# Outages on April 4, 2019 (UTC)

> 23 incidents started on April 4, 2019 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Box, Grafana Cloud, Shopify); 6 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-04-04
Last updated: 2019-04-11T09:45:00Z

- Incidents started: 23 (major/critical: 4, other: 19) across 17 vendors
- Still open from earlier days: 6 · Maintenance windows: 8 · Detected outage events: 0
- By vendor impact label: critical 1, major 3, minor 15, none 4
- Previous day with incidents: [2019-04-03](https://rewindex.com/outages/2019-04-03.md) · Next: [2019-04-05](https://rewindex.com/outages/2019-04-05.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Box](https://rewindex.com/company/box.md) | [Issues with Box Services](https://rewindex.com/company/box/incidents/p79phsz9b94h.md) | critical | 2019-04-04 09:29 UTC | 2019-04-04 10:51 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [We have detected an incident on the us-central1 Grafana Cloud Graphite cluster](https://rewindex.com/company/grafana-cloud/incidents/t56l9lphmws9.md) | major | 2019-04-04 15:13 UTC | 2019-04-04 17:48 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Checkout completion delayed for some stores](https://rewindex.com/company/shopify/incidents/87bn9dfd9vjh.md) | major | 2019-04-04 16:27 UTC | 2019-04-04 16:33 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Network connectivity between GCP and our legacy data centers interrupted](https://rewindex.com/company/bigcommerce/incidents/xp3vl0zxzbs9.md) | major | 2019-04-04 22:52 UTC | 2019-04-05 00:27 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users are unable to save changes in Projects](https://rewindex.com/company/xero/incidents/90zxky82ywjc.md) | minor | 2019-04-04 06:07 UTC | 2019-04-04 06:51 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [International SMS delivery to Indosat in Indonesia degraded](https://rewindex.com/company/twilio/incidents/7qw9qkhq87kp.md) | minor | 2019-04-04 09:56 UTC | 2019-04-04 11:35 UTC | resolved |
| [PandaDoc](https://rewindex.com/company/pandadoc.md) | [PDF download of completed documents is unavailable](https://rewindex.com/company/pandadoc/incidents/2wv3m6x1mwpc.md) | minor | 2019-04-04 11:13 UTC | 2019-04-04 12:46 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Some funnels not updating](https://rewindex.com/company/hotjar/incidents/bnpbwv9bbkzr.md) | minor | 2019-04-04 11:20 UTC | 2019-04-11 09:45 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Indonesia phone numbers](https://rewindex.com/company/plivo/incidents/6bwrsj7vy70r.md) | minor | 2019-04-04 11:26 UTC | 2019-04-08 09:51 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Elevated error rate during event ingestion](https://rewindex.com/company/launchdarkly/incidents/5707bgwcdnxz.md) | minor | 2019-04-04 11:33 UTC | 2019-04-04 13:24 UTC | resolved |
| [ActiveCampaign](https://rewindex.com/company/activecampaign.md) | [Campaign Sending](https://rewindex.com/company/activecampaign/incidents/tv00wjqy4qzp.md) | minor | 2019-04-04 12:29 UTC | 2019-04-04 14:47 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery to Libya AL MADAR Telecomm Company degraded](https://rewindex.com/company/twilio/incidents/q1fmlmpf4xnt.md) | minor | 2019-04-04 13:18 UTC | 2019-04-05 03:48 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [Bandwidth Local Market Impairment - Halifax, NS](https://rewindex.com/company/bandwidth/incidents/64dfn044wz4w.md) | minor | 2019-04-04 15:24 UTC | 2019-04-04 18:36 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Call failures on inbound voice towards Halifax phone numbers in Canada](https://rewindex.com/company/plivo/incidents/vlg1lsjxybwq.md) | minor | 2019-04-04 15:32 UTC | 2019-04-04 18:37 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Delays Querying for New Conference Participants](https://rewindex.com/company/twilio/incidents/t2g1y0bn648d.md) | minor | 2019-04-04 15:33 UTC | 2019-04-04 16:51 UTC | resolved |
| [Mapbox](https://rewindex.com/company/mapbox.md) | [Elevated error rates on Directions API](https://rewindex.com/company/mapbox/incidents/y65jlmq2kqky.md) | minor | 2019-04-04 16:33 UTC | 2019-04-04 18:08 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Some shops are not able to edit images](https://rewindex.com/company/shopify/incidents/djgy015h033x.md) | minor | 2019-04-04 18:06 UTC | 2019-04-04 21:23 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays towards Claro in Brazil](https://rewindex.com/company/twilio/incidents/pkgn2940t4l2.md) | minor | 2019-04-04 21:30 UTC | 2019-04-05 05:15 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Delay in starting Workflows](https://rewindex.com/company/circleci/incidents/gstdnjgr9pls.md) | minor | 2019-04-04 22:30 UTC | 2019-04-05 00:54 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [Delayed Webhooks](https://rewindex.com/company/sanity/incidents/jc9r9fpxftkp.md) | none | 2019-04-04 10:49 UTC | 2019-04-04 10:49 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket Website performance degraded](https://rewindex.com/company/bitbucket/incidents/dpd1jbf1445c.md) | none | 2019-04-04 13:15 UTC | 2019-04-04 13:15 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [RESOLVED. HubSpot and some HubSpot hosted websites were unavailable for some users in Latin American and the Caribbean due to a 3rd Party CDN provider](https://rewindex.com/company/hubspot/incidents/8g9jt0dpjcy6.md) | none | 2019-04-04 19:15 UTC | 2019-04-04 19:15 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Intermittent call delays on the Voice API in US East](https://rewindex.com/company/plivo/incidents/7wnn39bs4lhs.md) | none | 2019-04-04 22:15 UTC | 2019-04-04 22:15 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Continuing to process data from March 28th & 29th](https://rewindex.com/company/hubspot/incidents/df5scsqc2f6p.md) | major | 2019-03-28 15:42 UTC | 2019-04-19 12:29 UTC | resolved |
| [QuickBooks Online](https://rewindex.com/company/quickbooks-online.md) | [Some customers unable to set up Intuit Data Protect after purchase](https://rewindex.com/company/quickbooks-online/incidents/f0gp04dh5wgx.md) | major | 2019-04-03 14:59 UTC | 2019-04-05 19:44 UTC | resolved |
| [Iterable](https://rewindex.com/company/iterable.md) | [Data Segmentation and Campaign Analytics are timing out for a subset of our customers](https://rewindex.com/company/iterable/incidents/7npx3pr3zd3m.md) | minor | 2019-04-03 19:32 UTC | 2019-04-04 05:08 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Issues purchasing French phone numbers for Toulouse and Occitanie through the Console](https://rewindex.com/company/twilio/incidents/rsz7j8h2l585.md) | minor | 2019-04-03 21:40 UTC | 2019-04-04 00:10 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Upgrade from versions 6.5 and earlier to 6.7 may not work for some machine learning users.](https://rewindex.com/company/elastic-cloud/incidents/9cfwqknkdrhw.md) | none | 2019-03-28 21:46 UTC | 2019-04-04 17:33 UTC | resolved |
| [Amplitude](https://rewindex.com/company/amplitude.md) | [Data Collection - High rate of 500s](https://rewindex.com/company/amplitude/incidents/9t463wgfzykl.md) | none | 2019-04-03 13:45 UTC | 2019-04-04 01:50 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in US & Canada](https://rewindex.com/company/plivo/incidents/qzpt5w3wz4pg.md) | maintenance | 2019-04-04 04:00 UTC | 2019-04-04 06:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/mpn7493wg6h6.md) | maintenance | 2019-04-04 05:00 UTC | 2019-04-04 05:30 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/jjgstmlp8jf4.md) | maintenance | 2019-04-04 05:00 UTC | 2019-04-04 05:30 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] US/Canada Toll-Free SMS Carrier Maintenance](https://rewindex.com/company/twilio/incidents/clcv7yxrp6kt.md) | maintenance | 2019-04-04 05:00 UTC | 2019-04-04 05:31 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [\[Scheduled\] Messaging Maintenance - SMS/MMS](https://rewindex.com/company/bandwidth/incidents/l25c0j9fhz2c.md) | maintenance | 2019-04-04 06:00 UTC | 2019-04-04 10:00 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US : AT&T USA](https://rewindex.com/company/plivo/incidents/6fyfbq5q70bd.md) | maintenance | 2019-04-04 07:00 UTC | 2019-04-04 10:01 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Fiber Maintenance - Fremont](https://rewindex.com/company/linode-akamai/incidents/vjb2hy0llhc3.md) | maintenance | 2019-04-04 07:00 UTC | 2019-04-04 11:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] AT&T SMS & MMS Carrier Maintenance - 04/04/2019 00:00 PDT - 04/04/2019 03:00 PDT](https://rewindex.com/company/twilio/incidents/mtzwmnwkj24p.md) | maintenance | 2019-04-04 07:00 UTC | 2019-04-04 10:01 UTC | resolved |

## Cite this

23 vendor-reported incidents started on 2019-04-04 (UTC) across 17 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-04-04
- Citation: Rewindex daily outage roundup, “Outages on April 4, 2019” (2019-04-04 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-04-04 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on April 4, 2019 (2019-04-04)](https://rewindex.com/outages/2019-04-04)`


---
Canonical: https://rewindex.com/outages/2019-04-04 · Markdown: https://rewindex.com/outages/2019-04-04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:30:27.569Z