.md) | major | 2019-05-16 19:45 UTC | 2019-05-16 19:53 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Worldping Issues](https://rewindex.com/company/grafana-cloud/incidents/03fy57pn0t9k.md) | major | 2019-05-16 20:10 UTC | 2019-05-17 02:20 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Australia only: HubSpot application users may be experiencing some performance issues due to internet connectivity issues in the country](https://rewindex.com/company/hubspot/incidents/t1xd2822l2bp.md) | minor | 2019-05-16 08:25 UTC | 2019-05-16 14:10 UTC | resolved |
| [Bitrise](https://rewindex.com/company/bitrise.md) | [Queue on the Xcode 10.2 stacks](https://rewindex.com/company/bitrise/incidents/0ck4lc66236z.md) | minor | 2019-05-16 14:48 UTC | 2019-05-16 15:56 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify Flow experiencing delays](https://rewindex.com/company/shopify/incidents/666p4gksr83w.md) | minor | 2019-05-16 15:50 UTC | 2019-05-16 16:29 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Connectivity Issues - Newark](https://rewindex.com/company/linode-akamai/incidents/btdxb5rw579q.md) | minor | 2019-05-16 15:58 UTC | 2019-05-20 16:09 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Intermittent issues with the Security Audit with ENOAUDIT reported in the CLI](https://rewindex.com/company/npm/incidents/1jdmllbx0q59.md) | minor | 2019-05-16 16:15 UTC | 2019-05-23 19:55 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Platform and API Slowness](https://rewindex.com/company/activecampaign/incidents/jw6l2z34wbyz.md) | minor | 2019-05-16 16:27 UTC | 2019-05-16 21:54 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [Users are experiencing unresponsiveness in the Harness application website](https://rewindex.com/company/harness/incidents/sj4ccwptds4g.md) | none | 2019-05-16 05:59 UTC | 2019-05-16 08:02 UTC | resolved |
| [Semaphore](https://rewindex.com/company/semaphore.md) | [Elevated error rates](https://rewindex.com/company/semaphore/incidents/mnt8rg0jdr9w.md) | none | 2019-05-16 09:24 UTC | 2019-05-16 10:07 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Jira Cloud users experiencing outages](https://rewindex.com/company/jira/incidents/630qnpxsndrm.md) | none | 2019-05-16 09:43 UTC | 2019-05-16 14:21 UTC | resolved |
| [GitHub Copilot](https://rewindex.com/company/github-copilot.md) | [Incident on 2019-05-16 19:06 UTC](https://rewindex.com/company/github-copilot/incidents/6vyp7d36str6.md) | none | 2019-05-16 19:06 UTC | 2019-05-16 20:17 UTC | resolved |
| [GitHub](https://rewindex.com/company/github.md) | [Incident on 2019-05-16 19:06 UTC](https://rewindex.com/company/github/incidents/6vyp7d36str6.md) | none | 2019-05-16 19:06 UTC | 2019-05-16 20:17 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Android Identify API not resolving](https://rewindex.com/company/heap/incidents/wgf0q5p2jw5k.md) | none | 2019-05-16 23:06 UTC | 2019-05-17 01:20 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Aptible](https://rewindex.com/company/aptible.md) | [MDS Security Patching](https://rewindex.com/company/aptible/incidents/05rmbdwpzkhm.md) | none | 2019-05-15 03:04 UTC | 2019-05-19 02:27 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Download counts are low](https://rewindex.com/company/npm/incidents/tj2fmn1mj6zd.md) | none | 2019-05-15 14:45 UTC | 2019-05-16 05:16 UTC | resolved |
| [Mezmo](https://rewindex.com/company/mezmo.md) | [Indexing delay](https://rewindex.com/company/mezmo/incidents/lyyjmgr8dxz4.md) | none | 2019-05-15 16:59 UTC | 2019-05-16 00:12 UTC | resolved |
| [Aptible](https://rewindex.com/company/aptible.md) | [ELB header issues](https://rewindex.com/company/aptible/incidents/zxt4ppflv75z.md) | none | 2019-05-15 20:57 UTC | 2019-05-16 13:10 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting two-way shortcode SMS towards AT&T phone numbers in US](https://rewindex.com/company/plivo/incidents/8k8ypyj6hvw1.md) | maintenance | 2019-05-16 02:00 UTC | 2019-05-16 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound Toll-Free SMS in the US towards AT&T phone numbers](https://rewindex.com/company/plivo/incidents/91bj51c28h8v.md) | maintenance | 2019-05-16 02:00 UTC | 2019-05-16 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/jjgbzg13qjs3.md) | maintenance | 2019-05-16 02:00 UTC | 2019-05-16 08:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T US - SMS Carrier Maintenance - 15 May 2019, 19:00 - 16 May 2019 03:00 (PDT)](https://rewindex.com/company/twilio/incidents/l7bsjlc82py4.md) | maintenance | 2019-05-16 02:00 UTC | 2019-05-16 10:00 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Network Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/nl1mhjt9nj4d.md) | maintenance | 2019-05-16 04:00 UTC | 2019-05-16 06:50 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound\\Outbound Shortcode SMS in the US towards Sprint phone numbers](https://rewindex.com/company/plivo/incidents/46fxqslqr4kn.md) | maintenance | 2019-05-16 06:00 UTC | 2019-05-16 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Short code SMS and MMS Carrier Partner Maintenance - 15 May 2019 23:00 - 16 May 2019 03:00 (PDT)](https://rewindex.com/company/twilio/incidents/7tr913ypzpp6.md) | maintenance | 2019-05-16 06:00 UTC | 2019-05-16 10:00 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] HelloWorks Product Update](https://rewindex.com/company/dropbox-sign/incidents/4mkc6kshvfxj.md) | maintenance | 2019-05-16 18:00 UTC | 2019-05-16 19:00 UTC | resolved |

## Cite this

15 vendor-reported incidents started on 2019-05-16 (UTC) across 13 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-05-16
- Citation: Rewindex daily outage roundup, “Outages on May 16, 2019” (2019-05-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-05-16 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on May 16, 2019 (2019-05-16)](https://rewindex.com/outages/2019-05-16)`


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Canonical: https://rewindex.com/outages/2019-05-16 · Markdown: https://rewindex.com/outages/2019-05-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:26.919Z