# Outages on April 12, 2019 (UTC)

> 17 incidents started on April 12, 2019 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Unbounce, Jira, Datadog); 3 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-04-12
Last updated: 2019-04-13T16:07:00Z

- Incidents started: 17 (major/critical: 4, other: 13) across 15 vendors
- Still open from earlier days: 3 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: major 4, minor 9, none 4
- Previous day with incidents: [2019-04-11](https://rewindex.com/outages/2019-04-11.md) · Next: [2019-04-13](https://rewindex.com/outages/2019-04-13.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Unbounce](https://rewindex.com/company/unbounce.md) | [Unbounce Application Partially Not Accessible](https://rewindex.com/company/unbounce/incidents/15rxmrng11ds.md) | major | 2019-04-12 00:24 UTC | 2019-04-12 00:46 UTC | resolved |
| [Jira](https://rewindex.com/company/jira.md) | [Problems with granting users access to Jira](https://rewindex.com/company/jira/incidents/2xg2xjgjy3sb.md) | major | 2019-04-12 09:18 UTC | 2019-04-12 10:50 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Elevated error rate on the web application - events page.](https://rewindex.com/company/datadog/incidents/ppk0jg9kqvh1.md) | major | 2019-04-12 14:31 UTC | 2019-04-12 15:28 UTC | resolved |
| [Squarespace](https://rewindex.com/company/squarespace.md) | [Support Center Outage](https://rewindex.com/company/squarespace/incidents/ldyfpmf0sn6m.md) | major | 2019-04-12 15:02 UTC | 2019-04-12 16:33 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [We have identified a bug in readme.io which is rendering https://docs.launchdarkly.com and https://apidocs.launchdarkly.com inoperable](https://rewindex.com/company/launchdarkly/incidents/b5n09mvphlbc.md) | minor | 2019-04-12 01:04 UTC | 2019-04-12 02:36 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Issues to Movinet Venezuela](https://rewindex.com/company/twilio/incidents/s0tpqh70twv6.md) | minor | 2019-04-12 01:42 UTC | 2019-04-12 03:13 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Spain phone numbers](https://rewindex.com/company/plivo/incidents/j3997wmkcmwr.md) | minor | 2019-04-12 09:50 UTC | 2019-04-12 10:28 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Few customers are experiencing delays in log ingestion. We have identified the issue and working to resolve it](https://rewindex.com/company/logz-io/incidents/xxtzv47dxxdt.md) | minor | 2019-04-12 10:40 UTC | 2019-04-12 11:06 UTC | resolved |
| [Klaviyo](https://rewindex.com/company/klaviyo.md) | [Delay in Analytics Processing](https://rewindex.com/company/klaviyo/incidents/jzkgtk9mrczq.md) | minor | 2019-04-12 13:13 UTC | 2019-04-13 03:12 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Failures on Inbound voice towards Roanoke phone numbers is US](https://rewindex.com/company/plivo/incidents/n7yg45bx7tjb.md) | minor | 2019-04-12 15:40 UTC | 2019-04-13 16:07 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Citibank customers are unable to connect accounts or update Bank Feeds in QuickBooks](https://rewindex.com/company/quickbooks-online/incidents/98v23vgcc774.md) | minor | 2019-04-12 15:53 UTC | 2019-04-12 22:23 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Increase in errors to Storefront and API traffic](https://rewindex.com/company/bigcommerce/incidents/zl6fd8pklpxs.md) | minor | 2019-04-12 18:47 UTC | 2019-04-12 19:14 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Error increases to a subset of Bigcommerce stores](https://rewindex.com/company/bigcommerce/incidents/943brz4z0k5f.md) | minor | 2019-04-12 23:05 UTC | 2019-04-12 23:15 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Documentations page not loading properly](https://rewindex.com/company/heap/incidents/j0wlhc6jlzfj.md) | none | 2019-04-12 00:14 UTC | 2019-04-12 01:20 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - 244 - Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/s21c6cdbd165.md) | none | 2019-04-12 15:33 UTC | 2019-04-13 16:04 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Undelivered User and Group Management Reports](https://rewindex.com/company/smartsheet/incidents/l261q92l1vm5.md) | none | 2019-04-12 18:35 UTC | 2019-04-13 16:02 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [US-01 SDK Data Collection Outage](https://rewindex.com/company/braze/incidents/9gds08y3xn6h.md) | none | 2019-04-12 19:24 UTC | 2019-04-12 19:24 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Xero](https://rewindex.com/company/xero.md) | [Some users are unable to log into Xero](https://rewindex.com/company/xero/incidents/p9rjsv3k716f.md) | major | 2019-04-11 23:43 UTC | 2019-04-12 00:14 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Wireless SIM update delays](https://rewindex.com/company/twilio/incidents/gxb49jklgtjh.md) | minor | 2019-04-09 23:58 UTC | 2019-04-12 22:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Issues to Warid Pakistan handsets](https://rewindex.com/company/twilio/incidents/61nqr6l1m2k1.md) | minor | 2019-04-11 20:48 UTC | 2019-04-12 01:29 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Aptible](https://rewindex.com/company/aptible.md) | [\[Scheduled\] Instance upgrades for Shared-Tenancy Stack shared-us-west-1](https://rewindex.com/company/aptible/incidents/hfpf0cx6tg7q.md) | maintenance | 2019-04-12 01:00 UTC | 2019-04-12 04:01 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US : AT&T USA](https://rewindex.com/company/plivo/incidents/601dzwqp7yyx.md) | maintenance | 2019-04-12 07:00 UTC | 2019-04-12 10:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T US - SMS and MMS Carrier Maintenance 12 April 2019 00:00 - 03:00 PDT](https://rewindex.com/company/twilio/incidents/m0lh752wj6vm.md) | maintenance | 2019-04-12 07:00 UTC | 2019-04-12 10:00 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Emergency database maintenance](https://rewindex.com/company/grafana-cloud/incidents/57v9g2wd81s5.md) | maintenance | 2019-04-12 19:50 UTC | 2019-04-12 20:35 UTC | resolved |

## Cite this

17 vendor-reported incidents started on 2019-04-12 (UTC) across 15 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-04-12
- Citation: Rewindex daily outage roundup, “Outages on April 12, 2019” (2019-04-12 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-04-12 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 12, 2019 (2019-04-12)](https://rewindex.com/outages/2019-04-12)`


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Canonical: https://rewindex.com/outages/2019-04-12 · Markdown: https://rewindex.com/outages/2019-04-12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:04:51.445Z