# Outages on April 18, 2019 (UTC) > 15 incidents started on April 18, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Bandwidth, Honeycomb, QuickBooks Online); 6 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-04-18 Last updated: 2019-04-25T10:07:00Z - Incidents started: 15 (major/critical: 3, other: 12) across 13 vendors - Still open from earlier days: 6 · Maintenance windows: 4 · Detected outage events: 0 - By vendor impact label: critical 1, major 2, minor 8, none 4 - Previous day with incidents: [2019-04-17](https://rewindex.com/outages/2019-04-17.md) · Next: [2019-04-19](https://rewindex.com/outages/2019-04-19.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - LATA: 546 (Amarillo, TX)](https://rewindex.com/company/bandwidth/incidents/lzfdttvyg3sz.md) | critical | 2019-04-18 05:45 UTC | 2019-04-19 16:34 UTC | resolved | | [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Data Ingest](https://rewindex.com/company/honeycomb/incidents/9h7rvjg7cq5h.md) | major | 2019-04-18 20:23 UTC | 2019-04-22 21:23 UTC | resolved | | [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Unable to access certain sections such as Sales or Expenses in QuickBooks Online](https://rewindex.com/company/quickbooks-online/incidents/bvzscd8z7mkp.md) | major | 2019-04-18 21:55 UTC | 2019-04-18 22:38 UTC | resolved | | [Mux](https://rewindex.com/company/mux.md) | [Webhooks Delayed](https://rewindex.com/company/mux/incidents/n7rnbgjvckgm.md) | minor | 2019-04-18 04:23 UTC | 2019-04-18 15:31 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Amarillo, Texas phone numbers](https://rewindex.com/company/plivo/incidents/8w1vwcpw3x2b.md) | minor | 2019-04-18 05:55 UTC | 2019-04-19 16:36 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Indonesia phone numbers](https://rewindex.com/company/plivo/incidents/nj96p6tdpmvc.md) | minor | 2019-04-18 10:07 UTC | 2019-04-29 10:52 UTC | resolved | | [Datadog](https://rewindex.com/company/datadog.md) | [APM pages not rendering properly](https://rewindex.com/company/datadog/incidents/jwdcl9q95976.md) | minor | 2019-04-18 14:20 UTC | 2019-04-18 14:33 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Receiving SMS in the UK](https://rewindex.com/company/twilio/incidents/f1n55zpk1fjk.md) | minor | 2019-04-18 14:35 UTC | 2019-04-18 15:28 UTC | resolved | | [Help Scout](https://rewindex.com/company/help-scout.md) | [Issues with viewing attachments](https://rewindex.com/company/help-scout/incidents/5j93xg73ln90.md) | minor | 2019-04-18 18:01 UTC | 2019-04-18 19:15 UTC | resolved | | [LogRocket](https://rewindex.com/company/logrocket.md) | [Processing delays with Errors and Search Indexing](https://rewindex.com/company/logrocket/incidents/14ww0hht5lgg.md) | minor | 2019-04-18 18:07 UTC | 2019-04-19 05:29 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Delays delivering data to downstream destinations](https://rewindex.com/company/segment/incidents/jqzlkslmbq9z.md) | minor | 2019-04-18 21:35 UTC | 2019-04-18 21:55 UTC | resolved | | [Netlify](https://rewindex.com/company/netlify.md) | [Reports of connectivity issues.](https://rewindex.com/company/netlify/incidents/3qtb4y1t1xlj.md) | none | 2019-04-18 14:15 UTC | 2019-04-18 15:50 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Sheet Auto Refresh](https://rewindex.com/company/smartsheet/incidents/2zzn6x0mjc7l.md) | none | 2019-04-18 16:40 UTC | 2019-04-19 15:30 UTC | resolved | | [HubSpot](https://rewindex.com/company/hubspot.md) | [A small number of notifications from April 5th were delayed for some customers](https://rewindex.com/company/hubspot/incidents/grmhymmkppz2.md) | none | 2019-04-18 18:10 UTC | 2019-04-18 18:10 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Browser Errors When Accessing Read-only HTML Published Versions of Sheets](https://rewindex.com/company/smartsheet/incidents/tlv910mlnj8k.md) | none | 2019-04-18 23:34 UTC | 2019-04-19 15:29 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [JFrog](https://rewindex.com/company/jfrog.md) | [Artifactory Pro Customers receiving 500 errors in Azure US East](https://rewindex.com/company/jfrog/incidents/mp155rb2wvcr.md) | major | 2019-04-17 20:30 UTC | 2019-04-18 00:41 UTC | resolved | | [Optimizely](https://rewindex.com/company/optimizely.md) | [PaaS-portal timeouts](https://rewindex.com/company/optimizely/incidents/0hjrxzcgjr3q.md) | minor | 2019-04-17 10:14 UTC | 2019-04-18 08:01 UTC | resolved | | [Canva](https://rewindex.com/company/canva.md) | [Can't download MP4/GIF](https://rewindex.com/company/canva/incidents/gz82w5473k6m.md) | minor | 2019-04-17 18:21 UTC | 2019-04-18 03:38 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [MMS delivery delays from some US Short Codes](https://rewindex.com/company/twilio/incidents/c9g0lgw78b9h.md) | minor | 2019-04-17 20:05 UTC | 2019-04-18 04:08 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Reporting Delay](https://rewindex.com/company/smartsheet/incidents/hmfwnk2kshxx.md) | none | 2019-04-15 14:09 UTC | 2019-04-19 13:02 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Webhooks and Workflow Rules Delays](https://rewindex.com/company/smartsheet/incidents/71vp0jd4vxk8.md) | none | 2019-04-15 16:06 UTC | 2019-04-19 13:02 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound\\Outbound Tollfree & Shortcode SMS in US towards AT&T phone numbers](https://rewindex.com/company/plivo/incidents/v5qc2h3kkh11.md) | maintenance | 2019-04-18 02:00 UTC | 2019-04-18 10:00 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T US - SMS and MMS Carrier Maintenance - 17 April 2019, 19:00 - 18 April 2019 03:00 (PDT)](https://rewindex.com/company/twilio/incidents/v5ln9s0j2fq2.md) | maintenance | 2019-04-18 02:00 UTC | 2019-04-18 10:00 UTC | resolved | | [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [\[Scheduled\] BigCommerce Asset Storage](https://rewindex.com/company/bigcommerce/incidents/09cyjhlnz43b.md) | maintenance | 2019-04-18 05:34 UTC | 2019-04-18 05:34 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound Tollfree & Fixed Voice Calls in US & Canada](https://rewindex.com/company/plivo/incidents/xqxmyblh51g0.md) | maintenance | 2019-04-18 07:00 UTC | 2019-04-18 09:01 UTC | resolved | ## Cite this 15 vendor-reported incidents started on 2019-04-18 (UTC) across 13 vendors, 3 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-04-18 - Citation: Rewindex daily outage roundup, “Outages on April 18, 2019” (2019-04-18 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-04-18 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on April 18, 2019 (2019-04-18)](https://rewindex.com/outages/2019-04-18)` --- Canonical: https://rewindex.com/outages/2019-04-18 · Markdown: https://rewindex.com/outages/2019-04-18.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:50:44.368Z