# Outages on January 16, 2019 (UTC) > 13 incidents started on January 16, 2019 (UTC) on the status pages Rewindex archives, 3 labelled major or critical by the vendor (Grafana Cloud, Linode (Akamai), Box); 4 more were still open from earlier days. Canonical: https://rewindex.com/outages/2019-01-16 Last updated: 2019-01-19T02:00:00Z - Incidents started: 13 (major/critical: 3, other: 10) across 12 vendors - Still open from earlier days: 4 · Maintenance windows: 6 · Detected outage events: 0 - By vendor impact label: critical 1, major 2, minor 6, none 4 - Previous day with incidents: [2019-01-15](https://rewindex.com/outages/2019-01-15.md) · Next: [2019-01-17](https://rewindex.com/outages/2019-01-17.md) · [All days](https://rewindex.com/outages.md) Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages. ## Incidents started this day | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Grafana.com unreachable](https://rewindex.com/company/grafana-cloud/incidents/llj5wn5h9yyb.md) | critical | 2019-01-16 13:33 UTC | 2019-01-16 14:31 UTC | resolved | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Login Issues - Linode Cloud Manager and Linode Community Site](https://rewindex.com/company/linode-akamai/incidents/5g1f1wrhybsl.md) | major | 2019-01-16 17:26 UTC | 2019-01-16 22:15 UTC | resolved | | [Box](https://rewindex.com/company/box.md) | [\[High\] Issue with Content API (Long Polling & Events)](https://rewindex.com/company/box/incidents/sppzkqbc8580.md) | major | 2019-01-16 20:43 UTC | 2019-01-16 22:25 UTC | resolved | | [Shopify](https://rewindex.com/company/shopify.md) | [Shopify Flow experiencing delays](https://rewindex.com/company/shopify/incidents/qks3xwhwtpdf.md) | minor | 2019-01-16 15:52 UTC | 2019-01-16 17:53 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Delivery delays on inbound SMS towards US & Canada Shortcode numbers](https://rewindex.com/company/plivo/incidents/y27pnxxltyj7.md) | minor | 2019-01-16 16:11 UTC | 2019-01-16 17:25 UTC | resolved | | [Segment](https://rewindex.com/company/segment.md) | [Delays on Amazon Kinesis destination due to an increase on traffic](https://rewindex.com/company/segment/incidents/68mmfzjc88ym.md) | minor | 2019-01-16 19:09 UTC | 2019-01-16 20:09 UTC | resolved | | [Expo](https://rewindex.com/company/expo.md) | [Databases down due to server infrastructure upgrade](https://rewindex.com/company/expo/incidents/8crjyp8vgg90.md) | minor | 2019-01-16 19:39 UTC | 2019-01-16 22:53 UTC | resolved | | [Twilio](https://rewindex.com/company/twilio.md) | [Programmable Wireless: SIM Lifecycle Management activities temporarily in unscheduled maintenance mode](https://rewindex.com/company/twilio/incidents/0bywcxb8c7l5.md) | minor | 2019-01-16 20:38 UTC | 2019-01-16 23:26 UTC | resolved | | [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Elevated error responses in event ingestion](https://rewindex.com/company/launchdarkly/incidents/fc520lqtp1ds.md) | minor | 2019-01-16 21:23 UTC | 2019-01-16 23:28 UTC | resolved | | [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Elevated error rates](https://rewindex.com/company/honeycomb/incidents/4rmpkqbb45kr.md) | none | 2019-01-16 01:14 UTC | 2019-01-16 02:15 UTC | resolved | | [Travis CI](https://rewindex.com/company/travis-ci.md) | [High numbers of errors on API requests](https://rewindex.com/company/travis-ci/incidents/zhzlf9gn5my0.md) | none | 2019-01-16 13:03 UTC | 2019-01-16 13:03 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Duplicate Reminder Notifications](https://rewindex.com/company/smartsheet/incidents/g1lkxgpy66lb.md) | none | 2019-01-16 14:52 UTC | 2019-01-19 02:00 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Search Functionality](https://rewindex.com/company/smartsheet/incidents/y6ngzh0g1x67.md) | none | 2019-01-16 17:38 UTC | 2019-01-16 22:59 UTC | resolved | ## Still open from earlier days | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Box](https://rewindex.com/company/box.md) | [\[High\] Issue with Automations, Search, Relay](https://rewindex.com/company/box/incidents/xs509j08bmbt.md) | major | 2019-01-15 20:28 UTC | 2019-01-16 18:25 UTC | resolved | | [Plivo](https://rewindex.com/company/plivo.md) | [Failures on inbound SMS towards Australia & New Zealand phone numbers](https://rewindex.com/company/plivo/incidents/9zyg94m117dn.md) | minor | 2019-01-15 05:23 UTC | 2019-01-16 01:17 UTC | resolved | | [Smartsheet](https://rewindex.com/company/smartsheet.md) | [Planned Maintenance](https://rewindex.com/company/smartsheet/incidents/5nq0zysf7jl0.md) | none | 2019-01-14 22:00 UTC | 2019-01-20 04:30 UTC | resolved | | [npm](https://rewindex.com/company/npm.md) | [Errors when running npm audit](https://rewindex.com/company/npm/incidents/vnmt8kf52bh4.md) | none | 2019-01-15 21:30 UTC | 2019-01-16 21:56 UTC | resolved | ## Maintenance | Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status | | --- | --- | --- | --- | --- | --- | | [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Scheduled Network Maintenance - Newark](https://rewindex.com/company/linode-akamai/incidents/s28q95d3158z.md) | maintenance | 2019-01-16 05:00 UTC | 2019-01-16 07:01 UTC | resolved | | [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [\[Scheduled\] Maintenance on smpp01.messagebird.com (35.204.9.113)](https://rewindex.com/company/messagebird-bird/incidents/zz1s6x3wzt3q.md) | maintenance | 2019-01-16 06:00 UTC | 2019-01-16 06:18 UTC | resolved | | [Optimizely](https://rewindex.com/company/optimizely.md) | [\[Scheduled\] Network Maintenance](https://rewindex.com/company/optimizely/incidents/h5j57lwh752m.md) | maintenance | 2019-01-16 06:00 UTC | 2019-01-16 09:00 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] worldping backend upgrade](https://rewindex.com/company/grafana-cloud/incidents/bvw2t4j7w501.md) | maintenance | 2019-01-16 11:08 UTC | 2019-01-16 13:38 UTC | resolved | | [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [\[Scheduled\] Hosted Grafana migration of free instances](https://rewindex.com/company/grafana-cloud/incidents/wtc980cww12c.md) | maintenance | 2019-01-16 18:31 UTC | 2019-01-16 22:31 UTC | resolved | | [Elastic Cloud](https://rewindex.com/company/elastic-cloud.md) | [\[Scheduled\] Monitoring Infrastructure Update Maintenance](https://rewindex.com/company/elastic-cloud/incidents/9cp9wcckbgvb.md) | maintenance | 2019-01-16 21:00 UTC | 2019-01-17 00:13 UTC | resolved | ## Cite this 13 vendor-reported incidents started on 2019-01-16 (UTC) across 12 vendors, 3 labelled major or critical by the vendor. - Canonical URL: https://rewindex.com/outages/2019-01-16 - Citation: Rewindex daily outage roundup, “Outages on January 16, 2019” (2019-01-16 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2019-01-16 (CC BY 4.0). - Markdown link: `[Rewindex daily outage roundup: Outages on January 16, 2019 (2019-01-16)](https://rewindex.com/outages/2019-01-16)` --- Canonical: https://rewindex.com/outages/2019-01-16 · Markdown: https://rewindex.com/outages/2019-01-16.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:19.972Z