# Outages on January 17, 2019 (UTC)

> 12 incidents started on January 17, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Dropbox Sign, Xero, Elastic Cloud); 2 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2019-01-17
Last updated: 2019-01-18T13:47:00Z

- Incidents started: 12 (major/critical: 3, other: 9) across 9 vendors
- Still open from earlier days: 2 · Maintenance windows: 4 · Detected outage events: 0
- By vendor impact label: critical 1, major 2, minor 7, none 2
- Previous day with incidents: [2019-01-16](https://rewindex.com/outages/2019-01-16.md) · Next: [2019-01-18](https://rewindex.com/outages/2019-01-18.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [Service Interruption](https://rewindex.com/company/dropbox-sign/incidents/8zknj0py7jzw.md) | critical | 2019-01-17 21:11 UTC | 2019-01-18 00:31 UTC | resolved |
| [Xero](https://rewindex.com/company/xero.md) | [Users unable to add or make changes to Projects](https://rewindex.com/company/xero/incidents/sq30rv7ghpnl.md) | major | 2019-01-17 18:33 UTC | 2019-01-17 18:55 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [Customers may experience issues provisioning clusters in AWS us-west-2](https://rewindex.com/company/elastic-cloud/incidents/hhghw5rwlhbp.md) | major | 2019-01-17 21:43 UTC | 2019-01-18 05:26 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Wireless: SIM Lifecycle Management activities temporarily in unscheduled maintenance mode](https://rewindex.com/company/twilio/incidents/1fvh9x11j3qc.md) | minor | 2019-01-17 06:53 UTC | 2019-01-17 07:47 UTC | resolved |
| [Plivo](https://rewindex.com/company/plivo.md) | [Failures on outbound SMS towards Grameenphone phone numbers in Bangladesh](https://rewindex.com/company/plivo/incidents/tf9ts4zwglcs.md) | minor | 2019-01-17 11:48 UTC | 2019-01-17 13:21 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Logs Increased Latency](https://rewindex.com/company/datadog/incidents/qpq8l1zsk25y.md) | minor | 2019-01-17 15:18 UTC | 2019-01-17 17:02 UTC | resolved |
| [Statuspage](https://rewindex.com/company/statuspage.md) | [Intermittent 500 errors loading pages](https://rewindex.com/company/statuspage/incidents/fnhs9y39zh5s.md) | minor | 2019-01-17 16:22 UTC | 2019-01-17 17:12 UTC | resolved |
| [Datadog](https://rewindex.com/company/datadog.md) | [Delays in Logs and Traces](https://rewindex.com/company/datadog/incidents/mgrj3tcb637q.md) | minor | 2019-01-17 19:21 UTC | 2019-01-17 20:40 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Properties that update based on activities are currently delayed for all customers](https://rewindex.com/company/hubspot/incidents/sd6f9lhddnlg.md) | minor | 2019-01-17 20:41 UTC | 2019-01-18 13:47 UTC | resolved |
| [HubSpot](https://rewindex.com/company/hubspot.md) | [Connections to Gmail and O365 inboxes and calendars are temporarily unavailable](https://rewindex.com/company/hubspot/incidents/gybh9tbx4jxz.md) | minor | 2019-01-17 21:19 UTC | 2019-01-18 11:46 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Search Functionality](https://rewindex.com/company/smartsheet/incidents/vsnp3bvwff8f.md) | none | 2019-01-17 18:40 UTC | 2019-01-17 22:03 UTC | resolved |
| [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | ["Customer Console -  Availability Intermittent"](https://rewindex.com/company/elastic-cloud/incidents/cqbbxvj11l7c.md) | none | 2019-01-17 19:12 UTC | 2019-01-17 20:15 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Planned Maintenance](https://rewindex.com/company/smartsheet/incidents/5nq0zysf7jl0.md) | none | 2019-01-14 22:00 UTC | 2019-01-20 04:30 UTC | resolved |
| [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Duplicate Reminder Notifications](https://rewindex.com/company/smartsheet/incidents/g1lkxgpy66lb.md) | none | 2019-01-16 14:52 UTC | 2019-01-19 02:00 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Plivo](https://rewindex.com/company/plivo.md) | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound SMS in US & Canada](https://rewindex.com/company/plivo/incidents/s7kf8xr0zfsg.md) | maintenance | 2019-01-17 08:00 UTC | 2019-01-17 11:01 UTC | resolved |
| [Postman](https://rewindex.com/company/postman.md) | [\[Scheduled\] Unplanned maintenance for Payments and Accounts Service](https://rewindex.com/company/postman/incidents/t77fbjqw5hd2.md) | maintenance | 2019-01-17 17:30 UTC | 2019-01-17 17:43 UTC | resolved |
| [Dropbox Sign](https://rewindex.com/company/dropbox-sign.md) | [\[Scheduled\] Product Update](https://rewindex.com/company/dropbox-sign/incidents/jnr2t3s6mqb2.md) | maintenance | 2019-01-17 18:00 UTC | 2019-01-17 20:00 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [\[Scheduled\] User search index maintenance](https://rewindex.com/company/launchdarkly/incidents/6b0twgybhnz2.md) | maintenance | 2019-01-17 23:00 UTC | 2019-01-18 01:16 UTC | resolved |

## Cite this

12 vendor-reported incidents started on 2019-01-17 (UTC) across 9 vendors, 3 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2019-01-17
- Citation: Rewindex daily outage roundup, “Outages on January 17, 2019” (2019-01-17 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-01-17 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 17, 2019 (2019-01-17)](https://rewindex.com/outages/2019-01-17)`


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Canonical: https://rewindex.com/outages/2019-01-17 · Markdown: https://rewindex.com/outages/2019-01-17.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:46.679Z
