# Outages on May 13, 2019 (UTC) > 11 incidents started on May 13, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Bandwidth, Mezmo, Shopify); 1 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-05-13 Last updated: 2019-05-14T21:53:00Z - Incidents started: 11 (major/critical: 3, other: 8) across 10 vendors - Still open from earlier days: 1 · Maintenance windows: 2 · Detected outage events: 0 - By vendor impact label: critical 1, major 2, minor 5, none 3 - Previous day with incidents: [2019-05-12](https://rewindex.com/outages/2019-05-12.md) · Next: [2019-05-14](https://rewindex.com/outages/2019-05-14.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA : 244 (Norton, VA\|Roanoke, VA\|Staunton, VA) / LATA: 250 (Lynchburg, VA)](https://rewindex.com/company/bandwidth/incidents/9lh98q9s2c7r.md) | critical | 2019-05-13 03:42 UTC | 2019-05-13 23:44 UTC | resolved | | [Mezmo](https://rewindex.com/company/mezmo.md) | [Indexing Delay](https://rewindex.com/company/mezmo/incidents/xzqdnybgxpwz.md) | major | 2019-05-13 16:54 UTC | 2019-05-14 14:40 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Some stores unable to purchase USPS shipping labels.](https://rewindex.com/company/shopify/incidents/r4r1vbhhcbl3.md) | major | 2019-05-13 19:11 UTC | 2019-05-13 19:48 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Norton,Roanoke,Staunton & Lynchburg phone numbers in US](https://rewindex.com/company/plivo/incidents/8xrschhcr2x6.md) | minor | 2019-05-13 03:50 UTC | 2019-05-13 23:46 UTC | resolved | | [Xero](https://rewindex.com/company/xero.md) | [Some users experiencing slowness and errors in WorkflowMax](https://rewindex.com/company/xero/incidents/dcqc6m1dtwyz.md) | minor | 2019-05-13 04:17 UTC | 2019-05-13 04:45 UTC | resolved | | [Optimizely](https://rewindex.com/company/optimizely.md) | [Intermittent DNS issues](https://rewindex.com/company/optimizely/incidents/styv3nm88xs5.md) | minor | 2019-05-13 10:01 UTC | 2019-05-13 15:18 UTC | resolved | | [CircleCI](https://rewindex.com/company/circleci.md) | [Remote Docker provisioning delays](https://rewindex.com/company/circleci/incidents/9sr8snwqck4m.md) | minor | 2019-05-13 15:10 UTC | 2019-05-13 16:12 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice & sms towards Denmark phone numbers](https://rewindex.com/company/plivo/incidents/nssrqnml8kh0.md) | minor | 2019-05-13 21:12 UTC | 2019-05-14 07:47 UTC | resolved | | [Snyk](https://rewindex.com/company/snyk.md) | [Issue on External Service](https://rewindex.com/company/snyk/incidents/6zn59l44s3bz.md) | none | 2019-05-13 10:13 UTC | 2019-05-13 12:17 UTC | resolved | | [Dialpad](https://rewindex.com/company/dialpad.md) | [Outbound Fax Services Unavailable](https://rewindex.com/company/dialpad/incidents/chkcr0ltchmk.md) | none | 2019-05-13 17:38 UTC | 2019-05-14 21:53 UTC | resolved | | [Pusher](https://rewindex.com/company/pusher.md) | [Service disruption in Chatkit](https://rewindex.com/company/pusher/incidents/m41mnkz5vdws.md) | none | 2019-05-13 18:11 UTC | 2019-05-13 18:21 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Travis CI](https://rewindex.com/company/travis-ci.md) | [Docker builds network connectivity issues](https://rewindex.com/company/travis-ci/incidents/pcqjnb3v1p57.md) | none | 2019-05-08 14:59 UTC | 2019-05-14 18:55 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US Long Code SMS Carrier Maintenance towards Verizon](https://rewindex.com/company/twilio/incidents/1kdzhb4lb3jc.md) | maintenance | 2019-05-13 03:00 UTC | 2019-05-13 11:00 UTC | resolved | | [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [\[Scheduled\] American Express customers unable to connect accounts or update bank feeds in QuickBooks due to scheduled maintenance](https://rewindex.com/company/quickbooks-online/incidents/jxmrh71y0lq0.md) | maintenance | 2019-05-13 08:00 UTC | 2019-05-13 20:00 UTC | resolved | ## Cite this 11 vendor-reported incidents started on 2019-05-13 (UTC) across 10 vendors, 3 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-05-13 - Citation: Rewindex daily outage roundup, “Outages on May 13, 2019” (2019-05-13 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-05-13 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on May 13, 2019 (2019-05-13)](https://rewindex.com/outages/2019-05-13)` --- Canonical: https://rewindex.com/outages/2019-05-13 · Markdown: https://rewindex.com/outages/2019-05-13.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:06.191Z