# Outages on January 29, 2019 (UTC)

> 22 incidents started on January 29, 2019 (UTC) on the status pages Rewindex archives, 4 labelled major or critical by the vendor (Pendo, Grafana Cloud, Shopify); 0 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-01-29
Last updated: 2019-01-31T16:20:00Z

- Incidents started: 22 (major/critical: 4, other: 18) across 14 vendors
- Still open from earlier days: 0 · Maintenance windows: 2 · Detected outage events: 0
- By vendor impact label: major 4, minor 13, none 5
- Previous day with incidents: [2019-01-28](https://rewindex.com/outages/2019-01-28.md) · Next: [2019-01-30](https://rewindex.com/outages/2019-01-30.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Pendo](https://rewindex.com/company/pendo.md) | [Data collection issue](https://rewindex.com/company/pendo/incidents/8g5qg6535ngb.md) | major | 2019-01-29 01:55 UTC | 2019-01-29 03:44 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Observed an issue with our Kafka cluster in HM-US-West2](https://rewindex.com/company/grafana-cloud/incidents/hg6xfd40wqv6.md) | major | 2019-01-29 12:32 UTC | 2019-01-29 15:40 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Paypal Payments Pro US not appearing at checkout](https://rewindex.com/company/shopify/incidents/vk0pcm34dl5j.md) | major | 2019-01-29 18:35 UTC | 2019-01-29 19:58 UTC | resolved |
| [Shopify](https://rewindex.com/company/shopify.md) | [Orders page not loading correctly for some stores](https://rewindex.com/company/shopify/incidents/5vx3s12cm35v.md) | major | 2019-01-29 23:52 UTC | 2019-01-30 00:28 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on outbound SMS to T-Mobile from US Shortcode numbers](https://rewindex.com/company/plivo/incidents/yjgnh1wb5zwp.md) | minor | 2019-01-29 05:33 UTC | 2019-01-29 05:54 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delayed monitor notifications](https://rewindex.com/company/datadog/incidents/x40jc55cm2kb.md) | minor | 2019-01-29 11:24 UTC | 2019-01-29 11:44 UTC | resolved |
| [Sentry](https://rewindex.com/company/sentry.md) | [Temporary Delay in Notification Delivery](https://rewindex.com/company/sentry/incidents/bxflbrtg20d6.md) | minor | 2019-01-29 12:09 UTC | 2019-01-29 15:44 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Logs increased indexing latency](https://rewindex.com/company/datadog/incidents/hp7fj04rgrfv.md) | minor | 2019-01-29 12:57 UTC | 2019-01-29 14:01 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS not being delivered to Movistar Mexico](https://rewindex.com/company/twilio/incidents/9nykp02scs4j.md) | minor | 2019-01-29 19:11 UTC | 2019-01-29 22:24 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Missing Delivery Reports on Short Codes from US Cellular](https://rewindex.com/company/twilio/incidents/w65jnlt88zc3.md) | minor | 2019-01-29 19:19 UTC | 2019-01-30 06:17 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on inbound\\outbound SMS towards T-Mobile Shortcode numbers in US](https://rewindex.com/company/plivo/incidents/b6907vz5hgwd.md) | minor | 2019-01-29 20:48 UTC | 2019-01-30 12:19 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery delays for customers on Vodafone Germany](https://rewindex.com/company/twilio/incidents/sswqn2kzl030.md) | minor | 2019-01-29 21:13 UTC | 2019-01-30 01:30 UTC | resolved |
| [Box](https://rewindex.com/company/box.md) | [\[Minor\] Latency with the Box API](https://rewindex.com/company/box/incidents/l53m30c866l3.md) | minor | 2019-01-29 21:53 UTC | 2019-01-29 21:53 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS delivery failures for customers on IR-MCI Iran](https://rewindex.com/company/twilio/incidents/w5xfpxxg5vjj.md) | minor | 2019-01-29 23:03 UTC | 2019-01-30 01:22 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Repositories with a " . " (dot) in the repository name cannot be loaded through the website](https://rewindex.com/company/bitbucket/incidents/pn4f6vwg92t9.md) | minor | 2019-01-29 23:17 UTC | 2019-01-29 23:45 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Brazil phone numbers inbound call failures](https://rewindex.com/company/twilio/incidents/jlzp6rjz1hzx.md) | minor | 2019-01-29 23:42 UTC | 2019-01-30 00:07 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS not being delivered to Airtel Nigeria](https://rewindex.com/company/twilio/incidents/1lhrtnhqgcsz.md) | minor | 2019-01-29 23:59 UTC | 2019-01-30 01:04 UTC | resolved |
| [Braze](https://rewindex.com/company/braze.md) | [Elevated error rates - US-01](https://rewindex.com/company/braze/incidents/ms1d3cv91thp.md) | none | 2019-01-29 14:16 UTC | 2019-01-29 14:16 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [LinkedIn Sales Navigator integration is unable to be installed](https://rewindex.com/company/hubspot/incidents/29y1x8v99b0f.md) | none | 2019-01-29 17:55 UTC | 2019-01-29 19:03 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Report Loading Errors](https://rewindex.com/company/smartsheet/incidents/yzdpkjq4bw52.md) | none | 2019-01-29 18:30 UTC | 2019-01-31 16:20 UTC | resolved |
| [npm](https://rewindex.com/company/npm.md) | [Email processing delays for password reset messages](https://rewindex.com/company/npm/incidents/jmpk1lgr4vrl.md) | none | 2019-01-29 20:38 UTC | 2019-01-29 21:33 UTC | resolved |
| [Optimizely](https://rewindex.com/company/optimizely.md) | [PaaS Portal availability issue](https://rewindex.com/company/optimizely/incidents/bb68nw9vwzqv.md) | none | 2019-01-29 21:44 UTC | 2019-01-30 04:42 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Mux](https://rewindex.com/company/mux.md) | [\[Scheduled\] Dashboard and API Database Maintenance](https://rewindex.com/company/mux/incidents/5w1vvsqfr4zs.md) | maintenance | 2019-01-29 03:00 UTC | 2019-01-29 04:11 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Cluster Upgrades on eu-west2](https://rewindex.com/company/grafana-cloud/incidents/jcvn1v6d8wxs.md) | maintenance | 2019-01-29 16:01 UTC | 2019-01-30 00:00 UTC | resolved |

## Cite this

22 vendor-reported incidents started on 2019-01-29 (UTC) across 14 vendors, 4 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-01-29
- Citation: Rewindex daily outage roundup, “Outages on January 29, 2019” (2019-01-29 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-01-29 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 29, 2019 (2019-01-29)](https://rewindex.com/outages/2019-01-29)`


---
Canonical: https://rewindex.com/outages/2019-01-29 · Markdown: https://rewindex.com/outages/2019-01-29.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:53:52.677Z