# Outages on April 19, 2019 (UTC)

> 8 incidents started on April 19, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Gorgias, Shopify, npm); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-04-19
Last updated: 2019-04-20T12:55:00Z

- Incidents started: 8 (major/critical: 3, other: 5) across 7 vendors
- Still open from earlier days: 9 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 3, none 2
- Previous day with incidents: [2019-04-18](https://rewindex.com/outages/2019-04-18.md) · Next: [2019-04-20](https://rewindex.com/outages/2019-04-20.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Gorgias](https://rewindex.com/company/gorgias.md) | [Helpdesk is down.](https://rewindex.com/company/gorgias/incidents/jwj63gmg6cd0.md) | critical | 2019-04-19 04:31 UTC | 2019-04-19 17:00 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Fedex shipping rates not available at checkout](https://rewindex.com/company/shopify/incidents/cfkknfdrx1bv.md) | major | 2019-04-19 17:12 UTC | 2019-04-19 17:42 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Registry reads have diminished service](https://rewindex.com/company/npm/incidents/vxqqzzqhsws7.md) | major | 2019-04-19 19:52 UTC | 2019-04-20 12:55 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Heatmaps/Feedback response screenshots being taken without styling](https://rewindex.com/company/hotjar/incidents/t528c4tqytv9.md) | minor | 2019-04-19 10:36 UTC | 2019-04-19 11:12 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delays with event monitors](https://rewindex.com/company/datadog/incidents/8r5d2xc676ml.md) | minor | 2019-04-19 12:16 UTC | 2019-04-19 12:19 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [EU 01 delayed message sending for a portion of action-based messaging](https://rewindex.com/company/braze/incidents/xrmg3wh8rlxl.md) | minor | 2019-04-19 23:35 UTC | 2019-04-19 23:42 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Webhook delivery disruption](https://rewindex.com/company/circleci/incidents/dwkk8f8lmt1w.md) | none | 2019-04-19 12:00 UTC | 2019-04-19 12:00 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Shopify Flow experiencing delays](https://rewindex.com/company/shopify/incidents/vl166cccfztd.md) | none | 2019-04-19 21:17 UTC | 2019-04-20 03:53 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 546  (Amarillo, TX)](https://rewindex.com/company/bandwidth/incidents/lzfdttvyg3sz.md) | critical | 2019-04-18 05:45 UTC | 2019-04-19 16:34 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Data Ingest](https://rewindex.com/company/honeycomb/incidents/9h7rvjg7cq5h.md) | major | 2019-04-18 20:23 UTC | 2019-04-22 21:23 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Amarillo, Texas phone numbers](https://rewindex.com/company/plivo/incidents/8w1vwcpw3x2b.md) | minor | 2019-04-18 05:55 UTC | 2019-04-19 16:36 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Indonesia phone numbers](https://rewindex.com/company/plivo/incidents/nj96p6tdpmvc.md) | minor | 2019-04-18 10:07 UTC | 2019-04-29 10:52 UTC | resolved |
| [LogRocket](https://rewindex.com/company/logrocket.md) | [Processing delays with Errors and Search Indexing](https://rewindex.com/company/logrocket/incidents/14ww0hht5lgg.md) | minor | 2019-04-18 18:07 UTC | 2019-04-19 05:29 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Reporting Delay](https://rewindex.com/company/smartsheet/incidents/hmfwnk2kshxx.md) | none | 2019-04-15 14:09 UTC | 2019-04-19 13:02 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Webhooks and Workflow Rules Delays](https://rewindex.com/company/smartsheet/incidents/71vp0jd4vxk8.md) | none | 2019-04-15 16:06 UTC | 2019-04-19 13:02 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Sheet Auto Refresh](https://rewindex.com/company/smartsheet/incidents/2zzn6x0mjc7l.md) | none | 2019-04-18 16:40 UTC | 2019-04-19 15:30 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Browser Errors When Accessing Read-only HTML Published Versions of Sheets](https://rewindex.com/company/smartsheet/incidents/tlv910mlnj8k.md) | none | 2019-04-18 23:34 UTC | 2019-04-19 15:29 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound\\Outbound Tollfree & Shortcode SMS in US towards AT&T phone numbers](https://rewindex.com/company/plivo/incidents/4vk6hmbyp2l2.md) | maintenance | 2019-04-19 02:00 UTC | 2019-04-19 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T US - SMS and MMS Carrier Maintenance - 18 April 2019, 19:00 - 19 April 2019 03:00 (PDT)](https://rewindex.com/company/twilio/incidents/2tt2flr83shm.md) | maintenance | 2019-04-19 02:00 UTC | 2019-04-19 10:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - US-Central (Dallas)](https://rewindex.com/company/linode-akamai/incidents/60rhvczyl2pb.md) | maintenance | 2019-04-19 05:00 UTC | 2019-04-19 06:00 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [\[Scheduled\] BigCommerce Asset Storage - Planned Maintenance](https://rewindex.com/company/bigcommerce/incidents/kv4rt279t6wx.md) | maintenance | 2019-04-19 05:00 UTC | 2019-04-19 05:31 UTC | resolved |

## Cite this

8 vendor-reported incidents started on 2019-04-19 (UTC) across 7 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-04-19
- Citation: Rewindex daily outage roundup, “Outages on April 19, 2019” (2019-04-19 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-04-19 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 19, 2019 (2019-04-19)](https://rewindex.com/outages/2019-04-19)`


---
Canonical: https://rewindex.com/outages/2019-04-19 · Markdown: https://rewindex.com/outages/2019-04-19.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:31.671Z